for lunch or drinks) was really slow

the spa pool seems to experience technical issues rendering out of service frequently.

wifi could have been faster.

no aircon on first night and no wifi for duration.

excellent location, friendly and helpful staff especially oumayma & lovely breakfast.

as for as i m concerned, the only thing that may be improved is the quality of wifi speed as sometimes the connection gets down

point wouldn t effect the outstanding services of the hotel, only the wifi at north room#4131 is weak

wifi in room

room service is perfect

friendly staff are just a great atmosphere all round even the entertainment of an evening for the kids and adults was

all was good. the outside pool bar might benefit from an overhaul and some daytime music

gym could have been better equipped it was very basic and when we went to use the indoor pool we

the hotel offers free shuttles to and from the city, so it's perfect i think the team at the pool bar is not as friendly as the team at reception

property was in very good condition very clean and the staff where amazing especially with kids

- very nice kids animation

shout out to yassine from the breakfast team who went the extra mile to make us feel at home

great staff very helpful - genuine kindness and smiles, from my guy who served the towels by the pool to the managment who printed out our boarding passes

construction projects at the pool and next restaurant were nuisances, but weren t a big deal

not too pushy and also nice surfing facilities with ahmed just in front of the hotel, great for kids to start learning how to surf

amazing breakfast too

design, the heated pool, the individual room units with very comfy beds, the staff, the breakfast and dinner, the wine list, parking - the list of features is endless

design, the heated pool, the individual room units with very comfy beds, the staff, the breakfast and dinner, the wine

even bacon for breakfast

nice gardens and pool area, helpful staff, clean rooms

breakfast and dinner