took out the coach that was there before, it would have help us since i have 3 young kids and one of them had

perfectly located inside the airport, arriving late at cdmx with kids it was perfect to spend the night for our

wifi was a bit slow and corridor was super noisy for me, because of other guests talking and

there is an half outside gym

laundry service was not available but you could do laundry by yourself

they have room service

expensive than airport hotels, but still was high quality and only a 10 minute ride (on a free shuttle) to

shuttle personal attention kindness

the only bad thing was laundry

shuttle to and from the airport, the assistance given, the staff were all professional, the room

the breakfast was freshly made everyday with typical items

location, breakfast

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

breakfast options are pretty limited

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

also, i didn't see any booster seats for kids

no fridge in the room. breakfast is so so. especially if your travel with kids.

airport shuttle from and to airport was timely and useful

nice toiletries good breakfast included decent gym facilities great airport shuttle services to and from the

waiting for the shuttle 35 min

kids running around screaming and laughing past midnight

the portion was insufficient for an adult, seemed from the kids menu

in the morning the room service refused giving us the breakfast for kids we did get only two meals

quiet until the neighbours yelled at their kids

gym was good and 24 hours if required, some of the machines werent working properly

and expensive, and i had to go to the hotel by another way after midnight, tired, with kids and big bags

kids (and i) loved watching airplanes landing and taking off, and it wasn't noisy to sleep at all

great location and had a nice quiet, clean room. kids enjoyed the pool!

and more if we where with 3 small kids

breakfast for kids is not included, just for adults, which does not make sense

it was so hard as i was with my family i needed water for my kids as well but at last i had to go out and buy

everyday and staff would have an attitude if you got up to get ask for more stuff seeing that we kids you would

room service communication was very difficult for me as my spanish is limited

at the hotel were very happy, nice and very helpful, the room was very nice and clean the breakfast was amazing

complementary shuttle to the airport at no cost was very convinient good room service

wanted to charge the breakfast from my kids even if i had included in my booking, the food was very bad specially

outside the airport means there s more space and they have an outside garden and pool where kids can play -

was just okay and not really worth it for the price but couldn't walk anywhere nearby easily with kids

breakfast was extremely expensive, our kids (8 and 6) were charged adult prices albeit we spoke spanish (might

were delicious and sonia at the hotels restaurant was super attentive and sweet to us and the kids

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

that was incredibly convenient as i was there just to sleep with my kids and all that luggage

i couldn t put the amount of people that were going which was a total of 3 adults and 2 kids because when i

not relaxing at all with the kids , and even for a couple , to ear sound around all night long is pistoff

i was charged extr for my 2 kids nd extras for ridiculos stuff

free wifi was also ok

location to the airport, facilities in the building, free shuttle

there is a nice terrace bar in the same building, however on working days it serves goups/conferences, etc,

wifi is great and works well for zoom calls

the airport shuttle was also a great

have 3 kids under 8 and they loved playing in the pool

the breakfast buffet was delicious with lots of options even for picky kids

loved that they had a 24 hour cafeteria (helpful with kids)

not have been more perfect for a one night stay with kids between flights

arrive around 9:30pm and i wished the pool was open late, my kids were only able to be in the pool for 20 minutes

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

everything. loved the luxury of room service!

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

the hotel was clean and modern. excellent room service!

breakfast menu was decent

an ok hotel for a quick stay, it has a decent gym and simple but nice breakfast

breakfast was very good

the hotel is clean, organized and has a good gym.

from ermita metro station, where you can go anywhere there are plenty of other alternatives for breakfast outside

would like to have the breakfast ready by 6:00am

so in reality the tv showed only spanish cable channels and not of much use to keep the kids busy

please double check when ordering hot chocolate for the kids some waitress would charge when others said it

gym and rooftop restaurant was nice

station close by takes you everywhere you want to go quickly and efficiently - possibility of late check out at

the gym only has a few items but most hotels in the city have none.

can get pretty noisy depending of your neighborhoods and their kids

i stayed with my 3 kids and we enjoyed our stay

also you can hear everything that happens in the hallway (families walking, the kids talking), and the window

kids are screaming, staff is noisy, plain awful in the early hours

wifi signal is very weak in the lobby (in front of the check-in area)

was slightly disappointed that breakfast was not served until 07

room service and cleaning are always an option

the breakfast was very good

we selected the room that included breakfast, and of course, everyone will have different experiences, our

staff, the wifi, the cleanliness, the location

i wouldn't choose this hotel if you were traveling with a big group, older folks, or kids, because the area is

wifi was down the entire time and my boyfriend and i both had to do work calls/zoom meetings which

old building, friendly accommodating staff, gourmet breakfast, welcome cocktail, large room with view of the

wifi is good, bed is comfy, and the breakfast was delicious

breakfast far exceeded expectations in terms of quality and ability to pick from a menu at no cost

a huge deal, but the pull out sofa is really only ok for small kids

fridge wasnt cold enough to store fresh milk for the kids

small gym and free laundry facilities meant it was good value for the price

the best part of all for me was that the hotel has free washing and a dryer for laundry

location is super & breakfast is great!