Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
dinners and breakfast were delightful, and the service was personalized and attentive
included breakfast was not as great - you’d have to order a la carte options for additional cost
the booking hadn't been communicated to the spa staff so we sat waiting for 20 minutes in the lounge (the
the complimentary breakfast was fine but minimal given the cost of the room
by the pool for over an hour and no one offered me service, despite their website saying there was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool
the room had a private small garden with hot tub. breakfast was really great.
breakfast not until 8am and car locked in as no one to be found to leave earlier
they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price
pool very nice and heated so swim in early hours when i could not leave was the best thing about
lovely swimming pool and antigua is delightful
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
was a really nice place for a morning walk, morning coffee and it was a great place for the kids to enjoy
only complaint was the room next to ours there was a young family with kids that were pretty noisy
the pool was too cold. i didn t enjoy this on my family didn t like it.
pool towels provided
staff from the front desk to the person in charge of the parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
some people brought in kids to play and that was annoying that the staff did not ask them to monitor and leave
property has a lot of amenities for kids, lots of outdoor seating, breakfast included in our booking was plentiful
their attitude really was great, always trying to make us comfortable, very patients with little kids
the bars of the monkey bar in the kids area are loose and kids can fall
kids menu could do some improvement
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not
so i found it hard to understand why they put people with a very young and loud (we understand kids don t like
the gardens, the kids loved the pool, the area outside each room was lovely to sit in
they had a complementary breakfast as well & parking on site
we especially enjoyed relaxing by the pool after a sunny day
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my husband and kids said they had the best burger ever
the kids really loved exploring the grounds
good breakfast, although not included for kids in the reservation
somebody above were making love around 2 hours so we had to put tv on, we came with 2 little kids
we love the hotel, the style, decor, location and breakfast! the garden was huge and beautiful!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel is small and quaint but we could use the porta hotel pool just down the road, we didn t realise
the breakfast was fantastic
added bonus is being able to use the pool/grounds and gym at the hotel across the street
the adjacent porta hotel antigua is open for a beautiful and free buffet breakfast each day
) my daughter and i had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was my first time in guatemala and the breakfast had all of my cells excited
convenient location, lots of small areas to sit down and chat, great breakfast too
breakfast was not included
i loved the rooftop terrace bar and the wonderful seating area for meals
when i specifically selected pet-friendly hotels, and chose a pet-friendly hotel on bookins, they didn't know
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also missed breakfast because it started too late for
breakfast was good the location was excellent the staff welcoming and helpful
the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks
not enough breakfast choices
breakfast was included and very good every day we had it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
wifi worked 100% of the time
a few items on the breakfast menu (tamales/pupusas) where only available for an extra fee.
the place was really nice, breakfast was top notch.
delicious breakfast with plenty of options
the showers has no warm water and no free wifi :(
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
parking is 2 blocks away (plus they have free transfer)
no parking site.
wifi is spotty at times and if you walk at night, the area around the hotel is not very well-lit
wifi was spotty so watching tv at night was frustrating
it was also great to have wifi in our room and fresh drinking water each day (i appreciate that they provide
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the breakfast was amazing and included in our room rate
i did avoid the overpriced airport shuttle and spa services
the 'presidential' suite is no larger than a deluxe room and adjacent to the laundry room
we enjoyed the breakfast there, there was a variety of breakfasts to chose from
great breakfast, nice rooftop, and late check out. their cleaning lady was amazing!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
activities for the kids
when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and
the space was clean and they provided enough towels, lounging areas and inflatables for the kids
large kids playground
beautiful garden and play area for kids too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
however, we had 2 kids, 1 fully grown and one teenager to be
the wifi signal was weak.
the room was spacious & i found the wifi to be strong enough for streaming
wifi poor at times
the tipico breakfast was 10/10
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our kids enjoyed the jacuzzi with the perfect warm temperature
i wanted to relax but there were too many kids in the
the breakfast buffet is amazing
loved the beds, the showers, the gardens, and the breakfast buffet.
beautiful place, large and safe parking lot
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we
laundry service was the worst
limited facilities like no spa or pool, bathroom could have been a bit more spacious
wifi works in the room
wifi sucked
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
noisy, with people and kids partying late .
lots of noise with guests coming and going and kids playing outside the room in the early morning
staff was helpful to arrange for expedited laundry services after an outing to acatenango
very pleasant and helpful staff i did not know there was a kitchen.
also the availability of a kitchen to store / prepare food
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
excellent location, kitchen to share
lack of wifi in rooms, rooms are pretty run down.
great location. lovely staff. laundry was done very well.
we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried
there was a broken window that didn't open and one window that opened into the laundry room
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
also they charge 40q a lb for laundry which was literally outrageous
after the upgrade, wifi is not stable enough for videoconferencing
the cable and wifi were free and rather reliable
the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
speedy laundry service
facility had kitchen & terrace you could use and could use pool at sister property
they have laundry service
also the kitchen is fully equipped
i like that it s pet friendly
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the cause of the hotel funding school kids is amazing too and feels good for travelling
most importantly however is knowing that all money goes to their ngo supporting local kids to get an education
that helps education for the kids
life the who,e concept, helping schools, helping kids
the staff had kids at the schools and were well-informed about the impact the hotel was making
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
with 1-2 people it s okay, but add two kids and our room looked like chaos all the time
not provide much (no extra toilet paper, no tissue, no shower cap, no body wash and only one tiny bar of soap
wifi was temperamental, didn t always work. wish price was a bit less.
in each room day staff were nice & spoke english good location, a few blocks from the main park wifi was mostly
the breakfast was also outstanding
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
unable to shower after a long travel day caused significant discomfort, especially with young kids
the staff was outstanding and the breakfast was delicious
the breakfast has good varieties and was very tasty
outdoor rooftop bar seemed closed during my stay in the evenings
cleanliness, comfort, warm water in the shower, great (free) parking, excellent service 24 hours
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the
also, the parking spot provided is only in the cabin
this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the
for the price of the cabin i wish the hotel would have accommodated parking for you in the city.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
bit noisy, thin walls to be expected, but kids screaming at the pool and bar noise
the pool was clean and my kids enjoyed it very much
very nice volcano view and the garden was beautiful my kids enjoyed the pool
the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids
the kids were very comfortable
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
were a lot of people with kids
my only complaint is the weak wifi. bring a sim card if you need to work...
excellent laundry service (the best we had in 3 months in central america
it s close to a bar that has loud music until late - it can be uncomfortable for some people
is a very small thing but hotels often use too much smelly laundry soap or fabric softener
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
wifi. variable. dropped al 3 of my devices frequently.
even the wifi signal is low
the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it
wifi in my room
wifi worked quite well :)
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
very noisy kids running around screaming until after midnight
pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &
wifi signal in the last room at the end of the corridor (room 23 if i remember well)
free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good
great wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our return trip, the driver who supposed to drop us off to the guatemala city took his wife and kids with him
am with their noise a b day did nothing about screaming kids running around the courtyard did not like it when
the parking lot
very patchy wifi and very noisy outside the rooms in the evenings and mornings.
friendly staff, clean, excellent breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
with yogurt and fresh fruit and we were able to order pancakes at a small extra charge for our kids
and gave it to kids and dog
friendly hosts, safe parking inside the compound
wifi but it was the storm that stopped the wifi so it's not their fault
parking available
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking situation is a little difficult to coordinate each time you want to park or depart
breakfast was delicious
it would be nice to have a bar for residents
breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table
the room was huge, the breakfast was awesome and all the staff exelent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we can use also the kitchen for quick lunch
friendly staff, great location, great breakfast
the breakfast was home-cooked and well done
breakfast was great
as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also difficult to configure and then was slow once connected
no wifi connection in the room (not working in room 204)
centrally located had parking
reception (men who did not care carefully about our needs and questions, women being far better) wifi difficult
the beds, showers, ambiance, wifi and daily filtered water were great
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i can just recommend to everybody who visits antigua (especially for women or when travel with kids): don t
we could store our luggage and they could help us with our laundry very quick
convenient location, nice views, lovely staff, good wifi
got the last room and the wifi signal there was weak
laundry service was poor
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
our kids really liked the playing area and the garden
there was a crying baby from 7am to 9am on sunday and running a shouting kids all day
location, back garden and pet friendly
room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt
room far from wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bathtub was huge (high) making it very difficult to get in and out for older people or kids
my kids loved the pool
is not a very kids friendly hotel
it advertised rooms for adults with direct access to spa areas; there where screaming kids everywhere outside
they made me purchase a 2nd room for 2 of my kids because they were over the age of 12.