breakfast was great, the kids were huge fans of kelly

so many kids in pool, couldn't use it

the pool and pool area were very clean

the hotel is pet friendly and i appreciated it so

very clean. good free breakfast. great sized rooms with large bathrooms. plenty of parking.

kids loved it

the people who allowed their kids to run around yelling at midnight.

so many options for all tastes and even for kids

pool area was very small and not enough lounge chairs

wish the pool was heated and better breakfast options

loved '' my room and the breakfast area hotel employee was great at taking care of me and the kids

the pool and the bar.

everything was clean. it was nice having the bar and restaurant inside.

the person from room service was extremely rude and nasty

the staff were very nice and helpful. diego in the bar was awesome and was very friendly.

and this one was 20 minutes away from the other one so i had to drive back and forth to get my kids

it was big enough for 4 little kids to splash around, so 2 adults

the staff was exceptionally professional and friendly, engaging warmly with our kids

the pool isnt big but it was clean warm and it had jets like a jacuzi which i and my kids loved

small pool

dog area was nice, kids loved the pool

pool

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

we had a small pet (dog) with us, and he never barked once during the whole stay, which is a great tribute to

dog area was nice, kids loved the pool

couldn't take the kids out because the only operating elevator broke down for majority of the night

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

best part is the free breakfast, kids love it so much

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

the room was very spacious clean and the kids were comfortable plenty of room for our suitcases

made my kids sick and had to leave asap because the pot made us

elevator is broken i was on the 4 floor i have to use the stairs and i have kids

were greeted by very friendly staff, room was clean and my kids enjoyed making waffles for breakfast

this was most likely from the previous guest and we didn t want to wait for another room (two kids under five

could hear our neighbors and kids most of the night talking in their rooms

that guest smelled marijuana when i had already told front desk that the guest next to my kids were doing it

not another guest kept complaining about our kids and made us leave, this hotel should specify that it is not

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

breakfast was unpleasant tasted like soap and the pool had high fumes of chlorine and there were kids being

we had kids in the pool & didn t appreciate their foul mouths or music

we came so the kids could use the pool and it was very cold

nice accommodations. kids loved the outdoor pool and breakfast was delicious!

kids not being supervised when eating or

if you are traveling with kids, this is one of the better places to stay

next night a huge party of kids and adults came in noisily at midnight

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 1

there were kids running up and down the hallway

kids and dogs in breakfast area

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

kids liked pool

of elevator was wet from kids/people not wearing flip-flops or shoes returning from the pool

kids running up and down the halls screaming

the breakfast was just what we needed to start the day and kids loved being there

dogs, kids running up and down the halls

is better with bacon :) also the blankets were hard for kids to figure out being in those covers

my kids live local

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

it was odd to have a nice kitchen with zero utensils, etc

pool didn't feel very warm

the room is nice and spacious, the bed is big and comfortable, good breakfast for a 3 star hotel

only issue i noticed on my last day, as i was packing to check out, was tiny little ants in the kitchen area

breakfast is good and there is hot coffee available

the kitchen has a full fridge and small cooktop

more breakfast options in consideration for vegetarian, and more strict policy for pets

desk night staff was amazing, and very helpful with three kids in tow

wrong room i needed the big room with the kitchen so i didn't get it until the next day they my kids had to get

was very convenient to my daughter and grand kids

the kids were not even able to go in because it was filthy

pool was very dirty my children can't swimming

when we needed extra towels or shampoo to destinkyfy our kids they were extremely accommodating

when we needed extra towels or shampoo to destinkyfy our kids they were extremely accommodating

when we needed extra towels or shampoo to destiny our kids they were extremely accommodating

the kids always have fun at the pool

stay my family has been here for 2 weeks we had a wonderful stay the kids loved the pool the staff was kinda

weed smell horribly by our room. have my kids and i a headache.

friendly staff period a bar at the pool. comfortable bed.

prices at the bar are high. food and drink prices.

room service

convenient and comfortable. loved the pool & restaurant & lounge.

we also saw a lot of young kids dressed like they re going to a ball

the pool and cleanliness

our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, amalie center, downtown skyline

the breakfast was great and the lobby bar area was perfect

location was perfect for this trip. pool was lovely. drinks were great.

my kids were shaking in fear it was so bad

i could eat the kids in their room if

kids were greeted with toys

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

great presentation about hotel amenities however they didn't indicate i had very standard room no wifi for such

one staff memenber found an extra float a family left behind and asked if our kids wanted to use it in the pool

also, my kids left their bathing suits on the bathroom door, we realized that a few hours later and went

i do think they need to carpet clean. kids had black feet so they had to keep socks/shoes on.

very clean it was. my kids were happy with the pool

a little bit noisy with kids outside running around.

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

the panoramic views on the pool deck are blocked by trees and foliage

loved the pool

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

there were no vending machines. yes there s room service but i wanted a coke.

staff were excellent. room service was extremely fast

roof top bar closed on sunday of holiday weekend.

having a full service spa on-site was simply amazing, and the

the manager said they don t even have one in their kitchen

the pool was quite amazing, albeit a little warm towards the evening

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

our room was near the bar and we could hear everything

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

the hotel bar was also very pretty

the pool was perfect for kids and bonus that it was heated

the staff were kind, accommodating and knowledgeable about the area and the kids loved the pool

very embarrassing when my wife called and cannot pay for my kids food

had a great stay, the kids loved the rooftop pool

dryer for days, wrinkles everywhere, after a long day of meeting and them walking around with the kids the way

we were able to feed our kids late at night by heating up food

i did not like that they gave us a pet stay room when we had no pets

the total environment from the staff to the laundry to the pool was excellent

friendly staff, clean, complimentary breakfast, spacious room with full kitchen

the gym was awesome

the room smelled stale and the walls were thin- crying kids next door

i brought the kids there to relax before the baby got here but we was very unsatisfied

the hotel is perfect but i didn t enjoy the kids in the hot tub.

walked up the street to cvs,and bought a few snacks,then had dinner in the hotel restaurant,the kids enjoyed,we

room their guests smoke weed which the smoke comes to our room all the time and l have 2 little kids so its ruin

another hotel but because we were only staying for 1 day & had came in very late with super tired kids that were

restaurant closed all weekend, nothing to do but walk the riverfront kids enjoyed the pool, a very loud band

locked out of your room while your kids are wet from being in the pool is not good

we got the city view, and it was very loud. kids racing, sirens.

riverside pool was a hit with the kids, but pool needs cleaning

it really wasn t bad, i just felt as if my kids were probably getting on everybody s nerves at the pool

there was a wind diwn wednesday with college kids and was hekd in the lobby and pool area, we

family trip with pet, staff was super nice and accommodating, especially considering they were working on

from the valet, front desk, bar and pool

from the valet, front desk, bar and pool

restaurant and bar were great

nice pool. bicycles for free.

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

paying for wifi is not good.

room was worth that much, and moved me to a different room that had a little more space with a pool view

not that great when you have a family of 4 with small kids

do not stay here especially with kids

i was staying with my kids

only one of three elevators working upon check in . no wifi . expensive parking .

we had breakfast there and it was a wonderful experience

called ahead to let them know i was looking at a midnight check-in and was traveling with my kids, so i wanted

bar that closes the shower door broken

no complimentary breakfast, and wifi for bonvoy members only.

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

pool was nice

yum and a kids treasure chest of goodies

there was a basketball court which is nice for kids but also noisy

breakfast could have been spruced up a bit more. ran out of coffee and the eggs lacked flavor.

very comfortable room with kitchen and living room area.

of wifi option is bit confusing between the free one and the paid one

kids eating and drinking in pool

arrived after driving 4 hours with my kids

have any issues (other than some rowdy little kids next door but they settled down when it got late), that wasn

i like the 2 bedroom suite cause i had space from the kids.

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

good breakfast, friendly staff, clean room. i would surely return.

the rooftop bar was great

we have to pay for parking and breakfast wasn't so different

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

breakfast was so not worth it

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

maybe a little outside playground for kids.

breakfast included was awesome especially traveling with kids

which felt nice, but the amenities of the hotel was not fulfilling for my family, especially my kids

there were lots of kids staying and many were running around the halls until late.

this hotel was amazing! my kids love the pool and the rooms are clean and comfortable!

i like having a restaurant and bar in the hotel

shuttle was suppose to run until a certain time

i had left my purse on the chair of the hotel bar and completly forgot about it

i like that the fitness room is open 24/7 and that the doors/windows open for fresh air

i had some noisy neighbors with kids up at 3am

kids were sneaking in behind guests as they were using the key to get in on the side door, made us

can hear people in the hallway, kids crying, people talking, etc

the pool was freezing and rooms little out dated and needed

pool was nice, great location

kids

kids that weren't staying there were in pool

room service only on request

quality of the bar food was poor. no room service facilities or coffee machine in the room

i loved the pool and the pool bar with a dj - very fun for a young couple

room service so the next day room was dirty coming back from waterpark with the kids

kids loved the waffles for

not great for young kids

was great for the kids (aged 2-8)

room was clean and tidy, no room service for the 3 days we were at this hotel

not ideal for families with young kids

the noisy kids next door. but this is not the hotel's fault. it is the parents fault.

especially when traveling with pets and kids

restaurant in the hotel had mediocre food and staff that hates kids (even well behaved ones)

also my kids loved the pool which had plenty of seating for

had booked one room with two beds (two adult and two kids)

sink completely clogged, kids brushed teeth in the tub, toilet leaking

i loved how the lady at the breakfast area was friendly with my kids and helpful in picking a good breakfast

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

lady at the front desk told me that the pool was closed and i told her that i had small kids and she said well

breakfast and the pool

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

daughter only complaint was that she wanted to get into the pool at night but it was a little cooler out and

shuttle to casino and staff very friendly.

friendly staff, easy in and out, free breakfast was more than satisfactory.

i normally dont get to enjoy tv much at home with the kids but we were able to relax and watch some good movies

i booked it on booking and said it was 2 kids and one adult but i guess the free breakfast is only for two

that's not good for kids

no room service due to covid.

beautiful location, loved the outer area where the tables are, located outside the bar area.

no actives around the hotel for kids and no hot tub

our only complaint is the breakfast is not great

had a little kitchen it was great

has an outdoor pool that we wish we would have had time to enjoy

the layout with the kitchenette is my favorite.

the pool was very small. there were 7 young kids playing marco polo so no room for anyone else.

i was at peace, and so were my kids

the breakfast delicious i like the healthy variety , the kids really enjoyed making their own waffles

cops should of been called and no one did a thing when my mom and my kids were threatened over breakfast

everithing was clean, breakfast excellent, pool clean

beautiful, spacious, clean. wish we had been able to stay longer to enjoy the pool!

clean new modern pool roof top dining

nice and clean. nice pool good restaurants. great location

clean rooms and beautiful pool area

amazing but the only thing i didn't get to is jacuzzi or any other spa cause it was just 1 day but im gonna do

not for kids a all

they rent rooms to kids and trash over the ground and don't clean it up

kids running around making noise ar 3am. car stereo music. no sleep.

room i got stinked because kids shoved candy into the air conditioner - smelled like a mint explosion, got

hotel seems to have people living there, up all hours with kids waking you up two and three in the morning

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

kids

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

place is not for kids

now there is construction going around all sides of the casino and you can hear it on all the floors we stayed

have much for kids to do

again, if you re a couple that s actually pretty nice, but keep that in mind if you have kids with you or

the rooftop pool and bar was great

it s located in a phenomenal place, it has a different but stylish design, the art and pet friendly vibe as

lovely staff, great roof top pool and breakfast

wonderful property!!! everything was fantastic from breakfast to the rooms to the gym.

i was told the room that was reserved did not have a kitchen and so he attempted give me a room handicap

the upstairs bar and restaurant was very good and convenient

the pool was amazing and view

wonderful property!!! everything was fantastic from breakfast to the rooms to the gym.

it would be great to get alcohol beverages sent to room with room service.

staff, the cleanliness, they said they had shuttle service to the cruise dock but they do not, bed bugs or some

was 2 minutes from the hotel to grab the shuttle to the airport and the driver was rude to my sisters about

very comfortable bed, very clean room. adequate gym and pool.

and helpful cannot fault them, the location is in an area near the airport, the hotel has a shuttle service