good costumer service is close to shopping center and fast food pretty clean outdoor pool

the pool

the pool was closed. the surroundings are not the best.

the dirty pool.

pool and wonderful staff.

owner went out of his way to help me with laundry and also guided me to a good point to enjoy the lake

pet fee was $20, no hassle about breed or demeanor

one room had an excellent layout making it seem larger and more spacious than it was (624)

two large heated communal pools and jacuzzis, of varying depths, for families with children or adults

bars close early at 6pm. maybe there’s the restaurant bar but not sure.

the hotel's restaurant is superb, and the spa is quite enjoyable

in shower and brilliantly oversized freestanding tub accommodating more than one with room to spare

if you want spa services make sure you book in advance since they are very busy but i give this place a 10

my friend said her spa treatment was wonderful and i really enjoyed the thermal jacuzzi

pool was nice

we didn t use the heated pool, only the mineral water jacuzzi and it was great

great location, helpful staff, loved the spa treatment

easy check in process and the breakfast.

having the continental breakfast delivered in the morning was a delight

it was very clean with a well stocked kitchen

excellent continental breakfast

the breakfast of fresh baked croissants and fruit along with fruit juice that was delivered to our room

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

loved the breakfast

hotel staff was amazing, even let us have an early check in.

the breakfast was great and fresh. super close to everything. the staff was very friendly

good breakfast