my kids got sick from the pool having too much chlorine they were throwing up all day and night

kids running up and down the hallway having no supervision

extend the pool hours the jaccuzi is so relaxing when it's not a thousand kids around

my kids really enjoyed the pool & hot tub

i changed my mind on another night, and me and my kids went to a different hotel

since i travel with kids, a hotel with breakfast is a must, but i ended up having to leave the hotel in the

have breakfast (something we were looking for to help during such a difficult time to ensure our kids had a good

if your alone it s ok to stay there but if you have kids don t stay there

poor wifi

a biggie for us the wifi is extremely slow and weak

how one family let their kids jump out of pool to pee on the side on the pool

enjoyed the bar and my mom was really nice and clean

staff was super helpful and friendly. clean. nice pool. comfortable room. close to airport.

the pool was open and available all night. that

breakfast choices were great

was traveling with kids. pool was not heated so that was disappointing.

full it could take 15minutes to an hour to get to your room (staying on such a high floor with kids made stairs

if you want your kids crying for days

great bar and restaurant, always busy and excellent staff

restaurant and room service delicious

nice pool, gym, and laundry room

location and pool area

the pool was nice and beds comfortable

the staff was very accommodating. the breakfast was good. the room was quiet.

cleanliness, great staff, great breakfast and wonderful location

great job kids

we were there for a football convention and lots of kids were there

gym , wash house and staff was amazing!

location, room itself, room service and breakfast all amazing, staff too!

great breakfast with a huge variety.

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

heated pool was a positive for an 8 year old

parking, bar drinks were expensive

plenty of parking and the lot was well lit

were extremely friendly, professional, and excellent at their jobs including the kitchen lead

pool is very small for the amount of people who were out there lots of kids

my kids love it and wants to go back this weekend, they keep saying they loved it

kids were knocking on doors and running away

the pool, lake with a waterfall, drinks at the bar, staff is great, breakfast is amazing, just very relaxing

didn't know this hotel was pet friendly

no cameras in the parking lot.

was treated well by staff loved my room great outside sitting area along with fitness room

clean and ample parking.

the pool was also dirty

starbucks for breakfast was very slow in the am - nice fitness center and pool

was very disappointed with the breakfast

pet friendly w/ small fee

breakfast was just ok

kitchen was dirty. stove was broken. toilet ran constantly. pipes in the walls were very noisy .

then she informed my family that the pet fee was $250 plus a nightly fee

the pool was very very dirty

very ,clean, breakfast ,was great

easy parking

great customer service, very nice staff, facilities, room brand new, breakfast was great!

breakfast was a little repetitive.

hotel was very nice had fun with my kids.

the pool was not very clean and it made me get out.

facility as a whole was awesome from the check in to the food and drinks at the bar the staff were great and

the bar and hotel restaurant served amazing drinks and food

the pool area

the variety of individual cereal boxes for the kids

the complimentary breakfast was great bacon omelets oatmeal great cereal choices for the kids fresh fruit and

wife was irritated and kids were upset and none of us had the rest we expected to have after a long drainful

hotel has free parking lot.

the variety of individual cereal boxes for the kids

i recommend not getting the buffet food but just paying for the restaurant unless you have kids

the pool was fun for the kids. the buffet and menu food was very good.

free wi-fi available only downstairs in lobby if you wanted wi-fi for your room as i did for the kids you had

judgmental no privacy and no kids of mine th ere

was able to hear the ice machine and kids from time to time but it was early so no bother

our flight out in the morning was super early and we didn t want them to have to bundle up the kids to drive

i pulled out the sofa bed for my kids, there were doritos in it and popcorn on the floor

were told it would be at least a 20 min wait until they picked us up, which was long with 3 small kids

outside pool

went above and beyond when i asked about sister property that had a functioning pool and he found one just a

i will recommend this place if your traveling with small kids

was great for us with 5 kids

we found this very difficult when travelling with three kids and waiting almost an hour for food

breakfast was horrible no cereal for the kids

lots of plane noise at the pool. the kids enjoyed seeing them all though.

clean, safe for kids and staff was not mask-nazi s

told me about it, may have went in one ear and out the other as we just wanted to get our kids and ourselves

there was no water, no electricity, no ac, no wifi etc

and a shuttle to the airport

the pool was across the street

kids screaming in the hallways around 1am

kids told me their bed was lumpy so we went to check it out and the blankets were dirty it looked

the fire alarms come on while we were sleeping because some kids set it off on purpose!

a swimming pool is missing

the lack of room service

i had too practically begged too get towels too bath with for my kids it was ridiculous

then instead of switching me to another room where i had 2 kids, he put us in a 1 bedroom with 1 bed

i didn t cause a seen because i had my kids so i basically was picking up hair throughout the night

broken well never got clean linen one housekeeper was very rude she was the one that had 2 little kids with her

my sister stayed in the next room over and her kids got scared because the lady started banging on her door

from cold to hot freshly made daily, and the coffee was good, loved having the to go cups with kids as we were

they even had a basketball for the kids to use at the

staff & courtesy wifi

i like the room size, it had a kitchen and the location was near work.

good location. was not able to try breakfast.

we are obviously from out of town and have two kids, and she made it a hassle to check in early

i arrived at the hotel around midnight with my 2 kids after a long flight from miami plus traveling as single

when travelling with kids) airport shuttle frequncy 24/7 modern room with

more than 5 times, i was waiting for over an hour and ended up ordering a uber for 3 adults, 3 kids and 6

buffet breakfast only on the weekend. cafe bar had very limited hours of operation.

they never came to the room to clean or ask if we needed towels we were there 3 days with kids which makes a

you really don't want to wait one hour for shuttle after 24hours on the way with two kids

walls are like thin paper and had neighbor let his kids be loud until 1am in the morning

nothing. i would avoid this place, especially if you traveling with kids

it was miserable and my grandkids were disappointed

kids running halls playing at 10:40 pm both nights. ball teams in town.

no cartoons for kids at night

a few of the men made me feel unsafe with my kids

the rooms,beds were really soft and comfortable;also clean and the kids enjoyed the pool.

there was some little kids above me and they kept running across the floor

dry cheap bread and chocolate and powdered donuts with fruit cups and 2 kids of cereal are not compatible for

was stained the shower had black mold and hair in the drain it was an awful experience for my kids the breakfast

our stay was excellent for both parents and the kids

could hear little kids in the hall and running around upstairs until midnight

was amazing the staff the location was just great there breakfast was so delicious i had a little of everything

they didn t manage to get that done, our kids had to sleep in our bed with us

in north houston sheraton in order to have a comfortable night with my family (couple with 2 kids)

lots of kids runningthru the halls

great location and the shuttle was very convenient.

open wifi collide with computer permission, security. could not use it.

i will never stay here again they had bugs they where rude they have kids working in lobby they hotel 24h but

the pool is very small but the kids enjoyed

a continental breakfast, but in the morning we were informed breakfast is a sack lunch due to the kitchen being

no parking

shuttle service came very fast after contacting the desk

everything and everyone was great especially when travelling with kids being sometimes very

everyone was very excited and happy. we were so happy to see the kids enjoy their time together.

gym was great

best breakfast i ve ever had in a hotel

shuttle pickup available promptly, but must call first

and floors smell like marijuana, kids were running up and down the hallway, rooms were not kept clean other than

this is pathetic when you pay for something but get half so i had to send my kids to relatives house, cleanliness

i have 2 kids under the age of 2 so they were very unhappy

bad the shower wasn't clean trash still on the floor hallways smell like marijuana and i had my kids visiting

mt biggest complaint is how noisy it was with kids running up and down the hallway after midnight

the kids favorite part is the pool

the pool needs cleaning my kids wanna swim but the water is very dirty

confy room and perfect breakfast for adults and kids. very kind staff.

should have some water bottle for drinking available in the room ( especially needed with kids )

my kids cried and didn't want to sleep there because of their surroundings

i was not a fan of the breakfast but i have issues with food. my kids enjoyed it.

the kids really enjoyed the breakfast choices .. that was really a plus

so twice my kids had to sleep on the floor

love the indoor pool it was awesome for the kids

breakfast! cleanliness!!

was told it was a one hour wait for shuttle as we had landed in terminal c

pool and hot tub were not open though said they were on booking site

and the hotel was very helpful with a late check out which we really appreciated

swimming pool was not working, very disappointing

booked this room because it offered an airport shuttle