the crowds at breakfast, very bad

free breakfast with eggs, fruit, yogurt, and some cold meats

yes they provided the internet we did not use the parking or travel with pets

room service wasn't available for dinner, i had to order uber eats and walk down to the lobby to

would like room service

staff is friendly all the time, the snack bar is very thoughtful i d come

no gym as stated and services are not professional

the day we arrived we ordered room service from a very limited menu

needs a designated pet potty area, but space is limited. expanded dinner menu for a hot dinner.

friendly staff, location, high ceilings, pet friedly

nice rooms. good location. free parking.

room service is very poor

wifi signal was stable and fast

wifi

clean, resonable price, and good breakfast !

great breakfast and comfortable beds.

breakfast, and the guy in the front desk in the mornings was very kind and nice

breakfast, awful

service was great and breakfast was very good ! will be going back soon!

pool was freezing and hopeless for kids.

there was no iron or trash can in the room. the pool was a bit dirty and cold.

- distance to metro swimming pool was very small so didn't use breakfast was not

room service was awful , i ordered machaca and there was no machaca prices are high compared to the

the location the pool closed (because of covid)

24 hr room service

great room service 24 hs a day

room service charged me more than what i ordered and they did not want to make amends

it doesn't have a swimming pool

the phone did not work, when we pressed room service no one answered and had to call front desk every time we

the room was very good perfect to have metrobus just outside the staff were really helpful having kids the

would have been nice to have a toll of paper towels in the kitchen upon arrival.

safe , big room , very comfy beds . able to book late check out

was no coffee machine, and kitchen utensils were very basic, lacking a few essentials

gym still very basic, other than that

i appreciate the way they personalized everything from breakfast options to our room stay

the hotel is great, super comfy rooms with great breakfast and super helpful and friendly staff

and owner nice beautiful charming cozy house free tequilas and sandwich tasteful breakfast good wifi confortable

great breakfast

a pool in the garden would be perfect.

in the room are so creaky you can t go to the bathroom without waking your partner and kids

com described accommodation to include a kitchen

expected a hotel but actually you rent out a small appartment with a community kitchen

would ve loved to have a laundry unit

is no spa, restaurant or bar as advertised

room service was terrible, the phone didn t worked and the breakfast included was so bad that

room service average

in the gym every day there was fresh fruit and water

the room service food is not bad and there was a decent

this hotel is very convenient. location is great, very clean and it has a nice (but small) gym.

- 2 attempts to try to get in to our rooms, apparentley some kids staying in the hotel were trying to open al

i would make the gym bigger

pretty good location and facilities. just used it to sleep and get breakfast

location, the facilities, it has elevator, a restaurant next door and the own breakfast room which was nice and

the breakfast was good with both hot and cold buffet options

location was great. breakfast was very tasty and the beds were comfortable!

bad attention from the room service and bad quality about the bath towels (they were frayed)

i had t( ask for towels 2 time the bathroom fan didn't work the tv so few choices to watch wifi was so slow

lobby is great and we loved the tea machine. breakfast is fantastic

would like to have the breakfast ready by 6:00am

the gym has only 3 machine and 2 malfunctioned, the ac doesn t work at the gym and you can feel the

she provided me a proper and well located room-i needed a silent room; arranged my breakfast to be delivered

coffee machine great! great breakfast and cool staff

corona pandemic times, the breakfast and common areas were closed

hotel provides all the basics: free wi-fi, small gym, good breakfast, reasonably equipped and clean room and

very good breakfast.

a good breakfast, the wi-fi had good speed

gym is small ... expected more

no fridge in room, or in the hotel, the gym has not clean towels either water

comfortable bed and decent breakfast.

i was with my kids and we choose the hotel by the

i wish the pool area had been open but relaxing time in the jacuzzi made up for that.

i missed a way to do pull ups at the gym.

pool area was a little small and i felt that the towels left by people should have been cleared

regarding the facilities, the swimming pool is very small

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is

food options are good and fresh, very good breakfast (croissants are good which proved to be the exception in

the staff were very helpful and the breakfast was awesome

of the shared places (like the pool) felt too small with the amount of people that can be hosted

nice safe area, varied breakfast, nice pool and gym

clean, nice but costy breakfast, comfort rooms, good location

breakfast ,the bed was confortable,the pool was great .

the breakfast and location outstanding, very good.

has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service

i liked the gym and the breakfast

the gym is a nice bonus

gym and size of room

breakfast was really good. and they have enough veraity of foods

spacious room, nice complete breakfast, nice staff.

breakfast was ok but could have better variety

location, breakfast , personal, rooms

all was very nice and the breakfast tasty

no water in building , pool was a bit dirty , dirty windows to room

location, pool and breakfast

the pool/ gym area were super nice and clean

excellent gym and pool

gym is perfect just need more cardio

breakfast was so -so with not good service

breakfast not included

breakfast

conveniently located near my home. staff ordered late check out without asking

great breakfast

the y charged a los for the pet and the page was not crear aboyo it beforehand

gym or activity center was to old

gym and swimming pool are very small, breakfast is only ok

further out of the city, took quite a long time to get drinks from the bar during the day as bars weren't

gym and pool facilities were great

hotel has nice gym and pool on top level and good executive lounge on 9th floor

enough sunchears and clean towels at the pool, the staff at the bar werent helpful saying that they werent more

pool in the area

air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities

asked for information for a laundry service, again the wrong information was given

there's a laundry machine, but no laundry detergent

the breakfast menu is a little simple. there is no mini bar in the room

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

friendly staff, amazing breakfast, great service

great breakfast. great service from staff.

early check in may be 2 pm? late check out 4 pm?

pool gets no sunshine

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

space inside the room was a little short to fit 2 adults and 2 kids

gym needs a major upgrade.

location, is a really heavy traffic street. better breakfast

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

locwtion, clean, included breakfast, comfortable

nice breakfast.

didnt like that i had to pay for wifi

also i had another unpleasant situation with the laundry: i gave them my clothes, they never advised my it

tv are ridiculous small for such a large room nice amenities but small amount barh robes had to be recuestes

room walls were a little bit dirty, there was no jacuzzi or sauna in the gym as they were not available when

wifi not strong in my room.

breakfast was good

large room, very clean and good wifi

bar locked

brilliant location. good breakfast. panda express nearby...

i like it but i was booked here because of the pool

the staff, the breakfast and everybody pet friendly :)

breakfast was excellent and the staff 100% was the best.

the pool was unavailable

the gym is good and has a clean pool

location, breakfast

breakfast is quite varied

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

area close to the airport, parking.

loved the breakfast, kind of fresh fruit you usually don t find in simple business hotels

breakfast was perfect. the place is very good. the personnel is very friendly and professional.

great breakfast...dinner, not so much.

breakfast was good

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

good location in santa fe, cdmx. rooms are clean, wifi is ok. hot shower

best place, but bad wifi.

the wifi is slow

everything clean, spacious, room service.

breakfast is amazing

the adult could stand the cold water, but the kids must not suffer from the boiling hot

very clean and good area. nice kitchen

not enough kitchen utensils

a great spot as the wifi is fast and includes a smart tv, there is a desk area in the room, a gym, and an outdoor

phone didn't work, internet nor very good. no room service option