kids and wife both said beds where not comfy i myself didn t have a problem your head manager is

with drunk parents and all their children who were not being supervised, very rough bunch of kids, one boy told

kids were running up and down hall till late

the staff would of helped carry my bags or offered a cart i had two kids and 5 bags and they just watched me

check in and check out process was very smooth breakfast was better than most hotel breakfast my kids loved the

there was never towels in the pool area

breakfast was delicious, with fresh scrambled eggs, waffles, greek yogurt & fresh fruit

pool and hot tub were the best part.

price, was quoted a rate and it was 40.00 more when we arrived breakfast, there was no meat

breakfast was fantastic

enjoy spa but area where pool/spa is located was smaller so was very noisy when family with small kids joined

the pool was hectic and kids were unruly and out of control.

the pool was great for my kids, as they are younger because it is a bit small

two areas in our room (#120) for kids & adults

the kids enjoyed the pool although it was very small and the patio was nice to sit outside

neither of them had all of the equipment you would expect in the kitchens

the breakfast is great, wide variety of food to choose from. clean, plenty of room

crew was amazing at all times and breakfast really good.

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

loved having a full kitchen

to many s kids in the pool

were kids running up and down the hallway in the middle of the night

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

the available trundle beds provided a place to sleep for all 3 of my kids

hockey kids running around...

pool was fun for the kids i love staying here at this hotel nice clean and covid clean i will be staying here

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

lot of kids playing on the elevators, stayed on the 8th floor, they still managed to get there

parents of the kids weren t watching them just sitting in lobby drinking, staff did the best they could to

kids were playing in the hallway knocking on doors.

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

only thing that i didn t like was that they let little kids in the hot tub they were doing flips unaccompanied

the bunk beds in the rm for the kids was great along with the pool and water park!

my kids loved it here will definitely come again when i return to minnesota

loved the water park for my 2 kids under 4. they loved it and spent 2 hrs having the best time

was to have joint room did not get staff where very rude about it kids not be kids

the fire alarm went off st 4am scaring my kids to death but not the hotels fault.

have stayed there several times, and my complaint is that there were numerous high school aged kids roaming the

:p the hotel was full of kids each weekend due to hockey tournaments in the area, so friday and saturday nights

hotel was full of hockey kids and parents--which some were quite rude

the staff loved my kids and my dogs

the room was clean, the kids enjoyed the pool

breakfast was good and the kids enjoyed the mini belgian waffles

we stayed here for 2 wks+ during home renovation, with our kids including infant

were there same time as large group of kids

wifi was fast, close to groceries and shops, close to freeways, pool was nice, gym was great

wifi seemed kind slow never used it

there was no sauna or a hot tub , pool was nice howard

free parking

value: clean, nicely appointed rooms, functional fitness center and a breakfast buffet that offered a good

pool was perfect for the kids

traveling with kids, do following a strict timeline doesn t always

excellent buffet breakfast

she saw us coming down to use the pool and came to meet us at the door instead of waiting for us to go ask her

start to finish the kind & efficient desk staff to the super clean updated room to the fantastic breakfast buffet

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

pool for the kids, breakfast had lots of options, friendly staff, very comfortable bed, quiet rooms

we had purposely booked a hotel with a pool for the kids and they were quite disappointed

with two small kids and bags that was a huge hassle

good breakfast for kids, respectful night attendance (a general man).

the property was clean. the pool was open for long hours. there was a hot tub that worked.

was great to have a full kitchen

great fitness room

the beds were comfortable and the breakfast was great

pool was great

so noisy with doors slamming and kids running around

that we had to pay for breakfast

information that coffee bar open

no complimentary breakfast

the pool is tiny, but does the job okay enough

staff allowed a group of hockey kids to play hockey in the main hall for several hours until 10:00 at night

kids loved it

pool closed at 9:45........kids were bummed. so was i.

lots of kids

kids had fun in pool

the kids/families on sports trips are noisy

kids were very loud running though the halls early in the morning

1st room had a foul smell, we got all our luggage and kids in, then found out the t

are increasing numbers of kids playing in tournaments at this hotel

stayed here when i visited minnesota and it s just i went to relax in pool there was a bunch of kids unsupervised

even the pull out sofa was comfortable for the kids

the size of the room and the fireplace

so if the kitchen could be stocked with a scissors that would be handy

plus gym and salt water pool are excellent bonuses

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

so i sent the kids to eat before we left, and it wasn t

the kids were out of control

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

clean and great breakfast!

bed was so hard there was also lots of ants and spiders in dining area pool area elevator and some in

it was kids friendly with a pool and everything an d the room worked we loved the stay

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

gym and pool areas are very nice as

plenty of parking and easy access on/off highways

shower needs a grab bar

pool was great for kids and grill facility for a family meal by poolside is a lovely touch

maybe this place just has thin walls but i could hear kids stomping around and yelling well into the night

breakfast had a variety of options for kids and some fruit too

kids slept on the sofa bed where the mattress was falling apart and had stains on it

beds are just ok for two persons, sofas only ok for younger kids, too narrow for two teenagers

lastly, it was disappointing that the pool was closed off to my kids at 5pm on the only evening we were visiting

forgot to pick up my room service card

if we were able to stay longer and the pool and spa were open!

rooftop pool / bar staff location food ambience

we love that there is a delicious restaurant onsite as well as a bar downstairs and a really cool rooftop bar

breakfast left my kids still hungry and unhappy

the breakfast included with the stay offered many options and the staff attending to it were awesome

but loved the mini kitchen setup

super comfortable beds, well equipped mini kitchen, large rooms, great location!

and had a mini-kitchen

would have enjoyed a few breakfast items available in lobby.

bar closed too early on saturday night

hotel provided coffee and breakfast muffins on each floor, a nice touch being able to get coffee without on

a view of the river and downtown with complimentary parking and wonderful walking to downtown areas of dining

have breakfast but we had dinner and it was awesome

spa was too busy...

i used the pool, gym, sauna, steam and hot tub every day

the rooftop bar and restaurant, mara

great location, loved the pool area!

it took over an hour to get drinks at the rooftop pool

were there with our two kids

i wouldn t consider this place for little kids, but for a romantic night with your spouse it is perfect

love that there weren't a bunch of little kids running around

i wouldn’t consider this place for little kids, but for a romantic night with your spouse it is perfect

breakfast isn't free, but it's delicious and reasonable

swimming for the kids and nice rooms.

and pillows were hard and the pool is freezing

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

the pool was not heated very comfortably

really enjoyed the bar and lounge area and the historical exhibits about the depot on the walls

breakfast was for kids and not for grown person. business center and internet was not working.

where do i start the first night we were there after the kids went to swim we went up to the room to shower all

breakfast was good

on mondays, tuesdays and wednesdays they put on a small snack bar with drink between 6-7

complimentary breakfast was of cheaper quality

was drugs used was not happy with that special with family and kids also restrooms were not

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

the daily breakfast and indoor pool were my kids favorites

all the kids ate it up before their dinner

first impression i got from the hotel clerk was dismissive, my kids and i drove 4 hours to get to the hotel only

the weather that day which was pme off kids bday

the room was clean and a good size. had a good kitchen.

huge quiet room, big tv and good breakfast. 3 blocks from train to airport

the kitchen waitstaff was very crabby!

the kitchen staff guy was very rude to my 8 year old son

the kids loved that they could make their own waffle and decorate with toppings

kids partying all night in surrounding rooms

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

free breakfast. was perfect for picky kids

spacious room with a small kitchen-like area with good quality cotton bed sheets and comforters.

wish the room service tag (for breakfast) gave a heads up on the extra charges

i was not charged a fee for early check in

very clean and trendy. room service was fast.

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even

$14 charge for wifi

top floor, nicest suite & next door full of underage kids drunk/fighting until 5am reported 2x no change/no

the $100 pet policy was unclear that it is non refundable

room service was a joke

i am really upset that they charged me for both nights for using their wifi when it said that it was free

valet would be nice. cooler bar area

rooms were to warm couldn't cool them off and no pool for the kids

wi-fi speed was 2mb, so i just used my hotspot off my phone for work when kids went to sleep

the 24/7 gym was convenient and allowed me to get a workout in while i was there

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

bathtub for the kids and so we tried a shower

there were a lot of great breakfast item options

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

clean. spacious rooms, friendly helpful staff & good breakfast

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

was a large family on our floor who booked separate rooms for their kids, and their kids were slamming doors,

restricted pool hours for kids

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

they made my kids and me feel welcomed

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

very helpful with us when we got there late with kids

an then they ran out of orange juice leaving only water and coffee for kids to drink

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

in both restaurant and bar the menu was poor and not even close to a dinner menu

the property itself was very nice obviously this place is not a hotel for if you have little kids as there

clerk that checked us in charged me a pet fee of $160 and we had no pets

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

i'm glad they had free breakfast to eat

breakfast was not what i would expect from a hotel