didn't like the fact that a dining table replaced the comfortable chairs in the area where the fireplace is near

gym was not stocked with paper towels or spray that i could use to wipe down the equipment i used

whole place is a full retreat package, sauna, steam, hot pool, indoor pool, excellent food, massages, the

we enjoyed a drink by the pool so that was an added luxury

parking at night was too far from the main building........husband has difficulty walking.

the kids were hoping the pool was open, but we understand why it wasn t

young families there with kids to swim and hotel would not let them cancel

room was not very clean at all when my kids pulled back the covers to get into bed the sheets had huge yellow

rating was the pool and hot tub, the colour of the water was problematic, i wouldn't even let my kids in the

kids dragging chairs across tile floor

my stay, i did notice that there were kids running around the halls and throughout the hotel, which at times

we found the breakfast to have a good variety of options and great value for money

behavior of the children in the pool area.

couch not comfortable heated pool i found to be a little on the cool side

free parking

a family with kids, they enjoy the 5 types of cereals and the waffles with maple syrup

my kids were playing on the floor and they found tiny beads which indicate the room was not vacuumed

breakfast food selection was very good including decaf tea

the free breakfast was great. the staff were very friendly. great place to stay at

the covid situation, breakfast was fine

many activities for small kids but the pools are fantastic

the restaurant at night had great food but catered more to adults than kids. and i have 2kids.

lots of activities for the kids throughout the day

it was like talking to my kids

i had to insist on a kids menu option while dining at babo; it's available via room service but apparently not

but it should have a park for kids or any outdoor sitting area

clean room, games on tv my kids could play.

but it should have a park for kids or any outdoor sitting area

comfy beds and pillows, very clean, nice pool.

breakfast ok, would have liked more hot choices

close to restaurants and stuff for kids to do.

it also states in description there is a hot tub at the location when my kids asked the manager he said

motels are my first choice when staying with young kids.

the complimentary breakfast was delicious, with particularly tasty coffee and muffins

the breakfast was also excellent and the location was convenient

nothing bad, i mean kids where running as screaming in hallways but other then that was good.

were kids playing soccer outside our room and had to eventually call reception late evening to ask them

kids were disappointed but great for me as i didn't have to wash their hair lol

bar mason restaurant offers a small selection of food and they are expensive

there wasn t even a swimming pool, and the gym was closed

was screaming kids in the middle of night

room spacious, beds comfy breakfast good, loved the pool (especially the kids)

ran into a situation with 2 ppl having sex in the hot tub when i came down with my kids and i went in and told

kids like the swimming pool

the kids were quite loud running down the halls

also the waterslide was a huge hit with the kids

water slide was the highlight for the kids

kids loved the pool, and the breakfast was great.

kids liked the water slide and the rooms were fairly clean

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

my kids especially loved the breakfast and the pool

easy access to guelph. great pool and putt golf to entertain the kids. good and varied breakfast

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip

we enjoyed the breakfast and the kids loved the pool

one of the waiter was not friendly for kids

kids had fun in the pool

colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

kids running up and down the hallways

convenient stay for a family with 3 kids coming from outside the city for a week

it was family friendly. there was enough food for the kids etc. pool was great!

to covid i was anxious to take this trip with my kids, as my daughter is high risk

kids loved the

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

i had two kids a 2 year old and a 2 week old

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

hockey tournament. kids running the halls

they didn t have any water bottle to sell. my kids dodos t have water during the whole stay.

there a few times and the staff still remembers my kids and i makes it feel like a home away from

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

the breakfast was great kids love making there own breakfast

many kids running in the hallways late at night

pool flooring is very slippery, kids , 2 and 4 fell may times and luckily didn't get hurt, the bed was very

was having sex in the spa pool when we came in to swim with two little kids

many kids and no breakfast included

not like the kids running and yelling through the hotel like a play ground from the hockey team

i spoke to the kids and told them to stop

was a bit noisy in the morning with dogs barking and kids running in the hall

kids running loudly in the halls at 10pm

could hear kids above us dragging a chair but overall a nice place to stay

stayed while our kids were playing sports. great value for the money.

great with the kids, knowledgeable, kind and fun- a real pleasure and an asset to four points

no one did anything about the kids until i called

no wifi

parking lot is too small

there's also no room service, i wish i'd known that prior to booking

i had to call the facilities - kids could not sleep due to the fan/ac not working

the wifi was 19 out of 10 according to my kids

missing oven mitts and some basic kitchen items but had enough to get by.

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

location, property style, value, cleanliness, kitchen and bathroom were all fabulous!