they have a 24 hrs restaurant in site which is a plus especially with kids and arriving late to the hotel

needed rooms at least in the same floor because we were traveling with kids, we got rooms in different floors

i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

i walked 15min to a laundry mat and washed my clothes

perfectly located inside the airport, arriving late at cdmx with kids it was perfect to spend the night for our

took out the coach that was there before, it would have help us since i have 3 young kids and one of them had

another good perk would've been to have a gym and an ongoing coffee table for travellers coming in or out

good wifi

not tell me for sometime that i would have to wait a long time for check in as they only have 10 pet rooms

all was great even the gym facilities, it is a great hotel close to the aiport for a short stay.

no free wifi at the airport so that i could call an uber

bonus the hotel is pet friendly

i didn't like the fact the gym was closed and they don't have a pool.

very nice and great service from the driver, hotel feels very high end, super comfortable beds, wifi worked well

the breakfast was amazing, fresh fruit, hot food and delicious bread and yogurt, and the fresh juice

breakfast options are pretty limited

breakfast is quite varied

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

the breakfast was freshly made everyday with typical items

also, i didn't see any booster seats for kids

no fridge in the room. breakfast is so so. especially if your travel with kids.

the breakfast was self service and it was really good

the afternoon shuttle on wed july 1 at 2pm driver seemed unfriendly

clean, good breakfast, shuttle to the airport

therefore, it was stressful to wait in the lobby area with our small kids and lots of people hanging around

on entry, spraying chemicals on your bags as you walk in, pointing temp gun at you and your kids heads

decoration and simple place, it was all good but it would be better if they had a kids playground

was understanding and getting my breakfast ready to go at 3:00 am in the morning for me n my kids befor my flight

nice bar by

in the morning the room service refused giving us the breakfast for kids we did get only two meals

kids running around screaming and laughing past midnight

the portion was insufficient for an adult, seemed from the kids menu

quiet until the neighbours yelled at their kids

could not connect to wifi

good for kids to play on but useless for swimmers

kids (and i) loved watching airplanes landing and taking off, and it wasn't noisy to sleep at all

great location and had a nice quiet, clean room. kids enjoyed the pool!

walls are to thin because i can hear the snoring of the neighbor and when he call to his wife and kids

and expensive, and i had to go to the hotel by another way after midnight, tired, with kids and big bags

everyday and staff would have an attitude if you got up to get ask for more stuff seeing that we kids you would

it was so hard as i was with my family i needed water for my kids as well but at last i had to go out and buy

i had a very early morning flight and was able to have some breakfast before i left

wifi on the 4th floor is very spotty, louder on the top floor because of planes

clean place overall. great breakfast and great people working in the kitchen...

wanted to charge the breakfast from my kids even if i had included in my booking, the food was very bad specially

outside the airport means there s more space and they have an outside garden and pool where kids can play -

breakfast was extremely expensive, our kids (8 and 6) were charged adult prices albeit we spoke spanish (might

were delicious and sonia at the hotels restaurant was super attentive and sweet to us and the kids

the kids liked the pool and being in a courtyard the weather is not a problem, like wind

i couldn t put the amount of people that were going which was a total of 3 adults and 2 kids because when i

not relaxing at all with the kids , and even for a couple , to ear sound around all night long is pistoff

i was charged extr for my 2 kids nd extras for ridiculos stuff

that was incredibly convenient as i was there just to sleep with my kids and all that luggage

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

ordered room service

expensive laundry service.

room service 24 hours was key since i had an early flight

would prefer better equipped gym as they focus only on cardio machines (treadmill, stationary bikes

the receptionist forgot to give me the wifi password for my room

have 3 kids under 8 and they loved playing in the pool

indoor pool was a big plus for the kids

my kids love the indoor pool. food is great. excellent service and free shuttle to airport.

the soundproofing of rooms. next to my room was a family with noisy kids, not goods for rest.

the breakfast buffet was delicious with lots of options even for picky kids

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

very good food from 24 hour room service, attentive restaurant and bellmen service, free shuttle to airport

nobody guide us to the parking lot

the hotel was comfortable and exceeded our expectations, perfect breakfast

the wifi is awful! and room smelled from the exhaust fumes of sewer!

i used the laundry service which was ridiculously expensive

no wifi, smelled funny, ride staff, terrible overall experience

the wifi was ok out in the halls but there is no connection in the bedroom (if you want to use the wifi

only complain was when they opened the bar on friday

breakfast was simple, can be improved

only bad thing is how close is to a petrol station and the fact that the parking was closed and had to wait like

would like to have the breakfast ready by 6:00am

bad attention from the room service and bad quality about the bath towels (they were frayed)

probably the breakfast....

so in reality the tv showed only spanish cable channels and not of much use to keep the kids busy

please double check when ordering hot chocolate for the kids some waitress would charge when others said it

day, beds were comfortable, bathroom was spacy and comfortable, polite and professional staff, breakfast was

the wifi was spotty . not very good at all a real disappointment since everything else was great

my group noisy rooms, they charge you seventy us dollar for washing, simply want to to use their laundry

kids are screaming, staff is noisy, plain awful in the early hours

also you can hear everything that happens in the hallway (families walking, the kids talking), and the window

can get pretty noisy depending of your neighborhoods and their kids

i stayed with my 3 kids and we enjoyed our stay

was cheaper the room service breakfast than do it outside

very friendly staff, strong wifi connection, toiletries provided and very welcoming staff

no dinner, no room service and no breakfast

wifi was excellent

room service and cleaning are always an option

wifi

i wouldn't choose this hotel if you were traveling with a big group, older folks, or kids, because the area is

expensive laundry ud83euddfa

breakfast was delicious too and included in the rate

the internet wifi keeps dropping out

old building, friendly accommodating staff, gourmet breakfast, welcome cocktail, large room with view of the

a huge deal, but the pull out sofa is really only ok for small kids

fridge wasnt cold enough to store fresh milk for the kids

in terms of facilities (free use of the washing machines at the laundromat, small yet sufficient gym, all-day

, professional, helpful staff, good breakfast

wifi, stable and enough speed - washing machine and dryer available for free (you need to buy laundry detergent