the room was less expensive that route but i couldn t downsize when my kids decided not to come with me

we'll keep coming back especially since our kids now live near by

there is nothing i could say . it was perfect for my kids and i.

a comped ice cream sundae for the kids was the form of an apology which is better than nothing but it was one

had a 3 bed unit for husband, self and three adult kids

great location would be good for romantic trips and just as good for us with kids, close to stanley park

the special entertainments for kids on canada day were amazing- my daughter loved the airbrush tattoos, photo

since we were traveling with 3 kids, i requested 2 double-bed rooms

parking fees ,and charge for kids movies

our kids had a blast in the heated outdoor pool

lots of drunk kids staying there

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

rooms were connected to each other through doors which made it quite loud as the next room had kids who were

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

location, price,early check in

in the meantime, room is large enough for me and my kids and the bed is so comfortable that my kids hate to

nearest subway stop is at least 4 blocks away - wish it was closer b/c with luggage and kids it's still a

when traveling with kids, i always try to get a room with enough space for them to play with their toys and

kids and i loved the views, the balcony, the windows (and blackout shades

size for the location and the price was reasonable enough for us to get a separate room for the kids

we planned to spend one afternoon with the kids on the pool

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

m well travelled, and have been travelling all over canada with my hubby and kids

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance

toilet no door- very bad for kids

kids running all over the place. 1 elevator was broken for the duration.

the pool was nice for the kids. clean hotel. good location.

would appeal more to a family with kids

the room space can be bigger for a family with two kids.

kids enjoyed the hot tub and pool, which was outdoors

lovely touches like cookies for the kids

no hot kettle,the coffee maker wasn't working, slippers were kids size, couldn't use the hot tub after 11pm

- top level service - room service - amenities

i am disappointed with the staff at the spa

breakfast options, and it should be more greater options.

nice big rm for the kids to run around in & the full size fridge was s bonus:)

room) was a bit inefficient, a lot of empty space in the middle, might be good for smaller kids

especially for traveler with kids, it would be best option for taking this hotel

if my kids loved it, that means i am going again.

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the

kids were sad

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

we loved the location and the kids loved the pool.

location, loved the pool, rooms were clean and cool (perfect for a getaway in a heatwave

time, loved the pool, sauna and steam room

instead we sat in the lobby with 3 small kids for better part of the day

location, clean, good for family with teenager kids-separate room, full kitchen

the kids were blown away about how fancy the place was

the kitchenette was nice. the staff was very friendly and helpful. the kids loved the pool.

it was a treat to have space away from the kids while traveling

and also my kids enjoyed the pool

had a mini bar but also an extra fridge to store personal things which was great with kids

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would

my kids (7years and 5 years old) loved the pool and hot tub

we had booked our stay there specifically for the kids to use the pool, pool was closed during most of our stay

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the

to the point where we cancelled our tour the final day so we could enjoy the hotel, and the kids could enjoy

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

to tight beds for 2 kids and 2 adults

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

staff went above and beyond by dropping off cookies for the kids in our room :)

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

great pool and brought up kids size robes. aircon worked. beds were very comfy

kids always looking forward to go the pool after a long day outside strolling around the city

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

location, central to lots of places to eat and the ice skating which our kids loved

were made aware of the pool closure beforehand and a treasure hunt was set up for the kids to in part make up

close to everything. neat pool. very good breakfast included - kids eat free.

24 hour pool was the best thing about the stay and the kids were so happy with that seeing as we got in late

my kids are too young for an attached room as the staff suggested, and in the end we were surprised at

breakfast. kids are free.

breakfast waitress was very friendly. great that kids are free.

too many kids/families. tablet in room didn't work for all the funtions.

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

to get to stanley park (with bikes) for the kids

lots of kids to meet and play with other kids

if you don t have kids the pool and hot tub area wouldn t be relaxing

is a rule that no kids are allowed at the pool

great location, bright property with comfy beds. even the pull out couch was comfy for the kids.

would love to have a pool that the kids could use.

staff are so friendly and helpful and were very kind to my kids

booked room for 2 adults 2 bigger kids 12/17

we were sent an extra roll out bed so my kids wouldn t have to share a bed

amazing we were up on the 10th floor been lower previously but both times views were awesome my kids went nuts

our family with kids had good time staying for 3 nights

beds in one room and pullout sofa bed in the living room, it was perfect for 2 adults, 3 small kids

stay here quite often when we want to get away from the kids

is doesn t work, we got lost trying to find a way back to the hotel in the rain with young kids from parking

don't stay here if there is a kids cruise leaving

no gym and pool amenities

juice box and a granola bar is a decent touch, but a little bit skimpy

laundry is available (with

the indoor heated pool was a huge bonus for the kids too

room was spacious for family of four with small kids

00 and we were quite hungry (kids), had to go around the block

fantastic service and facilities for our family of 5 with young kids.

would be ideal to have a breakfast buffet with a good selection instead of being confined to the bedroom for

a few good restaurants and pubs and lots to do for kids

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

my kids had to plug their noses to walk the hallway and one gagged the entire time

we loved staying here and it was perfect for our kids

pet friendly hotel with incredible walking trails all around and even a couple off-leash parks

the room was great big tub, patio, coffee machine and pet friendly. the staff was amazing

perfect location, beautiful king size bed, very clean and the spa was a great luxury

furnishings, the pool all excellent

a large gym and a squash court are available

staff on reception were very helpful and organised for us to have early and late check out

our kids loved watching the boats, trains and sea planes from our window

quite as fabulous as the photos but we had plenty of space and a room for us and a room for the kids

pool was part of fitness club with lap swimming. not ideal for kids to play.

my kids love the place too

gym and pool has adult only times. wasnt able to swim with my kids

at was very very loud in the street until like 9 pm, not the best thing you get when you have kids need to sleep

double room was so small and the beds so i didn t get any sleep as we had to squish up with kids and wasn

location was great. kids chicken tenders from the room service menu were best ever had

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

the pool & spa looked great but filled with kids the couple of times i went to swim.

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front

we were complimentarily upgraded to a larger room with a sea view when i mentioned it was my kids first time

breakfast was $40pp including kids! we didn t go

pool and hot tub was a great place to spend a few hours in the early evening (minus a few noisy kids)

nicely laid out and i appreciated having the drying line for the kids swimsuits in the tub

kids running and jumping early in the morning

i would have loved to have a (small) pool to relax with the kids for this type of hotel.

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

larger breakfast!

service. bar and breakfast great loved the pizza

not really a family hotel as there are no kids amenities.

the room service was quick, staff attentive, and the location was perfect

the breakfast was good and the restaurant inviting

help with luggage, location, fridge, getting taxis, bar and service

the gym was a bonus

no kids

and the pool on saturday morning felt like a man used it to teach little kids swimming lessons

kids had a blast in the pool. rooms were great. staff super friendly

ordered room service for our breakfast and it arrived on time

were upgraded, and our room was a studio with a full kitchen

kids loved the pool

the treasure chest was a delight for the kids and a very nice touch

we traveled with little kids, a familly of 4

pool for the kids

absolutely great with the kids

the next room were screaming and in hallway with their kids running till

kids and i both loved the walk in shower, which also had a hand held shower, which could be great

available, including in their room flyer printout) which can be troublesome when travelling with kids

we re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world,

did great; even let us park for day after checkout which was so helpful with kids

the kids had a good time in the pool

and that there is a pool and hot tub for the kids to play in and us adults to relax in

there were a ton of kids (high school and college) everywhere (some formal) and they were loud as teenagres

loved our view and the kids enjoyed the pool

stayed for 7 nights in sandman downtown with my wife and 2 kids (4 and 8) sandman downtown is ideally place,

it has a pool (in doors so loud), laundry, restaurant (kids eat free

kids breakfast should be free with a paying adult

beds are amazing, kids under 12 eat free.that was a major help in the mornings

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

the price was exorbitant, with an addition high cost for parking. why wasn't breakfast included?