the kitchenette came in handy the location the value accept pets

had a small kitchen sink (though not a kitchen)

the kitchen area

has laundry room

i liked kitchen area in room

thought the pool and exercise facility could have been better

i guess if i had to complain about something, i wish they had a bigger pool

closeness to all the wonderful shopping, dining and bars

the pool was being maintained the second night and was empty and i have 4 kids

i'm sure it's due to covid, but the bar and restaurant area was not open

convenient location to lake. room to park boat. friendly staff

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

i loved that there was no pet fee.

had everything i need including laundry

had to wait for them from laundry i was told

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

friendly staff, clean, nice continental breakfast, plenty of parking.

breakfast was a little lacking. wish there had been an egg option.

great sized room with a nice little kitchen and livingroom area

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

easy check-in, great coffee in the lobby, nice breakfast room

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

the pool was frigid. the kids only stayed in for 10 minutes because it was, “too cold”!

about 10 unruly kids jumping and splashing about

gym was laid out in a bit of a complicated manner and, since it was busy, it was hard to do a

friendly staff and pool hours.

pool but really everything

oo and let's not forget that great hottub and pool would 100000000% stay

the breakfast was fresh, hot, and had a variety of options for hot and cold items

there is a pool, hot tub, guest laundry and workout room on the bottom floor

and my wife and i loved that there was a bar downstairs

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

we ate breakfast and two dinnes/drinks while there

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

staff from the front desk, to room service to maid service

the rooms, the restaurant, room service. the cost

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

room service was exceptional and the bathrooms are huge and nice.

the cafe breakfast was great and so was the bar and speakeasy

excellent location, amenities, room service and staff was very helpful!

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu