the pool was good for the kids a little on the small side but still good.

i liked the stay will come stay again. my kids loved the breakfast.

swimming pool hot tub didn't open till 10am

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

also the first night i arrived there were people smoking marijuana in the parking lot

of potatoes at breakfast, the pool use hours were not good, long line to check in, website pricing misleading

com said parking was free, but i received a bill for parking

i had a great experience checking in, the bar service & checking out

my only issue was the wifi wasn t really good, but my stay overall was great!

balcony, pool, microwave and fridge

it was so bad we bought a mattress pad to try to make it more comfortable for our kids, but you could still

property has an odor pool and mini basketball court for the kids

was perfect for my family with young kids

very central to kingwood. clean. great breakfast buffet

outdoor pool

so twice my kids had to sleep on the floor

love the indoor pool it was awesome for the kids

i was not a fan of the breakfast but i have issues with food. my kids enjoyed it.

the kids really enjoyed the breakfast choices .. that was really a plus

parking lot could use more lighting.

kids were unable to shut

pool

gym looks unused with high quality equipment

amenities advertised were not available. the room and pool were both filthy and unkept.

breakfast was included, i wish we had a full stay to enjoy the facilities

very ,clean, breakfast ,was great

easy parking

the pool was very very dirty

the delicious breakfast buffet was excellent

everyone was very excited and happy. we were so happy to see the kids enjoy their time together.

everything and everyone was great especially when travelling with kids being sometimes very

early flight, we didn't get to partake of the included breakfast, however we did make use of the gym for a chest

we did have to uber to the property from the airport because the shuttle only runs until 10pm.

we ate this takeaway meal in the gazebo/garden/pool area of the hotel

could hear little kids in the hall and running around upstairs until midnight

our stay was excellent for both parents and the kids

was stained the shower had black mold and hair in the drain it was an awful experience for my kids the breakfast

dry cheap bread and chocolate and powdered donuts with fruit cups and 2 kids of cereal are not compatible for

staff was very helpful,breakfast was good,rooms were nice.

mt biggest complaint is how noisy it was with kids running up and down the hallway after midnight

this is pathetic when you pay for something but get half so i had to send my kids to relatives house, cleanliness

bad the shower wasn't clean trash still on the floor hallways smell like marijuana and i had my kids visiting

and floors smell like marijuana, kids were running up and down the hallway, rooms were not kept clean other than

i have 2 kids under the age of 2 so they were very unhappy

was traveling with kids. pool was not heated so that was disappointing.

if you want your kids crying for days

full it could take 15minutes to an hour to get to your room (staying on such a high floor with kids made stairs

easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

all we found were lounge chairs around the pool

clean, safe for kids and staff was not mask-nazi s

told me about it, may have went in one ear and out the other as we just wanted to get our kids and ourselves

the rooms were clean and everything is well kept. the gym was nice too.

they have a starbucks coffee bar but it is only open at breakfast and after 5pm

hotel, comfortable beds and close to the airport and parking shuttle

lots of plane noise at the pool. the kids enjoyed seeing them all though.

was great for us with 5 kids

breakfast was horrible no cereal for the kids

we found this very difficult when travelling with three kids and waiting almost an hour for food

i will recommend this place if your traveling with small kids

were told it would be at least a 20 min wait until they picked us up, which was long with 3 small kids

our flight out in the morning was super early and we didn t want them to have to bundle up the kids to drive

i pulled out the sofa bed for my kids, there were doritos in it and popcorn on the floor

to the airport, wonderful price, free shuttle from and to the airport, friendly, helpful staff, comfortable,

free breakfast, but most of all the friendliness of the hotel entire staff

they didn t manage to get that done, our kids had to sleep in our bed with us

lots of kids runningthru the halls

in north houston sheraton in order to have a comfortable night with my family (couple with 2 kids)

wifi not working in the rooms/apartments , nor the telephone was working throughout staying period

it was cold and we could not get in to the pool

when travelling with kids) airport shuttle frequncy 24/7 modern room with

we are obviously from out of town and have two kids, and she made it a hassle to check in early

more than 5 times, i was waiting for over an hour and ended up ordering a uber for 3 adults, 3 kids and 6

i arrived at the hotel around midnight with my 2 kids after a long flight from miami plus traveling as single

our return, the shuttle van didn't have a double tree sign, so we didn't know that it was our van

you really don't want to wait one hour for shuttle after 24hours on the way with two kids

they never came to the room to clean or ask if we needed towels we were there 3 days with kids which makes a

nothing. i would avoid this place, especially if you traveling with kids

it was miserable and my grandkids were disappointed

walls are like thin paper and had neighbor let his kids be loud until 1am in the morning

the pool needs cleaning my kids wanna swim but the water is very dirty

kids wanted to go to the pool, but the pool was closed due to some painting work outside

confy room and perfect breakfast for adults and kids. very kind staff.

should have some water bottle for drinking available in the room ( especially needed with kids )

huge gaping hole in the wall right when you walked in, which could have been a bigger issue if my kids weren't

my only complaint would be that the restaurant and bar were rather small.

great regular shuttle service to the airport

and the hotel was very helpful with a late check out which we really appreciated

they allowed a 1 hour early check in

booked this room because it offered an airport shuttle

i will never stay here again they had bugs they where rude they have kids working in lobby they hotel 24h but

the pool is very small but the kids enjoyed

was frustrating to get the shuttle from the airport to hotel

wifi was really bad and they couldn t do much about connection saying my room was in the corner

we arrived on a late night flight and the shuttle picked us up and took us to the hotel

kids running up and down the halls at 2 am

not from kids running around and wrestling, but each step someone took in the floor above me was loudly

bathroom sink was slow to drain and the neighbors above our room had kids that ran around stomping on the floor

enjoyed the outdoor pool and full breakfast

free airport shuttle

rented a room this summer for my kids to come swimming

the pool wasnt open my kids was a lil upset about that we was on a mini vacation from texas city

dont know anyone will look for me and alits of kids running around around 1am-3am so i never sleep

nice and clean with a great breakfast! the airport shuttle leaves every 30 mins which is great

.i had an early check in an was still able to get a room and it was comfortable

i like to ensure the kids are fed before starting a journey

everything was perfect only thing was there was a bunch of kids that ran around late at night i belive they were

it was in a great area! my kids and i felt safe sleeping there.

the kids running in the halls late at nights

room was very clean and included kitchenette with an electric range, dishwasher, refrigerator

kids told me their bed was lumpy so we went to check it out and the blankets were dirty it looked

the fire alarms come on while we were sleeping because some kids set it off on purpose!

kids screaming in the hallways around 1am

clean room and pool

there weren t any room service.

they even had a basketball for the kids to use at the

from cold to hot freshly made daily, and the coffee was good, loved having the to go cups with kids as we were

friendly service and great breakfast options

pool and hot tub were dirty

breakfast, room