food outstanding asian peruvian service was excellent highly recommended pool very cosy sauna excellent jacuzzi

as well, have in mind that shuttle transfer is not free of charge on sundays

room, breakfast and facilities such as pool and jacuzzi. really friendly staff.

pool, gym, sauna & breakfast

beds, jacuzzi, breakfast, gym, staff

of the room sizes and we were not disappointed by the big space that was perfect for young kids

was never able to use room service and there were no menus in the room

car parking is 3min walk

cupboard in the kitchen had no plates, glasses, cutlery, so if you planned to make a meal, that would be a

lastly, the gym could use some upgrades it s a bit small and limited

was better located there's is horrible super loud music playing all day and night and a bunch of kids all day

there were private scuba lessons and swim lessons in the pool which was weird and they asked our kids to stay

we travelled with 3 kids, including one who was ill

having kids they weren't able to eat breakfast since the selection have few choices for them

the pool was perfect for the kids

very small lobby. nothing sweet in breakfast

wifi connection was weak and unstable

wifi went down at least 2x a day and staff, though friendly, didn't know how to reset it or what to

suite had a small kitchenette but no glasses, bowls, etc

the breakfast was excellent

it obviously isn't a place to bring your 4 kids to work

provided early breakfast on request, and booked a taxi when needed

hot shower, quiet, wifi, safe, clean

fast wifi, solid breakfast, comfortable

great and fast wifi

poor wifi in rooms. poor soundproofing. noisy unkempt neighborhood. no refrigerator.

perfect location, free parking, good breakfast, great value

people too friendly. excellent breakfast. the security lady was outstanding.

breakfast great. place has everything close restaurant y bars walking distance to mall

perfect location, free parking, good breakfast, great value

had a nice large one bedroom apartment with a balcony facing a quiet street, full kitchen

kitchen not thought out

located, it has everything you need for a pleasant stay: comfortable bed, clean bathroom, a small kitchen and

wifi is very weak, unstable and near useless, unfortunately

parking is allocated as first in first served and it is not reserved/confirmed with a room/s

like the cleanliness, the proximity to the down town, there was free parking inside of hotel, tranquility, hot

a lot of noise from the parking, the street, and the corridor

very clean and excellent wifi

staff was awesome, breakfast was very good

also, perhaps snack store was a bit expensive and the breakfast could have had more options but i could also

luisa (receptionist) always had a sweet smile as she accommodated us for early check in, roundtrip ride for

the breakfast was pretty good and the hour is quite long for the early birds

a iron coming from a country where im accustom to pressing and the fridge would have served my kids well with

felt safe walking around the area with kids

susana helped with some great recommendations since we were traveling with kids

staff gave us wrong information about what time breakfast was

good breakfast with fresh fruits and a variety of warm food

breakfast was decent too

everything in the street no refill water in room, no water at breakfast very thin blanket poor wifi signal in

everything was fine, the staff was really helpful, great location and nice breakfast!

i arrived at 10:10pm and there was neither a room service available or a

located, near monserrate, breakfast simple but good, staff friendly and helpful, room was clean, secure area,

the wifi does not work properly

only thing i would improve is the bar which it s not nice at all and feel weird to be there for a drink

i had to order water from room service because they didn t have any at the front desk

never had issue with wifi

left in the hallways and room service dishes left outside the rooms for long time, creating messy perception

at this stage my kids were scared of the darkness, only an oil lamp was offered for light (dangerous

there was music playing from the bar downstairs until 2:30am

mini bar was usefull

the wifi/internet fall out to many times and very slow

better wifi

laundry service was quick

there is an unstaffed bar where beer, wine and other drinks can be purchased and a lovely rooftop terrace where

staff were generous with their time and attention, generous breakfast with local fruit, walking distance from

very good wifi

exquisitely done very comfortable excellent service delicious complementary tea breakfast area was beautiful