convenient location to syracuse university, easy parking, comfortable furnishings.

parking is limited

parking on site and good wifi service

great addition with the bar and food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

brought our kids with us and needed a crib

hotel bar said online that it was open until midnight along with the hotel employee at checkin

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

was disappointed that all room service food (including the only option for breakfast) is served in plastic

room service was excellent

no microwave or fridge, with kids it s hard

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers

if you have kids and want to sleep, this is not the place for you

and the rest of our stay was great i m assuming the sixth floors where they put all the college kids and that

the kids really enjoyed the science museum

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the reason i took my kids there was for the heated pool and that was a bust

the pool was great for the kids, location to our event was great

the view of the room was very bad and the pool needed to be cleaned.

the breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top

great front desk staff and breakfast.

no wifi provided paid was extremely slow and very annoying.

very very small pool

good value, spacious rooms, good enough breakfast, excellent central location.

kids were transported by decor and comfy beds

slow, only 1 staff member and lots of college kids checking in together

facilities were nice. live music was a nice touch. games were available for the kids.

didn t like the fact that we just allow kids to run up and down the hallway raising all hell late at night

has a small pool, which was perfect for my young kids

too many kids

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

there was a cleaning rag just laying on floor in doorway as we walked in and room with 2 loud kids was right

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because

kids above our room - dragging chair across floor late at night

breakfast was limited and we got there at 8am on a saturday with 2 kids

is no tub, not an issue for us but i could see that being a problem for people with kids

ud83eudd23 my kids enjoyed cold showers instead in our lovely bathroom (very cool shower doors btw

latch on top of door little kids can open right up and go out the door and u never know had to put a chair in

but when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking

for anyone who has young kids, having a dim light on in an unfamiliar room at night is a must

either people are walking, talking, kids crying, or dog barking

i wish they had a pool or game room for the kids

nothing much to do for the kids

no towels or wipes in fitness area 7

my kids and i were bitten by bed bugs.

we were there, which wouldn t have been great for the next guest as i was unable to keep my kids off the sheets

this as a quick stop for the kids to sleep the night

so we can watch something different than the kids

i wish they had juice boxes at least to give to the kids

kids especially like indoor swimming pool with hot tube

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying

my kids loved the hot chocolate so it became a nightly thing within our 4 night stay

very noisy, kids running up and down hallways until 3:00am.

kids liked the board games in the lobby

breakfast was excellent. my kids loved the pancake maker.

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

the lobby has coloring and games for kids

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over

kids running down the halls late at night after quiet hours.

glad there was a mcdonalds next door for my kids

more options on breakfast

very convenient for location. great value. good breakfast. beds comfortable.

breakfast bar was awesome! loved the waffles

breakfast had waffles which is always nice and staff was friendly

the kids liked the pool an i liked the spa

pool floor gets way to wet when lots of kids are in there

kids running around late at night, couldn't sleep

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

also with other kids playing knock and run all night

we had an issue with extreme noise of kids running around the halls but the front desk dealt with it in a timely

the outdoor pool area was amazing! loved lounging on the couches while the kids swam.

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

was exceptional, the pool and hot tub were clean and great for the kids and the breakfast was so delicious

breakfast could be better

breakfast and availability of coffee all day

clean and quiet good breakfast

was no pool, no gym the kitchen had a stove

the room was exceptionally clean and well-maintained, and i really appreciated the small kitchen it added

clean rooms, lovely breakfast, free coffee all day at reception, basketball court for the kids

liked that it had a sports center for both the big and little kids even though it was closed due to covid 19

my kids thoroughly enjoyed the indoor basketball gym.

there was stuff for my kids to do to keep them busy

noisy kids in hallway.

having resturant bar in building and swimming if kids wanted to go

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

was good until we wanted to give our kids a bath

my kids enjoyed the pool and the staff were very friendly. i also love the location

our room was right next to pool and 8am kids were in it screaming.

needed a few days away from the kids and this was just great

the kids loved it as well

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms

for the breakfast add more choices. add a blender to the kitchen.

the kitchen was functional

the pool and hot tub were nice for our kids.

liked the pool for the kids, room was clean and comfortable

we couldn t get in the pool because it was dirty, and they had a baseball team there and the kids were going

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

my kids loved the indoor pool

part of the reason we picked this hotel was for the pool for our kids

i had a few un happy kids

especially when we walked in to find 11 big kids swimming too and could barely get in

in the lobby kids running around screaming

their had to be 18 kids in it and 4 adults

the pool location was great!

staff was excellent breakfast was just perfect overall great stay

very clean,great breakfast

was clean and comfortable and the breakfast was very good

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

kids running up and down hallway yelling for parents who were outside partying

corridor was not a smoking area but as you walk thru you can smell someones

and clean, friendly staff, convenient to airport, free parking and wifi, right price for this

the breakfast was a little lacking in items

you guys need to do yourself a favor and ban smoking entirely

like kids pulling fire alarms all hrs

kids making noises

kids running and screaming

kids u supervised running around

kids running around screaming and knocking on doors

should have stepped in and told kids to go get there parents or asked them to leave

it however the sofa bed mattress was so springy it was unable to be used so we had to have our kids sleep on

during our stay, there were at least 25 kids jumping and running all over the pool and it was so crowded

lots of kids running around playing on the elevators but i was a kid once so i understand.

i really liked her personality as well as the other employee who came over to say hi to our kids

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

its not a place i would stay with kids again

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i

i just no think is fair the charge all amount when fire alarm turn on 8am and freak out kids

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it

boasts of swimming pool and kids play area

kristina was amazing and my kids absolutely adored her

for two adults two kids got one queen bed then she upgraded us to handicap with couch very full breakfast

nothing for kids, although my stay was very short so it did not matter much to us

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

floor above me must of had kids that loved jumping off the bed

second, the music from the bar next store is way too loud especially if you have kids

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

the only thing was the tv in the living room didn t work so the kids didn t have a tv to watch but it was

didn t let my kids sit on it

kids and i ate dinner in the car

the room was large and came with a little kitchenette.

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

the window didn t open and we had two little kids who finally fell asleep so we sucked it up

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

breakfest was good room was clean perfect for 2 adults 2 kids

pool

very unreliable wifi. breakfast area was very crowded on the weekends.

wifi password should be posted along with instructions how to navigate the tv menu

is a recently renovated and very nicely appointed one bedroom with sitting room and kitchen

this is a good alternative choice for when you want a kitchen and separate sitting area from bedroom

the kitchen was efficient and well equipped, the seating area and bedroom were very well cleaned and

unit was clean, the parking was spacious

little confusing to figure out parking and getting the room key from reception in a separate building

i especially like the underground parking

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the

, even kids didn t like it, does not feel private, need hooks for towels in bathroom or shelf for

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5

we come on kids winter break every year they love the pool , we like the free

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could