the hotel is beautiful with pool and jacuzzi

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

nice restaurant and room service available all day

room service was very fast and very good

the indoors pool and jacuzzi are a nice amenity

staff was very friendly. easy parking.

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

wifi cuts off alot on the 4 floor close to restaurant side

the parking, as you should wait for someone to open the doors.

would be better to have more options to the breakfast, and better quality of wifi

is uncomfortable, specially if you have kids

it's very easy to reach, a nice gym and spa

pool not open or ready

room service for dinner was good

spa services did not meet what i expected from a 4-5 star hotel

the 24 hours room service were really fast and efficient in any question or petition

and why it was taken, filthy bathroom with hairs, food laying on the corridor all day, empty mini bar for 2 days

the room service didn t replace amenities in the room. no hairdryer or laundry bag

bar next to the hotel starts blasting music at 11pm and goes till 4 am

the room service didn t replace amenities in the room. no hairdryer or laundry bag

impossible to connect to wifi

breakfast was too expensive and wifi and parking is not free

very nice hotel and staff. excellent breakfast.

very nice staff. bed comfortable. room pretty clean. bonita restaurant good. room service fast.

but the beds were excelent, the same the meals we asked in room service the meals a little expensive, it

kids running around the hotel screaming and laughing

my kids and i love going there and only about 3 mins walking distance

location was very convenient and parking was smooth . bathroom has good water pressure .

when is a business trip, gym lacks of equipment, 80% of it doesnt work, old, no bueno

wifi terrible

me and my kids enjoyed our stay there

charge me xtra since i had my kids, also they don't let you check in early knowing that you traveled international

pool was being cleaned when we arrived, kids were super bummed about it

stay away from the rooms on the ground level or by the pool, the noise was crazy and i have three kids so that

a family arrived on a separate night with kids who were making a lot of noise past midnight again

didn't have kids friendly options and were only given 2 towels for a reservation of 4 people

parking, rooms view, comfy beds, delicious breakfast (for adults, limited for kids).

room service was ordered but never arrived and they never communicated not brining it

there was only one person in our group who didn t care for the breakfast

breakfast and location

that my kids were sad they had to leave!

we enjoyed just being by the pool, and even in our beautiful room

the bar and food was great

the bar and restaurant were excellent too

cost of room service options was outrageous.

also the hotel had a conference full of kids so the elevators took forever

i brought my own water from the gym

room service quick and reasonably priced

great daily room service, the structure is not brand new but well

buffet breakfast was superb

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

my room service dinner took 2 1/2 hours and three calks to arrive cold and missing the

all the pictures with the bathtub but turns out a paid a little extra to have the suite with the kitchen

this could only happen at the hotel parking place

location is good, clean place. rooftop bar is amazing

staff is super friendly (speak english as well), everything is remodeled, parking on site, central location,

breakfast was same every day.very short working hrs for shuttle service

nice location and excellent breakfast

excellent staff! comfortable room. breakfast was great.

very clean, nice and simple, good breakfast, included on the rate.

good location. there are good restaurants nearby it is a quiet area hotel shuttle service

we asked for extra towels, since we took our kids, and was

if you are traveling with two kids and wife, if you are a big person, don't expect to have a good rest, beds

heated pool, suites better than building

the hotel has a swiming pool and a gym.

by the pool are excellent, worth the money

wifi signal

pet friendly and so good with booked another night there in a week

beds were super comfortable, there is a lovely bar and outdoor seating area

easy to find and easy parking

too many kids... bathroom small... don't like the shower head

elevator ud83dude12 it s hard to go up with the kids and stroller

first day loads of kids screaming around the hotel

not like the fact that there were kids there

wifi in the first room they gave us was terrible, but they moved us to a room closer to the server

additionally, the room was not soundproof, and there is a bar just around the corner

location (although loud in the night), parking.

breakfast, wifi, tv, noise.

the wifi connection

location within walking distance to bars, restaurants, night clubs and gym

pool is really small and full of people; cold water only one jacuzzi in the property, not always

the style of the place. the rooftop pool.

none of the treadmills in the gym worked

beds were super comfortable, location was great, wifi great, sauna was awesome.

wifi terrible, service very poor, had to ask 2-3 times for things, terrible follow though, billing