the breakfast was amazing and the staff extra friendly

good breakfast

equipped kitchen, good room service, terrace

equipped kitchen, good room service, terrace

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

game played by kids very early or late at night

wifi worked good

liked the location, breakfast and coffee was really good

good breakfast

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

large bed, the room had a refrigerator and microwave, good wifi, good location

wifi and warm water was unreliable

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

the kitchenette was well stocked, the apartment was very clean, and the beds were comfortable

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

location staff and breakfast

the included breakfast was delicious

excellent tasty breakfast

wifi was undependable

location and great breakfast, froendly staff. great

the breakfast was very delicious. i liked a lot

good facility and breakfast

was no wifi in our room and we needed to visit the lobby to connect to the internet which was a bit

the breakfast buffet was a welcome gesture and delicious

the breakfast was also high quality and the wifi was really fast

very good breakfast

it is close to an area of bar and restaurant that makes it practical to go out at night

breakfast was large and delicious--several choices

good wifi

it s a beautiful hotel, delicious breakfast.

great location and the complementary breakfast was delicious. the property was very clean.

love that they start with hot breakfast, always on time, they are quick to make last minute changes if your not

had to ask the front desk after we had already settled in for the wifi, they didn t explain the breakfast

was disappointed with the breakfast

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

free parking and valet

parking and traffic are concerns, but it is the city center

a massage and they would not allow a massage therapist on this property, although they offered no spa services

it could of been better, vallet parking so far for the employees that have to go park our vehicle and do

kids running and screaming in the hallway

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

excellent breakfast

front desk guy was very helpful and super accommodating with my request for a balcony room, the breakfast was

the breakfast buffet was good and they even have a gym

parking, although free, was about 4 blocks away

phone on my room it was not working, i couldn t not used for room service and can t communicate to front

gym is not even a gym so don't even visit it

quiet room, ...great bed and pillows. good wifi!! was close to elevator, but i didn't hear it.

wifi was disappointed. didn t work

they didn't even care calling before cancelling and we were stuck without room with 2 kids

found cockroaches in my room and the gym

loved the location, staff were amazing, valet parking, breakfast!

wifi was good

copacana restaurant & bar located right by the lobby of hotel plays the music too loud until 12 midnight

and they have a deal with the parking lot nearby, so we even could leave our car there

parking is off site

the parking was in a nearby private location

parking is not on-site but it's around the corner

we have two kids and they couldn't sleep well because of that

spotty wifi if at all active

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

different wifi networks depending on where you were, restaurant, room etc.

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

gave the kids bracelets

the wifi signal was strong

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

fresh fruit at breakfast

the continental breakfast was exquisite and not what you would expect

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

i had breakfast there the they didn t have a menu to look into

everything except service for breakfast.

breakfast was excellent

not instructions to start the walk machine in the gym

parking lot is an open space near the sidewalk, although they have security cameras installed

only thing i could say to get better it's a rooftop in the parking

i would have loved to have a mini fridge in the room. the gym was way too small.

super clean water in the gym

we did not know had to pay for child's breakfast although it was apparently included

from the moment we parked, at sundown, there was somebody to accompany us to the parking lot, for our security

lowsy breakfast. rooms out of date. need renewal asap.

room service lacks a lot of their restaurant excellent food.

mentioned pool and hot tub but there was neither

location and parking

wifi not working, front of the blvd very, very noise, no breakfast

smells, is not clean no wifi, old almoada old savanas old toallas

wifi is terrible, i had to use a rj45 from the tv box to be able to work (connect properly to

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

pool! and the design/decorations of the grounds and gardens.

sized and moderately heated while keeping the magnificent view that outdoors offer, the gym is very well equipped

pool and views

cost about $4 each way and only took 15 minutes which is much better than trying to find a safe parking place

it s a sprawling complex, prettily designed with pool area and gym

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

the bar is very close to the rooms ad they have the music kind of loud past 11 pm.

room service was prompt and well-served each time, and every staff member was extremely gracious

the pool and grounds are gorgeous

and a pricelist for the laundry service too

the pool water was warm (which was not expected per other reviews)

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

friendly staff and nice facilities including a pool

it claimed the pool was heated - it wasn t and is freezing cold

were social events the whole day so we couldn't enjoy the swimming pool