they have a 24 hrs restaurant in site which is a plus especially with kids and arriving late to the hotel

needed rooms at least in the same floor because we were traveling with kids, we got rooms in different floors

i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

i walked 15min to a laundry mat and washed my clothes

no fridge in the room. breakfast is so so. especially if your travel with kids.

also, i didn't see any booster seats for kids

we where able to book gym time alone and jacuzzi it was great

wifi speed need to upgrade

the breakfast was self service and it was really good

all was great even the gym facilities, it is a great hotel close to the aiport for a short stay.

have a shuttle service from and to the airport which was really helpful considering we had a late-night

expensive than airport hotels, but still was high quality and only a 10 minute ride (on a free shuttle) to

bonus the hotel is pet friendly

clean, spacious rooms, comfy bed, 24/7 room service, shuttle bus service, great value for money

took out the coach that was there before, it would have help us since i have 3 young kids and one of them had

perfectly located inside the airport, arriving late at cdmx with kids it was perfect to spend the night for our

bartender dismissive as rude

was there before and they had a swimming pool and spa with massages

not tell me for sometime that i would have to wait a long time for check in as they only have 10 pet rooms

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

breakfast is quite varied

area close to the airport, parking.

frontdesk employees and security personal very friendly nice and helpful breakfast excellent

the breakfast was freshly made everyday with typical items

easy shuttle service to airport

the receptionist forgot to give me the wifi password for my room

i faced a problem with the room service but it was quickly solved.

gym. free airport transfer. happy to hold baggage.

room service and attention to client

everyday and staff would have an attitude if you got up to get ask for more stuff seeing that we kids you would

it was so hard as i was with my family i needed water for my kids as well but at last i had to go out and buy

free airport shuttle

the room service was really nice and the food was really good as well

i had a very early morning flight and was able to have some breakfast before i left

have 3 kids under 8 and they loved playing in the pool

indoor pool was a big plus for the kids

arrive around 9:30pm and i wished the pool was open late, my kids were only able to be in the pool for 20 minutes

the soundproofing of rooms. next to my room was a family with noisy kids, not goods for rest.

enjoyed our stay, my kids loved having the indoor pool

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

parking was free but it didn t feel secure with people walking around

4/ good breakfast

heard a lot of good things about this place but the night i checked in i tried to order food from room service

breakfast is free and very good, full hot meal with big selection

i couldn t put the amount of people that were going which was a total of 3 adults and 2 kids because when i

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

that was incredibly convenient as i was there just to sleep with my kids and all that luggage

i was charged extr for my 2 kids nd extras for ridiculos stuff

not relaxing at all with the kids , and even for a couple , to ear sound around all night long is pistoff

breakfast for kids is not included, just for adults, which does not make sense

great location and had a nice quiet, clean room. kids enjoyed the pool!

mexican restaurant excellent food and attention, mostly for kids, everybody enjoyed it

and more if we where with 3 small kids

good for kids to play on but useless for swimmers

outside the airport means there s more space and they have an outside garden and pool where kids can play -

breakfast was extremely expensive, our kids (8 and 6) were charged adult prices albeit we spoke spanish (might

close to airport. kids used pool which was pretty clean

was just okay and not really worth it for the price but couldn't walk anywhere nearby easily with kids

wanted to charge the breakfast from my kids even if i had included in my booking, the food was very bad specially

on entry, spraying chemicals on your bags as you walk in, pointing temp gun at you and your kids heads

decoration and simple place, it was all good but it would be better if they had a kids playground

therefore, it was stressful to wait in the lobby area with our small kids and lots of people hanging around

was understanding and getting my breakfast ready to go at 3:00 am in the morning for me n my kids befor my flight

nice bar by

the portion was insufficient for an adult, seemed from the kids menu

in the morning the room service refused giving us the breakfast for kids we did get only two meals

quiet until the neighbours yelled at their kids

kids running around screaming and laughing past midnight

affordable laundry service

please double check when ordering hot chocolate for the kids some waitress would charge when others said it

so in reality the tv showed only spanish cable channels and not of much use to keep the kids busy

cleanliness, staff was super nice and helpful, free parking, free breakfast.

wifi is not reliable

breakfast coffee could be better

also you can hear everything that happens in the hallway (families walking, the kids talking), and the window

kids are screaming, staff is noisy, plain awful in the early hours

i stayed with my 3 kids and we enjoyed our stay

can get pretty noisy depending of your neighborhoods and their kids

there is also parking underneath the building

i wouldn't choose this hotel if you were traveling with a big group, older folks, or kids, because the area is

breakfast was good

wifi wasn t always working.

hotel excellent staff amazing breakfast and wonderful restaurant

expensive laundry ud83euddfa

wifi

i used the restaurant several times for breakfast

wifi was excellent

no dinner, no room service and no breakfast

check out the diner la corte half a block away, fabulous breakfast option

a huge deal, but the pull out sofa is really only ok for small kids

fridge wasnt cold enough to store fresh milk for the kids

has a nice samsung smart tv, but can t connect to the wifi

location. structure. facilities (laundry!). service

, professional, helpful staff, good breakfast

building and lobby and room, we were travelling with little kids so the closed-door common room down the bottom

last day a family stayed next door and ws so loud kids running

large room and appreciated the space with games that our kids

how many street were close that day, it was hard for us having to walked with the luggage, three kids and 85

great location, great staff, great calm big room, great gym, great terrace with beautiful view

also, a fantastic rooftop with pool

swimming pool area was great as was the location

loved the restaurant and pool on the roof

the pool area is very small, with most of the roof dominated by a restaurant used predominantly by

during the last night, we had dinner at the rooftop bar restaurant, good food and amazing

lot of kids hanging outside of the hotel (40 of them) everyday blocking the driveway and entrance to where

the breakfast is also really good, will miss their chilaquiles

best location, we had room service it was super fast, reasonable price and good

facilities were good (bar and gym etc)

one is hard, the only thing i could criticize is the wifi, like in almost every hotel ,(sadly), the wifi is

wonderful bar restaurant in terrace overlooking the zocalo

breakfast was only eggs, breads, american coffee and juice

room service is inexpensive

were a bit disappointed that the restaurant was only a buffet during breakfast, and cost $20 per person

the elevator and bar server gentlemen were amazing

the stuff was extremely accommodating to all of our needs as a family with 2 small kids

the breakfast that is included was very good and plentiful (our kids loved the hot chocolate

the rooms our kids had did not

my kids enjoyed the snack bar downstairs which had pastries and sandwiches also included in room price

would have loved a pool for the kids

the kids enjoyed the complimentary snacks (cookies, muffins, chips, and guayabas this time of year) and

had a big group of 8 people (2 adults and 6 kids)

beautiful terrace with a view, nice coffee the whole day, fruits and biscuits as a gift, kids

catedral was a great place to stay with kids on a family trip to mexico city

my room was next to the kitchen

double bed room was not available for our two kids

breakfast was not so enjoyable as 1 day there is waffles and the next day the waffle maker is not

very welcoming staff and facility. exceptionally clean. excellent breakfast and bar services.

there was also a nice free breakfast included in the cost of the room

friday and saturday nights the dance bar next door went until 5 am, and the boom of the base was non-stop

the diner by the lobby was also fun for the kids

when you travel with kids is always good to have a washer and a dryer available

wifi did not work frequently

the diner by the lobby was also fun for the kids

lovely roof terrace - pool and restaurant / bar

wifi problems

i think the wifi can be boosted and some upgrades made to the flooring/skirting.

room was clean , had a good working shower and the free parking was convenient

massive bed, great bathroom, fantastic wifi, exceptional value for money.

wifi is in the loby only

even after declaring on their website that they are a luxury full service hotel, they say no wifi and no

until 7 pm when i had to leave for the airport again, i was given a bigger room, a delicious breakfast and got

the airport again, i was given a bigger room, a delicious breakfast and got to stay around the pool all day

room service was trash

roof terrace with pool; courtyard restaurant downstairs which was always nice and busy