Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the beach and pool
incredible property, rooms, pool and beach all fantastic
the restaurant was bias with dining in for me and my spouse. forced us to do room service.
spa facilities and restaurants are the best i've seen
the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
adding a room to play for the kids, but with the tv and the pool, my kids are really happy.
looked like workers kids were eating breakfast then would walk off to school
the kids loved the pool
kids enjoyed making the waffles
fresh coffee with the breakfast, not only the one at the room.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i would have expected atleast a bottle of water and there was no staff around to find out the wifi password -
than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was
wifi services did not work
was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my
only if it has swimming pool, it would be fantastic. should think about a narrow lap pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and the girl in the reception was very friendly and so nice to the kids it was right in the middle of the old
we especially loved the shower/small tub that the kids bathed in
our kids looked out on the back dump area which was not ideal
the pool area got quite crowded and overrun with kids.
hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was a struggle given the fact that i had suitcases and both kids
either way pool is really small not suitable for kids
the set up of the room for a family with older kids.
the main king size bed was incredibly comfortable (sofa bed only suitable for kids)
i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
saw a few kids
room service came around 8:30pm when they had already came in the morning. seemed strange.
we didn t go to the pool area
gym and swimming pool available too
the roof top bar is really nice perfect location
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
food selections, no casino, no massage salon, really nothing entertainment to do.
pool/gym hours are very limited to 7pm.
more options in the menu for breakfast.
the lobby and gym
it was close to the port and had access to a shuttle that took us to old san juan and the beach.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
love that so close to airport and casio in the lobby have a hold game area for the kids to play
so if you plan on coming with kids, i would choose a different hotel
pool closed.
i liked that there was a coffee bar downstairs
shuttle wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
more option on the menu. and a kids menu as well
and pool area for those guests that do not follow rules such as no glass in pool area and no kids playing on
the pool was beautiful and the kids play area in the pool was awesome, if you
nice pool, my kids love it and the gym small but good for your exercise needs
my kids loved the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the game room for the kids was great
pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go
however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and
have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you
including more activities for the kids would also be a plus, only had pool table and table
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore
bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning
the breakfast was good
gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit
beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
restaurants, pool, staff
location was great. it was nice to drink by the pool.
& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room
they are able to give you a $17 daily credit to their snack bar in the lobby
pool was a bit cold, no jacuzzi.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
and just when i was parking the car the phone started ringing and i answered and there was this gentleman on
it was clean and new. the linens were great. close, free parking was greatly appreciated!
it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,
most importantly, if you need parking this is one of the few places that offer private parking
like the location, close to the airport also the beach and shopping centers, they also have parking which is a
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids friendly
of the activities around the pool area never happened for kids even after asking about them and being told they
is nice because has slide for kids and bar in pool,beach on side is nice too
kids were hungry, had to get the car and find food to bring back
it says you can have 2 adults and 2 guests and also kids are free
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the wifi was down the 1st night, limited things to watch on tv
have breakfast, but the bar was really good and the service was greate
i think there should have been an area in the garden for smoking, i didn t really like standing out the front
verbiage at spa discounts is confusing.
hotel is in a good location within walking distance to several restaurants, bars and shopping
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
larger breakfast menu.
did a good change in providing breakfast to go so as minimize risk of covid
the laundry machine didn t work
the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box
didn t like the expensive laundry room
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
a few more children s food options at lower cost (my kids are not adventurous)
tequilas, front desk, hotel entrance, and with butler and concierge), and excellent housekeeping, kids and adults
we would have appreciated more cost-effective options, especially since we were traveling with kids
the beautiful infinity pool was located on the west tower where all the kids were
beach toys always available for kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
very easy to get overrun by one family or group of kids
need separate pool area designed for kids
doesn t even compare to la concha, definitely recommending and definitely coming back with the kids next time
if they want to make it more family oriented they need to have kids
beach doesn t have a lifeguard, my kids almost drown and the 2 staff members that were there didn t help,
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
to the beach and proximity to great restaurants and the casinos for an easy night out
the choco cortes bar in the lobby was a great recommendation
she gave me a dirty towel and said that s all we have until they finish the laundry
staff was very courteous and helpful loved having laundry facilities
nice bar downstairs, gym, coffee shop, helpful staff
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
too many kids
access to beach, kids play pool, hot tub, sauna and bar
hotel and excellent for families with kids
only issue we did have was , we couldn t really enjoy the hot tub there was nothing but kids hanging in it
was more of a family resort with a lot of kids running around, i prefer more of a younger crowd but it was nice
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the beds in our kids room felt the same
my kids really enjoyed the rooftop pool as well
pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool
it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year
top pool and bar was amazing
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
ps the pool was the main reason we stayed there for the kids
please don't stay here bed bugs me kids got bitten
i suppose for young college kids who just want to be in san juan or near the beach, this might work, but for
i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just
traveled during spring break and there were too many college kids in the hotel area, drinking and smoking