of the three running machines weren't working at the gym and the one that worked felt unsteady

the bar and its service don t work properly

a little noisy, the spa few availability, few information about entertainment near around the hotel ( tourism

food and room service quality excellent, the views from the room great, the bed was good

room service and restaurant closed by 10 pm

pool was freezing and hopeless for kids.

room service has very low

convenient that there's a bar and a restaurant in the hotel

pool was too cold

i liked the fact that they have a heated covered pool and jacuzzi .

unfortunately my next door was bunch of loud little kids

everything but that the pool is closed to kids. that s discriminatory.

wifi was working but not strong

parking is free, there is a theatre in the hotel where regular performances are staged (mostly in

from the valet parking to the restaurant waiters, the front desk, room service, and the room maids, everyone

and room service is very expensive

great staff and service! room service excellent as well!

the phone did not work, when we pressed room service no one answered and had to call front desk every time we

room service is very quick

extra charge for parking, room service cost

the location of the hotel is the best the hotel parking has plenty of room

wish their wifi were much stronger and better distributed across the buildings

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

wifi sucked

gym is a joke

no wifi, smelled funny, ride staff, terrible overall experience

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high

the wifi is awful! and room smelled from the exhaust fumes of sewer!

i used the laundry service which was ridiculously expensive

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

the room was very good perfect to have metrobus just outside the staff were really helpful having kids the

gym still very basic, other than that

shops great room- big, comfortable, extremely comfortable bed, good bedding, nice pillows, kitchenette ( so

the room was very good perfect to have metrobus just outside the staff were really helpful having kids the

the gym could be better equipped.

breakfast is very good, and overall it was a nice stay

it was possible to take our breakfast until 12

breakfast area too crowded

comfortable bed and decent breakfast.

not a failure of the hotel is that there was a high volume music noise due to a party or a pub or bar in front

i was with my kids and we choose the hotel by the

spa and gym facilities and the room we had was perfect with a great view.

front desk lady at the spa is extremely helpful and friendly

room service is so-so, terrible pool

room service is so-so, terrible pool

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is

the swing pool is amazing, the breakfast delicious.

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

food options are good and fresh, very good breakfast (croissants are good which proved to be the exception in

breakfast was excellent, with a wide variety of dishes

also i like dogs but are not fund of pet friendly hotels

the y charged a los for the pet and the page was not crear aboyo it beforehand

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

gym or activity center was to old

the breakfast was really not the best menu

it was absolutely gorgeous nice view modern rooms huge windows easy comfortable kitchen in the room friendly

the gym was equipped with everything you need

executive suite is great bit first time i booked a small room and there were no utensils in kitchen at all

breakfast choices were rather average and the dining menu did not really cater for those eating non

asked for information for a laundry service, again the wrong information was given

great breakfast. great service from staff.

breakfast buffet was very nice

friendly staff, amazing breakfast, great service

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

the breakfast

no fridge in room, very expensive room service

hotel nice, location good, room confortable, room service good.

the bed was comfortable and the breakfast was good. the room also was vert good.

is first class restaurant food is quite good the terrace need updating and more life also lobby bar lacks

i would say the parking system and logistic.

breakfast was perfect. the place is very good. the personnel is very friendly and professional.

loved that this hotel had a guest laundry

room service menu is very, very expensive for what it is

breakfast was good