Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also appreciated parking space and option to walk the fields (we didn't have
- exceptional host who s attention to detail is second to non - very clean with an excellent breakfast - peace
everything, from the warm welcome to the delicious breakfast
selection of fruit & cereals & beautiful cooked breakfast
superb host, great breakfast and very quiet.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wake-up call never happened, there was no separation between lounge and dining room meaning that kids amped up
with a balcony overlooking the golf course
overlooking golf course
stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels
room service was also good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
excellent breakfast.
the breakfast was absolutely outstanding. fabulous.
breakfast was good but my husband was alittle dissatisfied as he asked for a runny egg and it came
wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe
think the bar could have stayed open a bit later, to stop serving at 11 o'clock on a saturday seemed too bit
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
activities staff really good with kids
there could have been more park facilities for the kids.
golf is great, staff are very friendly, good value for money, great room for kids to play various games and
grounds, the hotel was lovely and kids loved the pool
park for kids was great, good restaurant, pool was good, good variation for breakfast, friendly staff
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff were excellent with my 2 boys which is great when you re travelling on your own with kids, they really
lots of kids running and screaming
the kids loved having their own tv
room service and both had shepherd's pie which came with fresh greens and was delicious
had no success securing wifi.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great because we had space for my husband and i with our two kids (14 & 9) and it was perfect for our dogs
shower stall/bathroom was tiny and but it s an older hotel and the fact that our kids had their own space made
the separate bedroom in the family room, kids loved having their own room and tv
was great to have a family room with a separate bedroom for the kids.
convenient location, cheap, breakfast offered, apattment facilities for young kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming for kids after 4 we had booked a room with a view but there wasn t one
really nice place to swich off. not too many kids around. maximum helpfull staff.
were top class, we really enjoyed our time there, added bonus there were specific swim times for kids
kids found a sexual condom in the room which was on a proper lead for my kids
the room itself was so small as well, the cot bad for kids that we requested was so dirty
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
of the room was kids sweets under the bed dust all over the worktops and chair neighbours were very noisy didn
very busy with kids running around in reception (not hotels fault), very noisy and busy on arrival and queued
sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn t sleep well
i told the acting manager who told me it was meant for kids
close location and nice breakfast. kids area was nice too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids pool time really restricted, which i understand but over breakfast
in family time which is excellent as one can enjoy a swim whilst one s partner supervises the kids & swap
pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving
not clear about the swimming pool times for kids they should tell you at the reception if they see you have kids
kids times at the pool were quite limited and overlapped with breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
their kids were playing in the lobby/reception area making a nuisance of themselves
our children (older kids) had a twin room that was huge compared to ours
was a fight outside in the car park between youths who had been drinking - seemed to be a lot of kids around
i only wish the kids in the pool time was slightly more accommodating.
our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
big comfy beds and nice pub garden for kids to let off steam
restaurant was quite busy when we arrived during on saturday afternoon, but there was ample parking and we were
parking was easy and wifi provision very good
restaurant and bar excellent and the breakfast option 1 proved to be too much for us
terrace bar in the sunshine overlooking the river severn was a pleasure
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went with 2 kids and husband
no air condition the spa can use for 4-6 pm for kids other time can not use
we haven't had a day and night away from the kids in 3 years and this was the only time for another long stretch
the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10
our room had no signal, it s a family friendly hotel but it didn t really feel that way, no kids menu in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beautiful park across the road stocked with lots of flower displays with a cute play area for the kids
breakfast concept usually don't work for us as kids only nibble this early so the price usually is money wasted
the breakfast was excellent and so was the evening meal
spacious and comfortable room. very clean. great breakfast.
wifi did not work. breakfast coffee was barely adequate
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bed was so uncomfortable me and the kids just couldn't sleep on them and there was no air in the rooms
food at the restaurant was delicious, chicken nuggets with sesame seeds from kids menu an absolute hit
they were very kind to all our 4 kids and us
heavy traffic (lorries) on main road all night window in bedroom, bathroom not good with young kids as they
didn't eat until an hour later for one kids meal and two adult meals
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
helpful bar manager and efficient owner via telephone
failed to find the wifi details, i should have asked, not a problem as i used the wifi on the train home
location and cleanliness of the facilities. the bar in particular downstairs was great.
the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very
murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
however, we realise a bath with a shower is great for families with kids
and a young man from the waiters and bar persons needs to be recognised for his customer service
non existent wifi, a bath rather than a shower
breakfast was perfect and parking was plentyful
wifi was only available downstairs - this should be improved and extended to the rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room was so spacious, plenty of comfy beds even the kids had a bed each
sofa bed was crippling for the kids so uncomfortable (tried it myself).
me and they made it so special for me with a balloon banner and card plus a selection box for the kids amazing
wee hotel all the staff were exceptionally friendly and helpful and went out there way to help kids ate free
the kids were so excited to see chocolate tea cakes and biscuits left for them in the room and the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bed was super uncomfortable- it was some sort of single truckle bed (like my kids used to use for sleeping
nothing to fault other than poor wifi.
they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around
also no lead on phone so couldn t use phone to order room service
lovely breakfast. we liked the complimentary sherry on arrival.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bar and service staff were great and the roast pork bun was so filling
the bar downstairs has a lovely atmosphere and staff all very friendly
bar downstairs was handy and was quiet
to acces wifi you need a facebook account.
wifi a disaster all weekend
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
said the top floor was unbearably hot didn t sleep a wink -no manager in all weekend just kids - they
kids were playing with the bread and cereals
no room service and no way of contacting reception - had to ring the outside number on my mobile phone
we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper
wifi didn t work in room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
is the 2nd time iv stayed at this property with my kids
vicinity of the hotel closed at reasonable time (11pm) and there was no further disturbance - the kids had no
accommodating staff helpful and easy going as i had my three kids and their partners staying over
excellent location in centre, free parking, comfortable bed, cleaned well, really nice breakfast, wifi worked
no wifi reception in bedroom. the breakfast hours from 7.30 to 9.00 are a bit early for me.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
use of the swimming pool witch the kids
the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff
was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with
room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids
electric heaters which isn t ideal with kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we also had some really loud people above us that had their kids running round the room at 10pm till about 1
beds comfy. kids go free meals were a bonus
families with noisy devices and screaming kids everywhere
nice relaxing area with tv and kids toys/books
fairly good breakfast
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room service option
i gym was clean and had good equipment
checked the website to see if there was a gym
hamper, no restaurant because of covid, there was no bar open or gym, for the same reason but everything was
the gym was poor
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
secret green was amazing, staff was friendly with kids
breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too
30 am with kids partying on the landing
the noise might be a problem if you have kids who go to bed a bit earlier
top floor room had slanted ceiling so only ideal for short kids not adults
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
milk & water was in the fridge, cookies in a jar (which the kids demolished in record time
fab apartment huge! great facilities and perfect for kids. bonus having netflix
one of us could not simply pop downstairs on the evening to get us a drink at the bar after the kids were in
my kids said it was the best place they've stayed
room service came back as we were eating for payment
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no yoghurt, no granola or decaf coffee - very very over crowded breakfast area - staff arguing - kids had cereal
fantastic location, spacious rooms, lovely bathroom and very useful gym
happy with the gym facilities and helpful polite staff
did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't
no parking or discount at multi storey and small gym
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there s even a small door for the kids to enter the room
pet friendly rooms, great modern design, felt like a home away from home
there’s even a small door for the kids to enter the room
close proximity to town. separate bedrooms and kitchen area.
clean, comfortable and very well equipped with kitchen facilities and a fridge
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
all the information was given at check-in but after a 3hr drive and with two kids running wild, i didn t take
have toys for kids to play
ideal for kids and
spacious lots of bits for kids games and books for adults to read and chill pool and table football quite space
great facilities for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the meal at arkle is one to remember. a lovely night away from the kids!
i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i
spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,
hotel feels very special and elegant, enjoyed the stay and the free room service was
spa facilities and treatment was wonderful
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff, great choice of breakfast everything you need and more great choice for adults and kids
very friendly and helpful breakfast was fresh, tasty and the kids loved it too
the female receptionist who greeted us was very friendly and great with kids
also the tv options are totally limited especially for kids
parents room and kids room well located such that we were so close and had access to the kids room without
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room was comfortable and he enjoyed breakfast
of the best breakfast we have had recently
i was made very welcome,all bar staff very polite,and the mattress was perfect
that a wedding was taking place on the night we stayed, it does mean that some of the facilities, bar etc
in the area only down side is we couldn t get water for the room when we arrived back as the bar was closed
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids enjoyed the crossant
wouldn't say i didn't like it but i think maybe a little more options for kids at breakfast like pancakes or
great location, clean. nice bar area. great kids could use the pool
the beds were really comfy and the kids enjoyed ordering room service
location for a family to visit chester and the zoo, kids loved the pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had to wait to use the pool after 09.30 with kids
kids loved the swimming pool
location , friendly staff , had great pool for the kids during our stay
had lunch in the hotel's restaurant and have enjoyed our food, however meal ordered from the kids menu for lunch
away for my birthday with the kids paid less than 100 for the room breakfast was brilliant
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids' bed was on the floor.
to breakfast, (we didn't take the breakfast only because we had dinner booked for 12pm) the kids did and mine
lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager,
than better pillows and better wifi connectivity, there is little you can do fault
staff and we were allowed an early check in
Booking Options
Kid Friendly, Avaialable Crib
didn't feel the hotel was great for kids/family
fashioned but modern everything was - it was very family friendly and had a lot of space for the kids
i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped
also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete
my kids even commented on how dirty is was
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
only downside was noisy neigh ours kids running up and down the hall way above our room
there was a kids park which kids enjoyed
a main meal with the children very nice however the set kids meal should have come with a drink,which was
the price of the breakfast, especially for the kids, was very good value and gave us a good start of the day
always a reliable stay here, comfy beds, kids extra beds made up and ready, clean and warm.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they had kids dvd's to watch which he enjoyed in the evenings
room was big and warm breakfast very good staff very good
comfortable and clean room and a delightful staff and morning breakfast.
breakfast was lovely
with beer garden and a good restaurants just a stone throw away - room with desk, fridge and good wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free
hungry horse pub, evening meals surrounded by kids and families
in room, shower was barely working and tv in kids room didn t work
too many young kids running around the bar area. in this current climate that's not acceptable.
lovely large ,clean and comfortable room, ample car parking and reasonably priced dining.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wasn't good, the hot water and bathroom radiator was too hot, please check these incase you have kids staying
food and outside bar area, ideal location
staff helpful room very comfortable, breakfast good
very helpful and friendly staff, nice bar area, lovely breakfast.
the lively bar was popular with non residents but no noise could be heard from the room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was very clean to high standard our room was a ground floor room easy to get bags with in with kids
great breakfast very quiet location handy for buses into the city big car park
nice drink in the bar before going out
early check in was a real bonus and meant our day in chester was a full one
free parking