however, it was good looking, clean, had a fireplace

wifi was reliable

i didn't make use of the room's fireplace or the common area outdoors (chairs and fire pit), but i thought they

stayed in the suite and the fireplace was a nice added touch for the room.

whirlpool spa wasn't working.

ceiling light did not work in our room, there wasn't a laundry bag, and there was dirt stains on a duvet cover

pillows weren't comfortable. just waffles and cereal for breakfast.

the room was clean and the breakfast was very good. i also liked your hot tub and pool.

poor wifi. could get on but very slow. couldn't even check weather or mail

the kids had so much fun

the indoor water park they have firepits on the beach if they start to include breakfast, that would be

all wifi server names became unreliable in the late evening when i had scheduled a video conference

in a hard time because i had a support dog with me and the deluxe room i asked for that said was pet friendly

i had a hard time connecting to the wifi.

hot tub was barely luke warm, the wifi would connect but with no service, the a

location and pet friendly

the litter in the parking lot and beach was not picked up

short walk across the parking lot to the lake was nice and being able to see the mackinac bridge in the distance

no wifi

i liked how the parking lot and surrounding area had plenty of lights

friendly and knowledgeable staff; excellent parking;

no towels in the pool area, but when we asked for them, the staff got them right away!

no laundry facilities

dirty laundry carts sitting outside main lobby in hallway to pool

no check in staff. poor wifi. paid $300 for a days stay on labor day weekend.

located with onsite parking, decent hotel with all facilities

outdoor pool, indoor hot tub, and shares indoor pool with sister property right next door

the fact that the parking lot was not clear and salt from the snow and slush

spartan accommodations; bed was uncomfortable, tv was very old (crt), wifi was spotty at best

there is a pool

the pool was green and the crows nest spa never open

appreciate the fact that the website stated the price for the room included free access to the water park but

breakfast was wonderful

was nice to have a hot breakfast each morning

water park and pool for family relaxation

the water park , pool, hot tub were awesome

there was not enough wifi for everyone

did not offer breakfast.

great value hotel with the basics, a basic indoor water park for the kids, and pet friendly but clean

was no breakfast option at property

don t salt the parking lot

the facility was nice. game room, waterpark, laundry room, etc. location was great.

and had a lot of issues with the wifi

the parking is absolutely ridiculous (the lines need to be redone) the waterpark was extremely crowded

the water park for the kids was amazing!

the water park for the kids was amazing!

the water park for the kids was amazing!

the indoor heated pool wasn't very warm.

parking close to unit entrances. wi-fi reliable and clear.

notice their working on pool so their doing uogrades

parking while visiting mackinac island

nice pool.

the water park was cool

there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and

kids enjoyed the water park once, then it was closed down, but we weren t told why

wifi was not good at all

the pool was so warm we couldn't use it because it didn't feel good to us

exercise facilities weren't open due to covid but the pool and spa were

the hearty breakfast was in a large room that didn t get cramped up

parking wasn t the greatest!! breakfast wasn t the greatest!!

staff, very helpful and thorough cleaning staff, comfortable beds, great pool, nice

room was clean and comfortable. staff was courteous. hot breakfast was decent.

the pool and workout room were both clean and in great condition

kids running upstairs till nearly

the pool, the dark blinds, beds, breakfast

laundry and utility rooms were in use from early morning and staff were very noisy.

value for money, friendly/helpful staff, good breakfast, clean and quiet rooms, big parking area

the location was great. parking lot needs to be expanded.

but clean and convenient; location across the street from a park with great bridge views; nice shuttle to sheplers

great parking and friendly staff

i didn't use the pool but looked to be well maintained

wifi is rather slow and the breakfast only consists of a box with a muffin, a chocolate bar

room was really nice the staff was real friendly the pool was nice the kids loved it

was allergic to the laundry soap used and spent the night in urgent care

they offer breakfast, and there was no breakfast.

other people didn't clean up after their pets

we have a pet, the ground floor with access to parking was a high priority

parking lot was tight. not good for bigger vehicles.

the parking was horrible

location. horrible parking

stayed because they had contanial breakfast which was aweful

breakfast was good but the room was way to warm and a little small for the amount of guests staying

allowed for early check in bridge views were

parking is tight

the hotel was super clean as was the pool

the pool lovely

cute little pool area with hot tub in a separate building on property but right by rooms

free wifi and cable tv were added bonuses

was clean & well equipped, staff was polite, pool was very nice for the kids

and picked us up with a shuttle and brought us back on a shuttle, we didn t have to pay extra parking for our

kids loved the pool

pool could be a little warmer

room 118 is located right next to guest laundry and i imagine the dampness from the room has created a little

so enjoyed the music festival and staff who worked the food service and bar staff

kitchen area is quite adequate

room service was a little slow

had to use sink in mini kitchen for shaving etc

sink for bathroom/kitchen. lighting poor for shaving/ makeup.