spanish amazing ceramic art work decorating the hotel comfortable room good wifi staff friendly very well located

it was a shame that the bar and restaurant were closed.

no british tv, bar shut early evening.

wifi restaurant not open, no bar , no english tv , did all to do in hotel , little english speaking

nothing really. it was as advertised. i highly recommend it. oh the wifi code did not work.

wifi connection was not very good also parking the car was difficult at busy times in the

wifi connection wasnt good

wifi

no wifi

wifi

had to go by foot out of the hotel to find a pizza place to have something to give to my kids to eat

so the girl had to move us to another table close to the pool/kids area

bigger menu for lunch with more choice or tapas would be good & kids menu would help

the wifi was slow and sometimes there was now connection.

struck lucky with the weather, pool and bar/ outside area very good and so quiet thoroughly recommend for

lots of kids in the pool

there is a shallow kids pool with water sprays and a slide, and a larger pool with small waterfall

yes, the walls might be soundproofed but the windows are not and being directly opposite the kids club which

i would really recommend it to travel with kids

the staff for the kids club were nice and friendly but we found some staff rude at times and their english isn

easy parking right outside the hotel

only down fall was we didn't get to use the pool but that wasn't staff's fault it was due to the season we

free parking

good room size and strong wifi. handy fridge.

easy, free street parking just outside the hotel

we were woken up by noise from kids and one night from very loud love making noises next door

there was a venue going on when we stayed there and noise and kids screaming from function rooms travel

in front of the hotel you can find free parking

standing at a a bar waiting to be served and no one turned up

the wifi was not stable, signal went constantly down

we were 4 so my husband and i with our 2 kids

room next to the lift was very noisy, people walking past talking loudly all night and kids running down the

we were unlucky with noisy neighbors and it made for a somewhat awkward time with our kids

- good thing no mosquitoes i have mentioned it was a honeymoon but no welcome packages no rose petals or something

a lot of extra services were offered such as spa and beauty treatments

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

gave additional information bar and `restaurant staff excellent

great location near the port and old town. great fitness room. great breakfast.

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

lovely staff (who helpfully facilitated tennis viewing on bar tv)

little things to improve - paper towels / tea towel in the kitchen to dry glasses.

comfortable bed, fantastic shower, the great sky bar area, the wonderful staff, the tasty breakfast basically

everything works as it should, only the breakfast is questionable

free breakfast vouchers for a nearby cafe; valuable free parking (with ev charge point) in a secure, covered

they even did our laundry for free without us asking for it

from a refurbishing - water leak from the ceiling in the bathroom - two parks nearby where kids meet up, which

if you travel with your pet you will have to pay 25 when you get to the hotel, booking says fees might be

great hotel for work stop overs, friendly and welcoming staff. 24 hour bar great idea!

unwelcoming bar and dining facilities.

if you travel with pets they can provide you with a pet bed

there was a legos convention apparently and these were kids on caffeine that kept me up all night

kids slamming doors and running up corridors at mid-night, reception did nothing

we went with our kids and the room was big enough for us

everything.good breakfast,strong wifi,comfortable parking ,great location

comfortable room; 5 minute to historic cartagena; had a gym;

the kids club is pretty much a mini play area and kid's pool for under 5s

best rooms are next to kids playground

the golf pro jose has the patience of a saint and if you have kids they have an excellent juniors facility or

it's time to leave the pool at 8pm they very rude and poor chemicals in pool even with little kids in there

there is a small park for kids to play

lack of knowledge of booking no english spoken no bar facilities

lovely pool and marvelous games room and surrounding grounds

location and pool and the owner

the bar food was excellent

got own pool, although i didn't swim coz it was a bit cold

pool was out of order full of frogs no problem we didn't want use it.

a shame the swimming pool and restaurant werent open but for my short stay it wasnt a problem

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

okay room, ac worked, wifi worked after i asked for

lots of parking and they allowed our dog

we did not eat there but the bar was nice to have a drink

the wifi didn't work in our room but we had good signal so just used our phone as a hotspot.

wrong room given to us then made to upgrade, no life guard and lots of kids

lovely pool and bedrooms. top quality staff in kids club

nice area and swimming pool, kids club

my kids enjoyed the pool thoroughly and i wish we could spend more time in it

we couldn't let our kids (5 and 8) swim alone - one of us parents was always in with them - though there is a

lovely staff and kids loved the hot cookies

nothing to do for kids

breakfast was cold and choice was limited. kids loved the waffles and muffins.

room service for this was late and cold on arrival

parking was hassle in the unground car park

i wouldnt bother taking kids there as the day time entertainment was only catered for the spanish, we could of

animation, kids club and kids disco good

english the food wasn't very hot neither at breakfast or dinner and the food choice was limited ud83eudd14 more

plus the gym

was clean and comfortable and the pool was nice as well

noise-noise-noise kids running amok

location with its own access to the beach sea view room was breathtaking pool was lovely and kids entertainers

couldn't really fault the buffet breakfast or dinner on half board basis for variety - although we did eat

pools clean and staffed by a lovely lady daily , towels available for pool area outside bar /games area clean

linens and room cleaned daily,great massage in a beautiful setting and very reasonable priced , gym facilities

really, weather amazing so outdoor kitchen and barbie well used, situation breathtaking and heating more than

property with parking

the outside space and kitchen is wonderful

property was nice and private, with secure parking close by

the property is clean, comfortable, and has a great garden area for parking and grilling

the rooms are decent and comfortable. the location is great. and the gym is small but fine.

sauna and steam room in the gym area but did not seem in use.

hospitality, flexibility . late check out free ( murcia marathon)

advertised spa but it was sauna/steam room for extra 15

nice room, comfy bed. good location in the city. decent little gym

is no carpet in hallways to absorb noise so a lot of noise echoes through (loud conversations, kids

car park very narrow and tricky to navigate - ok for one night but would want to stay longer with kids

however they were adamant that as the kids were both under 18 they each had to be in with a parent

the rooftop pool and bar are great and the hotel has parking

the staff in the breakfast room, reception and bar area were brilliant, really helpful and friendly

the noise down which to be fair most of them did , the saturday night was a wedding and we had a kids bouncy

wifi could have been better

no pool, but a nice gym

facilities for breakfast outside if you have a pet

friendly staff, prices per room, room service excellent and affordable prices and restaurant with the

times; colors of furniture and walls like in a prison (strange green); noise outside the window - bar open until

wifi reception is good and the bed was very comfortable

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

sushi on the menu for room service does not rock my boat

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

screaming kids in the room next door, bin men, street cleaners, church bells

wifi did not work at all and i needed it for work

wifi works fine. the rooms are clean and the staff is helpful.

unfortunatelly the wifi was weak.

only minor drawback is the wifi, which can be a bit sketchy, but it worked fine in the bedroom

cathedral, main squares, cafes and shops parking nearby pet friendly-dog bowls and bed for my dog staff friendly

we didn t use any of the facilities like the bar or restaurant but there are so many options so close already

so many bar and restaurant around from breakfast time till midnight

first room was above a bar and a bit noisy, reception were very responsive and helpful and moved us immediately

check-in staff didn't tell they have gym, coffee machine at e level, found it by myself during breakfast time

is a small bar area but no other lounge

value certainly, warm welcome, warm room, comfortable bed with good linen, hot water, nice bar - couldn t

good wifi

the location. the wifi the price daily bottles of water

nice room, clean, comfortable, good wifi

on streets at night on the weekend with a bunch of drunk kids

the gym was on the 5th floor which i liked as air conditioning and tvs in room

also, and whereas it was nice to have a complete series of dumbbells at the gym (4-6-8-10-12-14 kg), ending at

room bar prices ridiculously high. why bother at that price?

bar states it closes at 11 pm

the hotel pool was great not only for the kids to escape from the heat in murcia.

kids around the pool

that my over 16's kids breakfasts hadn't been included when booking two rooms

also there where under age kids in the pool with no parent control the pool attendant was not

that it got very noisy and boisterous with children running around, splashing and doing what kids do when they

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

nice breakfast, good gym and swimming pool. great for a short break.

great for a short break. nice breakfast, good gym and swimming pool.

spacious room, nice pool and gym

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

room was good, hotel facilities, bar and restaurant excellent

excellent location, wonderful staff and a very fairly priced bar and restaurant.

the breakfast is good as is the bar and snacks

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

the bar terrace was closed in the evening we stayed

rooms lovely, very nice staff, little kids play area at reception is great

it was a very comfortable stay with good wifi and parking underneath

bar service was excellent and prices were very reasonable for a city centre hotel

rooms lovely, very nice staff, little kids play area at reception is great

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner

choice of having an exterior park for kids ,other things would be great but i understand it changes the ethos

value for money, cheap and convenient parking (free options available as well), nice kids corner at the entrance

there was small zone with toys for kids in lobby

good breakfast

easy location for motorway access and pet friendly with good outside space for walking the dog

not comfortable for families with kids

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

also, affordable ironing and laundry services

swimming pool could be heated

also everytime you need to login to the wifi even if you have a room for 10 nights

for parking and pet but doesn t say in booking time staff doesn t training asking for 6 years old child to

parking was expensive, restaurant was not top quality, no bar for cocktails

very slow wifi

ac hot, no room service, poor cleaning

spa had an issue and we were unable to use

great bar & restaurant

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

free parking, good clean room, excellent staff

, with a first class restaurant, delicious food , from breakfast to evening meals, free secured parking

wifi was good

wifi was useless

pet friendly too which was why we picked it, we were not disappointed

free coffee!! free parking!! free wifi!! great big bed!!

the beds were not soft and had an irregular cushioning. also, the wifi was pretty slow

clean, comfortable beds, easy to park the car. good wifi.