staff are very friendly and accommodating especially thomas and the kitchen staff always

way they arranged the sofa bed, blocked the kitchen

absolutely loved our room we had a small kitchenette, a smart tv and a bathtub

large bed and spa facilities

then the wifi didn't work, and no one responded to any messages on booking about it even after the front

all facilities are provided inside including a very good laundry system

the apartment for family of 4 was very spacious (two bedrooms, living room/kitchen, and bathroom/laundry)

facility is perfect, we had a lot of space for our family of 4, able to wash our laundry, and comfy beds

we had two bedrooms, kitchen/dining area, bathroom/laundry, separate toilet, large shoe closet

we did laundry every day, and the drying system had all the clothes dry by the morning

comfortable room with small kitchen

spacious room, considering this is japan, with laundry machine, small kitchenette, refrigerator in the room

also comes with at small kitchen to prepare smaller meals

- the wifi was slow - there was a bit of dust here and there but it's ok. - bed was stiff

stay ,clean ,the staff are nice and polite,the room is perfect with a japanese bath and a little kitchen

cool vibe - with fireplaces and heaters on the ground lounging area adults-only, which makes the lounging area

the public bath is good with hot and cold pools and dry sauna but no steam room

baths (though it was strange that men and women s baths had different offerings hot and cold pools and dry

daily welcome drink, a lounge with several massage chairs, balconies, air conditioning, a gym, laundry room,

the location and cause its only for adults, it was peaceful

kitchen had coffee and tea facilities but no ability to cook

) we are two adults, who needed separate rooms

there is a family mart nearby and a self service laundry shop next to it

they have this cool channel which showed you the laundry machines occupancy which i actually always had in the

to wait for laundry machine during rush hours, be prepared to wait there for a spot if needed

clean, excellent breakfast and staff, close to station easy to access.

laundry facilities in the hotel superb

hotel with spacious superior quadruple room

laundry was available but a bit expensive

wish they had better laundry facilities to cater guests staying for longer period

was well equipped and clean with a larger than expected sauna, and it is good to have the cold pool as well

laundry room with coin operators came in handy

wifi was extremely slow / unusable and the pictures were not the same as the room we booked

wifi was awful! couldn t use it at all throughout our stay. 20-minute walk from train station.

the room had washing facilities so we were able to wash and dry our laundry during the trip

our shoes, the washing machine is there with a rack to dry your laundry, and the toilet with kitchen that is

big bedroom with kitchen and washing machine

free coffee and laundry until night, have onsen also

unstable wifi connection

is very small for two adults, consisting a bed and a sink, barely enough space for a backpack

the free laundry service was a life saver

coffee and tea stations, free laundry machines and public bath/shared bathrooms were clean and nice to use

impressed with this hotel, adults only

rooms are clean and the big bath pool is also satisfying

location, facilities, free welcome drink, big and clean room, hot bath downstairs, free laundry

great wifi to work

there s also a great public bath on the first floor, and laundry and drying services are free of charge

sometimes the wifi is not able to connected.

wifi is great, location is great near shopping mall and main kyoto station

coin laundry in the reception area

good location, good service and clean but 2 coin laundry full all time.

they have coin laundry at the hotel

the hotel doesn't offer a 24-hour laundry service, 24-hour room dining service.

amazing service, stunning communal areas and well equipped gym, fantastic location.

we are a family of 5, with kids aged 15, 13, 8

gym is perfect with sufficient equipment to train cardio or muscles

the gym is good too