the pool was hectic and kids were unruly and out of control.

when the kids went to the pool and it was at max capacity, the front desk gal called our room to let us know

enjoy spa but area where pool/spa is located was smaller so was very noisy when family with small kids joined

the pool was great for my kids, as they are younger because it is a bit small

the kids enjoyed the pool although it was very small and the patio was nice to sit outside

location, ease of parking, style of room

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

parking was confusing, difficult to locate my car when i departed

expected rooms to be not so ordinary. parking garage was not marked well .

and from the street we can hear the air condition from all the rooms and at the parking garage

so i sent the kids to eat before we left, and it wasn t

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

the kids were out of control

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

breakfast was the best! that fancy pancake machine is awesome!

pool for the kids

lots of kids

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

the kids not being attended to by adults.

staff allowed a group of hockey kids to play hockey in the main hall for several hours until 10:00 at night

:p the hotel was full of kids each weekend due to hockey tournaments in the area, so friday and saturday nights

was to have joint room did not get staff where very rude about it kids not be kids

hotel was full of hockey kids and parents--which some were quite rude

the fire alarm went off st 4am scaring my kids to death but not the hotels fault.

have stayed there several times, and my complaint is that there were numerous high school aged kids roaming the

even the pull out sofa was comfortable for the kids

a kitchen was great

shopping stores and gas station and that it wasn t far to get to the mail of america and the pool was very

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

the pool was chilly.no evening reception on the weekend.

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

pet fee

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

neither of them had all of the equipment you would expect in the kitchens

pool and very clean.

my kids loved it here will definitely come again when i return to minnesota

only thing that i didn t like was that they let little kids in the hot tub they were doing flips unaccompanied

followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

the water park wasn t open but the kids still had a blast in the water

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

to many s kids in the pool

were kids running up and down the hallway in the middle of the night

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

the available trundle beds provided a place to sleep for all 3 of my kids

hockey kids running around...

sink needed repair kids playing in the hallway after 9:30 on weekdays guests kids throwing rocks in parking

many kids, but that was most likely circumstantial due to events in the area

it was noisy because there were a lot of families and kids there this weekend

lots of kids running around and yelling in hallways (not really staffs fault on that issue).

i could hear kids running in the halls , not very sound proof but whatever

the screaming kids in the pool. but, that s kids. they were quiet by 11:00.

kids running up and down the hallway kicking a soccer ball

nice pool. kids enjoyed it.

screaming kids echoed throughout the central courtyard, woke me up and i couldn't use the pool or hot tub in

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

entry from the freeway is a bit tricky and parking was sometimes a bit difficult

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

pool & hot tub were clean and very nice

much chlorine in the pool

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

kids loved the pool. room was great.

pool kids pooped in it

wifi services weren t the greatest. didn t watch tv much due to the connection.

pool was a little cold

we couldn t use the pool because of all the kids in there and they were running around everywhere without

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

hotel full of partying kids that were loud well into the night.

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate

front desk great. restaurant very good. location and parking great.

the kids ran up and down the hallways throughout the night they took over the pool diving when there

kids kept sneezing. vent was full of mold spores

also kids were running up and down the halls and stairs for hours

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

traveling with kids though the noise from the other kids in the hotel did not bother us to much, since we

too many kids from a hockey tournament in pool so couldn't use it.

i liked it had pool for the kids. it was a good location to where we had to go.

we had kids knocking on the interior door after 3 i mentioned it when we checked out and the gentelman

kids enjoyed the pool, breakfast was great, and location was awesome

pool area was great for the kids

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

our kids wanted to go swimming

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

some high schools kids had the room next to me and were very loud in the hallway all night !

staff was amazing and so welcoming to us and our kids

the indoor pool was in another building in the complex, so the kids didn't have access.

the fact that it came with a kitchen.

the kitchen is very useful

if there is ever an opportunity for remodeling, i'd make the breakfast area a little bigger with more tables

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

after swimming, the kids clothes color changed

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

booking online and paid ahead of time i was aware it was pet friendly but did not realize the pet fee was $75

great breakfast & beautiful facility

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

very nice place. room was clean and comfortable. bar was very cool.

parking lot was full one night and had to ask to park in the underground parking area

parking lot doesn t have enough spaces, which seems a bit ridiculous

free parking

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented

kids baseball teams everywhere

the pool area was smelled like sauna not a pool

nice clean very modern hotel that had everything except free wifi

very quiet. great pool/spa facilities!

for kids, the windows open, potential falling hazard not enough towels in room owners not so welcoming

lots of parking, and very quiet location.

no hot breakfast

breakfast was minimal.

staff, clean rooms, nice breakfast variety

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

parking

the fireplace was a nice touch

best breakfast of any hotel. large rooms.

wonderful breakfast. privacy. large rooms. great staff.

when we arrived, the lobby was full of people lots of kids and the acoustics weren t very good

the kids really enjoyed the pool.

noisy college kids screaming drunk at 2am one night but that was it for negatives

time should be extended to maybe 11 am (at least on weekends) to cater for families with kids

small bathroom no hot tub terrible cable channels no kids or teen channels

too many kids in pool for a small pool and hot tub;(

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights

garbage around bed from previous guests, they didn t vacuum up crumbs during the day from my kids

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

location, good breakfast, kids loved the pool

i have kids who aren t a big fan of eggs and sausage

the breakfast was really good my kids don t eat breakfast but when they went down to look and see what they

part of the experience was dampened by the obnoxious kids across the hall, too, so it may be better a different

the pool area is big. the kids enjoyed themselves. breakfast had alot of variety

room was great for the kids and i. breakfast was awesome great selection.

breakfast was great. lots of choices, and also gluten free options for my husband.

pool was closed (broken

staff at check arguing about pet fee. totally unnecessary.

pool area was very small and not private.

breakfast left my kids still hungry and unhappy

kitchenette with full size refrigerator. the outdoor patio space was nice too.

the breakfast included with the stay offered many options and the staff attending to it were awesome

loved everything. nice selection for breakfast and the gentleman who checked us in was great.

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during

bathtub for the kids and so we tried a shower

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

clean. spacious rooms, friendly helpful staff & good breakfast

there were a lot of great breakfast item options

in addition, it got self laundry service which is really the traveling people need

maybe this place just has thin walls but i could hear kids stomping around and yelling well into the night

pool was great for kids and grill facility for a family meal by poolside is a lovely touch

or had you kids with, it would be tight

kids slept on the sofa bed where the mattress was falling apart and had stains on it

hotel was mostly fine. probably a good place to bring your kids.

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

the kids loved that they could make their own waffle and decorate with toppings

kids partying all night in surrounding rooms

free breakfast. was perfect for picky kids

secondly, wifi disconnected from time to time more than several times a day, which was very much annoying

lastly, it was disappointing that the pool was closed off to my kids at 5pm on the only evening we were visiting

forgot to pick up my room service card

the gym could be more up to date

only 1 bar of soap in bathroom over 2 nights. i like to have 1 bar at sink and 1 in shower.

the drink menus are different from the rooftop bar to the restaurant

the property itself was very nice obviously this place is not a hotel for if you have little kids as there

clerk that checked us in charged me a pet fee of $160 and we had no pets

everything was amazing even the breakfast

of a boutique so don't expect normal hotel amenities such as a gym or room service

breakfast was inexpensive and they offered a good variate of options

did not let my kids stay even though i guaranteed all expenses and responsibilities as they were there to finish

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

i went through and disinfected and wiped down dirt before my kids and i stayed

room was nice and big for my kids and i, bed was very comfortable

for the price, but college-age age kids seem to go here to party

all the kids ate it up before their dinner

way too many kids running aground screaming

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

was drugs used was not happy with that special with family and kids also restrooms were not

the daily breakfast and indoor pool were my kids favorites

kids running up and down the hallway & slamming doors until midnight (on one night of the stay).

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

the hotel didn't seem to be a good environment for kids

also pool was open late - helpful with kids

was very cold, kids did not mind but too cold for husband and myself

turned the temp up all the way got very dry in room but warm enough for the kids to stay warm

felt like they just allowed kids and anyone book their rooms not sure for what reason

ok if you have kids but not great if you were going for an adult weekend and wanted to use the pool area

their were no microwave and with kids u need a microwave

it also wasn't the best hotel to visit with kids

nice size room and pet friendly

i like that you had your own kitchen and livingroom

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

very nice kitchen

there s a laundry facility & gym but i didn t use those on this occasion

top floor, nicest suite & next door full of underage kids drunk/fighting until 5am reported 2x no change/no

website stated that they were pet friendly

hotel bar and restaurant was also closed due to low occupancy (due to covid)

free wifi, no quiet place to go and read, would have liked some small breakfast included for the price,

great little bar and location to some other great restaurants

rooms were to warm couldn't cool them off and no pool for the kids

wi-fi speed was 2mb, so i just used my hotspot off my phone for work when kids went to sleep

close to rooftop bar and grill and mayo sports to include pwc bldg.

the 24/7 gym was convenient and allowed me to get a workout in while i was there

they didn t take their time to tell me about the gym, pool, restaurant in the hotel or anything

i wouldn t consider this place for little kids, but for a romantic night with your spouse it is perfect

were there with our two kids

love that there weren't a bunch of little kids running around

hotel lobby bar was fun

the room was clean. the staff were friendly and helpful, and the breakfast was amazing.

pool was perfect

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

friendly staff, breakfast

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

was too cold for kids

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

of slippers for going to the pool, plus the swimming pool is rather small and it was packed with kids, not all

we were in joining room next to kids so it was extra loud

the pool was full of kids! needs to have and adult swim hour

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

a lot of younger kids running in and out of the building

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

drink prices at the bar were very expensive

room service was excellent

restricted pool hours for kids

they made my kids and me feel welcomed

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

was a large family on our floor who booked separate rooms for their kids, and their kids were slamming doors,

fit 5 people: me and my husband in one bed, two of my kids in the other bed and had a nice little couch that

i travel with my kids it was terrible

a pool would of been nice.

no pool

for room service

room service was great, as was the spa experience. it was a perfect in-town getaway!

the place is clean, spacious and has a warm, classy and cozy vintage feel

plus you get access to the whirl pool, sauna, steam bath and relaxation area when you stay a night at the hotel

for the price, i think the spa facilities should be included in the price.

beautiful room and common areas, perfect location, great bar & food service right next to the reception desk,

very helpful with us when we got there late with kids

an then they ran out of orange juice leaving only water and coffee for kids to drink

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

very cool and interesting vibes in each bar and restaurant

the facilities are great - the gym, in particular, is world class

only 2 vouchers for breakfast

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

about room service

the first floor bar and 7th floor restaurant were excellent

$100 pet fee