wifi does not work well

lovely quiet location, safe parking, nice breakfast

room was pleasant, parking was great, we were able to walk into town in minutes

and col d'aubisque if you want to drive or ride over them - with mountain views, private parking, a garden and

what we needed for location and facilities, super friendly staff and a very kind late check out (we were supporting

having a small kitchen with kettle, two rings and a microwave was a real bonus

don't know why, but laundry service there was quite expensive, just for machine wash and drying

we didn t order breakfast due to being jet lagged so hit up late and rain also stopped us of going

breakfast was very satisfactory and good.

you need to improve the breakfast with selection of cooked breakfasts.

wifi is excellent

no fridge in room and noise from the street below. hotel bar closed at 10pm.

t have a bar fridge

no fridge /mini bar in the room

they give us early check in

wifi is bad no signal in our room . air conditioned is not working.

parking space availability

we also came in a big group and they allowed us to stay in the bar until it was time for us to get to the

wifi not functioning properly. according to website photo completely different the room.

poor free wifi, minimal on offer for breakfast could be more variety

was no wifi for 5days which was really bad

wifi didn't work well. non climatisee...

the bar was very swank and was a great place to end the day

the bar facilities came back at night and no one at the bar to get a drink

nice quiet reception, helpful staff if you need anything. lovely bar area.

the benefit of a good restaurant bar and cafe if desired

duplex room with a bed for me and my wife and a stairs inside the room to the another room for my kids

bar took 30 min to open the bottle of wine as wine opener was missplaced - assuming there is only

wifi was not getting connected inside my room

wifi signal is weak

would have liked a small bar fridge in our room as we were carrying medication that needed to be kept cold

or little french speaking staff (bar and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

breakfast was good. the location was good and convenient.

the place was comfy and the breakfast was lovely

continental breakfast included

needs more selection for breakfast.

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

the only downside was the room did not have wifi

kids under 18 are not permitted to be there

room service was 3-4pm despite the request for earlier and for 2 days there was no service at all

i would say the gym & spa facilities are ultra basic

room service was not available

can hear noises from outside and from next door room, no laundry on site, toiletries cubby in the

windows were very dangerous for kids with no locks and easy for them to access its the only fault with this

wifi was not useable

the interior is more b&b standard however very clean and very good to stay with the family with kids

fully equiped kitchen

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

even with the baby cot, we had plenty of room to stay comfortable during our stay (2 adults and 2 kids in the

unfortunately, i had to clean out the table where i had breakfast with muy kids

weak wifi connection

location, very close to the restaurants, bars, shops and attractions

no bar food either

room was noisy and wifi was unavailable in the room

room service staff is very prompt

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs

for the night bar tender ,always pleasant with all the customers, thank you for giving me hot water every night

the bar hadn't got much of a selection

only one bar man on so it took a while to get served sometimes..

breakfast no water room service entering without permission more than 4 times i request please do not go to this

there are some minor things to consider such as as some dust, no toothbrush in toiletries, wifi passsword is

could be a barrier as only some staff could converse in english; told the housekeeping not to clean our rooms

wish they had a 24 hour room service or kitchen open for late dinner.

only wifi in the main reception. room a little cold but extra blanket provided.

wifi connection is really poor

no tea n coffee making facility and intermittent wifi

wifi is a bit slow. works but slow

wifi wasn't good at all

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when

there's a resident dog as well that you can pet

and pet friendly, great quiet location and good basic comfortable stay

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

antoine on the other hand was very good indicating activities for kids and of general interest

wifi was available only till 23h00 and even the tv channels were disabled after 23h00

the place is nice and calm. it's really good for the price. i found wifi only in downstair.

antoine on the other hand was very good indicating activities for kids and of general interest

we would appreciate faster wifi.

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

no television in the bedrooms and the wifi could be quite unreliable.

in my room, the wifi reception was very poor. in fact it didn't work.

wifi in the room

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause

no wifi in the room.

poor wifi and receptions not well for customers

wifi was terrible

wifi was intermittent and complex , could be simpler and better

wifi worked well

there was no heater and no wifi.

breakfast was super delicious

there could have been a little more for breakfast e.g. some ham and cheese.

breakfast is self service in the dining room which guests can use to store drinks and food and to

continental breakfast fresh bread delivered each morning

i booked it said parking and as i was travelling by motorcycle i was disappointed to see only on street parking

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles

there was no wifi signal available at our room 414

lourdes is a wonderful place and if you are staying there with your kids for a day or two, i would definitely

and i agree with another feedback that says a wee bar of soap would have been nice

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

the wifi was slow sometimes

there is not car parking there.

wifi will improve once new cables are installed

cold shower not working properly no restaurant or bar operating as advertised check out was 11am told to leave