advisor told us the heated pool was open ( its why we picked this hotel, we have kids) but it is seasonal only

there are back doors on the hotel rooms and a huge grassy area for my kids to play

looked like it had a nice outdoor area to walk around so it could be good for families with kids

the bath towels were extremely used and very small something more fit for kids

desk clerk did not wear a mask, they served a breakfast buffet and there was a family with three kids at breakfast

no extra blankets either for kids

unable/did not quell two hours of kids running around in room above

plus no hot chocolate, specially for kids- been snowing outside

the pool wasn t working properly, so my kids weren t able to get in

pool and hot tub are indoors, so the kids could swim often

our booking and they were unable to switch our rooms but kept telling me that we couldn't have kids in a suite

it has an indoor pool that the kids enjoyed

was traveling with kids and i only had two towels had to call for more then the lady said to come to her when

chlorinated, the pool was clean, and i know being a holiday weekend the amount of families with kids , they were

you can hear everything including people talking in the halls, toilets flushing, people peeing kids jumping on