location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

pensive/trendy) restaurants, bars and gym/yoga studios around

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

location in polanco - lots of

terrific breakfast, stylish room, great staff, convenient location

ok continental breakfast

breakfast somewhat disappointing, not bad but not special for a venue like this

no menus in hand, but we look forward to another visit to las alcobas when we can peruse the breakfast menu more easily

the only minor issue we encountered was with breakfast

warm, engaging service; lovely leisurely breakfast; proximity to manicured neighborhood park.

whether it was at breakfast, lunch, dinner or after hours the staff was very attentive and professional

breakfast was great, location was very good in the diplomatic area.

very good gym

breakfast was ok - not great but very pleasant

good breakfast choices

didn't like the hotel's breakfast but it didn't matter because i had my own kitchen and could prepare it for myself; the electric kitchen stove was ancient and took forever to

no gym is the only thing, but everything else is top notch

very large suite with very fast internet and well equipped kitchen

the breakfast was delicious, and there's a great variety of restaurants and museums nearby

attention was amazing, included breakfast was filling, i will be coming here again

very high quality breakfast, just was very limited in its options

despite having no restaurant on site, breakfast was simple, yet delicious

clean, functional gym

also a nice gym

i didn’t love breakfast, but i am a little difficult.

staff was incredibly helpful and attentive, and we loved that there was a nice honor bar downstairs for a drink at the end of the day (good quality beverages

the lobby area is cold and the breakfast/ bar not nice. breakfast choices can be better

one recommendation - i would love to see a wine or mezcal bar in the hotel

i did not know there was breakfast i liked the staff, cleanliness and is a great town to walk in

breakfast was very limited , not many options

comfortable room/bed, many food options right in hotel, staff was so helpful and friendly, spa was

the gym also needs a bit more variety of basic equipments, such as a few kettlebells and new yoga

no pool.

have loved for them to have a pool

great breakfast & good location.

the gym is in pretty bad shape!

if the can add some kitchen utensils and a fan as this spring season in mexico city has been very very hot

for a short stay, clean, two full rooms, good towels, small kitchen with good

fully equipped kitchen

gym needs to be renowated. the machine does not work

also there is no bar to hold on too

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

they were helpful with laundry service and providing recommendations on outside dining

bed comfort, shower, gym

breakfast is served on a terrace, where in the morning it gets cold

excellent breakfast, within walking distance to the embassy

gs, fruits, juice, coffee), for two days there was loud music

is a bar in the rooftop and they play music until 3 a

excellent service. clean rooms. excellent breakfast.

bed sound old, the floor the same, the bathroom had a 10 litlle tank, , the parking lot to

safe close to police station and restorante bares and transportation and has parking.

parking our car was also a challenge

we had all the facilities, hot water in the shower, parking lot, security, good location

its location is perfect and includes parking

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

little oasis in the middle of the road...location is great. swimming pool too.

nothing well breakfast price

breakfast is to spensive for kids

the hotel is super chic, the amenities were great (i used the gym, the pool, and the fifth floor executive lounge) (+)it is a beautiful hotel and beautiful design. very friendly staff. great pool and gym. (+) gym was perfect (+)location in a safe neighborhood, very friendly and attentive staff, clean and spacious rooms, gym and heated outdoor pool (37 degrees celsius), wonderful breakfast (+) the gym really has a good size and good equipment (+) the hotel architecture is beautiful, the rooms are very clean, swiiming pool warm and the gym is very nice and clean (+) there was a pool and a nice gym, as well as several restaurants in the hotel (+) the pool is heated and they have nice gym as well (+) beautiful gym looking out on to garden and pool, very superior food, with efficient and tasty room service (+) gym was amazing

room service was incredibly fast and well done

addition of an english instruction sheet would be great with info on where to find the gym and laundry (never did find

+ laundry was available, which was awesome, though i didn't get to take advantage of it because the

we also appreciate the laundry service available to all guests, which is extremely practical for longer stays

convenient location, fully equipped kitchen.

the lack of kitchen utensils

ich was pretty bad in the room)

the laundry service price was very reasonable and fast

a choice for breakfast, location is wonderful especially for families with kids

otherwise, you can always buy your own breakfast items and prepare it in your own kitchen

the hotel nearly lost my clothes when i sent them for laundry

the restaurant was not opened much but room service was great

in addition, they did not provide the continental breakfast as confirmed by the general manager because the reservation was booked through

out as it doesn't include breakfast and you'll have to take it elsewhere since the restaurant is not good

clean comfortable rooms and friendly staff with a good breakfast served.

breakfast and friendly staff!

nus : there is heating) - staff is nice and accommodating - there is a parking - it is extremely quiet - breakfast can be taken outdoors - it feels a bit like a travel in

rooms are ok

were lovely though and very helpful - except for the room service guy insisting on a tip

great staff and a great location. big plus was that it has free parking

we appreciated the space adn the ability to have our kids in a separate room

good location, huge room, friendly staff, delicious breakfast

there is a great little bar and restaurant, again with lovely staff

feel like the portions for breakfast were a little small but again, i had coffee, juice, fruits and main dish included and

excellent breakfast. very clean.

kitchenette was not what i expected, not really stocked

beds , shower, kitchen

got a room upgrade, so we had a kitchen & lots of room

room was comfy, been very good and it has a small kitchen with all you need to cook.

the kitchen, could be more equip

can get room service which is a bonus

on arrival with our booked room, and the staff was so good and try to figure it out - good wifi

we travelled as a family (two adults and two children

excellent service, prompt communication and very helpful with early check in

the included breakfast at the rooftop terrace is a treat — delicious food with sweeping views over cdmx to

it’s only for hotel guests, has service all day including the best breakfast and cocktails we had in the city

breakfast every day on the rooftop was so enjoyable

breakfast was very good

chilly in the mornings for the rooftop breakfast

variety at breakfast, we stayed 8 days so the same thing everyday wasn’t ideal

free breakfast was also included with the booking

a fairly small breakfast in the morning with a bit of fruit granola and yogurt a mexican cake coffee tea and

would have liked to have a pamphlet or guide saying with spa services, breakfast, rooftop info, etc

great design, lovely room, fantastic breakfast!

my room was clean and good, with frig, coffee maker, king-size bed, and free wifi

i had to ask about the wifi password

needed the wifi for my work and it didt't work at all

wifi.

wifi was weak occasionally but generally available

wifi is unusable

wifi was very slow and sometimes not usable

lady from the room service team was very kind

we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but i had to call back and remind them of my request and the food was delayed, the

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

location good, parking and really really cheap: 20 a night

staff were incredibly accommodating, the place was beautifully decorated and the breakfast was amazing

we loved thr use of the kitchen the personalised breakfast and fantastic roof terrace to have a night cap

friendly staff and good breakfast

weak wifi in the room.

beautifully decorated, very quiet, comfortable bed, great breakfast.

the provided an early check in which was actually good and location is great.