wifi was bad and we asked stuff to give us password to another line out of 3 others and we never

pool and jacuzzi are nice

the valet parking was fast and easy to use

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and

didn't like the way to access the parking lot

hotel is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

swimming pool is super small and super, super cold

wifi could've been better but was

been nice to have something in the kitchen like glases or plates

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the hotel is definitely a comfortable place for this, good wifi and air conditioning and fan

clean bed and kind staff good wifi and air conditioning close to zocalo

the wifi was fast and the hotel is well located, not far from the

wifi doesn't always work, cold shower, no facilities other than room and small lobby.

staff, clean rooms, good wifi reception and most importantly an air conditioning that works

wifi was good and fast

wifi is really bad, you cannot work.

breakfast was very good

the swimming pool is just enough family with kids up to 12 years

the breakfast was basic but good

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

wifi didn't work in the room and even when i asked about it it was never fixed, i almost slipped

very nice front desk staff. nice hotel. pool much smaller, very cold.

fixed, i almost slipped and fell really bad because the people were coming from the upstairs pool completely

no chairs on balcony pool is very small on 6th floor not a lot of dining options close bt

the pool is small but has a nice view

the wifi wasn t accesible from my room.

la red wifi

great location, helpful staff, decent, but not great wifi. reall good place for backpackers.

la red wifi era inestable

the staff is very nice, the wifi works well in every area

good value for money and wifi seemed to work well

room service everyday and fresh bottles of water

and for a reasonable extra charge, you can bring your pet, as we did

s pet friendly

advertisement: not working wifi , check in and check out times , the room doesn t look like on their website

good wifi

it has good working ac, tv, wifi and hot water.

wifi and aircon worked well. location was ok.

wifi does not reach the top floor

wifi did't reach the whole room

also very well attended secure parking lot was a bonus

breakfast included was great

also, it was the first ever hotel i saw in mexico which inspite of having breakfast included in the package,

had no view at all (only of some random houses) and the pool was very cold (impossible for the kids to swim in

pool

great location, nice size room, free parking, wifi.

unexpected indoor swimming pool

room look like disgusting no hot water parking sucks

with mold, and the room reeked of humidity, we got a horrible view of a unfinished constructed parking lot

wifi is not secure so use a vpn and firewall or don't connect

hot water good wifi on all floors quiet and quiet neighborhood outdoor terrace in back

wifi is unreliable.

the wifi was terrible and needs serious improvements

the wifi is marginal

the room was at the top of luxury and the room service affordable.

parking is not enough for all guests

excellent bar and nice view.

lobby bar ran out of red wine on new year's eve

the gym is available by timed reservation and very well sanitized between users

they also provide roku tv and wifi

parking the hotel offers is downsized in regard of the numbers of rooms the hotel has

was hard to lock the balcony doors, there was no wifi inside the room (very poor signal)

wifi is poor

wifi was slow most of the time.

nothing looked like a hotel, no signs, just houses and laundry hanging

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and

you had to pay extra for use of the pool or jacuzzi understandable but unfortunate

parking is great behind a gate maned by staff

off the a/c when you leave the room and if you leave any food or drink rots due to the heat, the pool was not

food was poor, pool was not great

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

good location near the beaches. parking available at the hotel

street was closed, before arriving i called reception for directions and parking, no a clear answer, so we did

a little bit old hotel, crowded pool

clean, great location, beautiful pool, and the staff was so friendly and helpful

the pet policy also felt excessive besides a 1000 peso cash deposit, they charge 400 pesos per night

a room with 2 beds), not ocean view from my window, the tv was not working, and i was giving a wifi password

wifi signal was really poor

location and newly renovated rooms, wifi worked fine and the room had a small fridge as

parking is not free and you do need to call ahead to verify how and where you can park

clean, lots of room, good wifi.secure parking

the wifi showed fast download and upload speeds on newer devices, my laptops that were a few years old

the property also has private parking which was nice as we were on a roadtrip from nyc

different than in previous one: the room is spacious, nicely furnished, with very well-equipped kitchen, which

no wifi code was provided

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with

this room

bathroom, parking , rooms, elevator

not much to dislike the fitness center is small but it'll get the job done

they had a very nice pool that was nice to swim in

poor wifi in my room. i often had to use my computer out in the hall or downstairs in the lobby.

simple clean rooms, with modern a/c, good wifi, and a tv

they allowed us for a couple hours late check out

great staff, nice room, close to the ocean and ample parking available.

they also have free parking for your car

the staff is still very friendly and helpful, wifi is great, room is spacious and beds are comfortable

window had a huge hole that was taped and the the entire glass was cracked, no trash cans and the pool was cold

stairs, no ramp; 2) no secured parking available; 3) mold in bathroom; 4) room was stuffy, lack of ventilation

they have parking on site which is good as we travel with our vehicle

much of parking spaces, fridge was dirty and smelled really bad had to ask staff to clean it

only 1 pool instead of 2

complicated, bed sheets dirty, bed very unconfortable (too soft, old and bended), wifi not accesible from the

the new pool was nice

the pool had a great

location , valet parking for the car

elevators not working tv with distortion cold water dirty curtains valet parking very rude

a lot of time for service in the pool

the pool site could improve, no towels or anyone in charge. same with the gym.

the pool was.not clean at all the doors were not secure all night keeps moving making noise

complimentary breakfast was a joke

pay the parking lot

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good

clean. nice pool area.

valet parking staff very good and friendly

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff

mini pool; the day we arrived was full of kids and no room to swim

the lawn around the swimming pool was poor.

a voucher open to charge beverages and food by the pool area, was told the voucher applied for room service and

no ac in the gym.

breakfast was great. the meal was very good but on the expensive side

one of the highlights was the included breakfast, it was fantastic, with a variety of options that were both

the restaurant was amazing - super tasty evening meal and breakfast (included) - staff were very friendly and

hour room service was very nice

fast and reliable wifi

beautifully furnished, clean, free onsite parking, close to airport

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the

its close to the airport and the shuttle picked us up late in the evening, took us back to the airport early

wifi did not work well and not good cell phone reception in the room.

size, lobby,parking

more time open the bar ud83cudf78

the valet parking wouldn t even say hello and had very little interaction with customers

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

left side swimming pool water a bit cold

pool has a section for toddlers and the rest is about 4

location was excellent, parking available

it would be nice if there was an intermediate seccion for smaller kids

never worked, our room wasn't cleaned, i was going to go out to the pool using the only door i knew existed, i