Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
they were nothing fancy but the kids liked to use them
day i stayed there was a big group of kids that camped trough the night they where playing and screaming till
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a
is pet friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the spa was closed which was a primary reason for choosing the hotel
the bed and the breakfast were excellent. the swimming pool too.
that require a few more washes before they are given to clients as they do not dry you had to use pool towels
toilet and shower are sub-optimal and less convenient. the spa was not operating.
also, room service is only available during their restaurant hours
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids and parents very rude
the beds, the bathroom and the most important when you have kids the pool with a nice
great pool area, a good restaurant, and comfortable rooms. wifi and free parking.
desk had horrible attitude and room service took so long even though in room it s says in less than 30 min
the wait staff at breakfast could not have been more pleasant
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
what made me angry the most was that upon arrival for breakfast after the first night we provided our room
wifi only reached the doorway of our bedroom!
the location and breakfast
everything is perfect with the exception of some details like the wifi not working or tvs without
g)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
=> we were offered the room 105 in replacement and when we moved in a familly with kids just arrived in the
is a wonderful spa and sauna and outdoor pool
everything was ok. the breakfast, the pool, jacuzzi, the room really confortable and nice.
they need to improve the wifi connectivity
a beautiful pool area, a terrace with a view and a hot tub, a spa, and several places to dine
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the wifi was the best amongst all the hotels i have been to in mexico
parking situation is difficult sometimes
other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath
only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
despite having multiple wifi names, not a one of them worked, even after using the passwords over and over
wifi in room was useless, extremely slow and often couldn't connect
wifi didn t work neither did the televisions
we also did not like that we did not have wifi in the room, just in the lobby
no wifi in room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is not a lot of them but for older people or even kids it may be a hassle
wonderful cafe, full and tasty breakfast included in the room rate
the breakfast my boyfriend ate he didn't like, so no big deal we didn't want to eat there again
reason i liked it because it has its own valet parking that counts for 100% it has nice little bar at the back
breakfast was included and it was very good, wifi perfect
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
and our two children but only got one seat, which meant there was nowhere for us to sit once the kids were asleep
kitchenette in our suite was not really a kitchenette, as the stove and oven do not work
good sized room, decent bathroom, good wifi
wifi was not strong in our room, and part of our space was taken up with a kitchen that had no
need to get the elevator working! wifi needs a little boost in strength.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell
i always look for places to stay that has ample green space for kids to get out of the hotel room and
told us before check in that the pool is out of service and with kids is something
very bad wifi since everything is stone except in dining room its fine
due to covid-19, the pool was closed, the bar was closed, the restaurant had a limited menu