the staff were very friendly, the room was wonderful! kids enjoyed pool and the beach!

a bit outdated, bags of hotel trash and dirty laundry in big bins outside entrance to the lobby

no restaurants, no cocktail lounge, front desk had no change for laundry.

oh, when we pulled up to the main entrance, there were large laundry bins overflowing with dirty laundry

no laundry facilities

close to casino

should not have people stay in the room next to hotel laundry

bins full of - i think dirty laundry the check in time was changed to 5:00 pm - i had asked or early check in - as i brought a small dog with me - and they were the only per friendly hotel open

was close to everything kids loved the water park included in your stay price right

there wasn't any breakfast but the host at the front desk gave us some nice coupons to make up for it for the

the was no breakfast as advertised on booking

kids friendly, very sanitary lots of information good recommendation around the city and staff are

the breakfast room, gym and other areas were closed so we didn't get to enjoy these amenities.

staff was super friendly, the hotel and grounds were very clean, water park was clean and fun

the water park and was a good place to stay our room was clean and nice

it doesn’t have breakfast

the online booking says it includes water park passes to emerald and we never got any at all either day

pool with hot tub available- good breakfast

access to water park at the crown inn was great

was nice to have a hot breakfast each morning

having an outdoor pool and an indoor water park was great for the kids

the spa in the room was what sold it. that and the location was perfect.

tiles falling off the spa tub

spa didn't work when we got there, cobwebs in all 4 corners, front door would get caught on the

there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and 17yo, perfect location to get to the bridge to get to upstate michigan and into

going to 3rd floor for breakfast in cold wind

mouse droppings on laundry

and wonderful to find a hotel whose pool/hottub was open late

location was good , staff was nice , room was available for early check in

like musty laundry that had been left wet

comfortable and quiet. handy to have laundry facilities as well. the breakfast was very good.

pool and hot tub was also very clean

the pool and the fitness center made the trip most enjoyable for my husband

kids were happy with waffles

we also used the laundry facilities

some cleaning in the hallways breakfast area way to small breakfast could use some

had a nice little complimentary breakfast

price was good and location the pool was a good size, carpets were dirty but that’s the only thing i found that way, and i

pool

breakfast was decent.

soap or dispenser in the laundry room, fridge was hidden in the closet (didn't see it till next

small room, outdated furniture, bad laundry gating, sink wasn’t working well

it was clean and the size of the swimming pool was amazing! the kids loved it!

i also liked that they had a pool and some games for the kids

the pool and spa were really nice and overall clean, me and fiance enjoyed them every day of our trip

the hotel was super clean as was the pool

the pool pool and spa exceeded our expectations

off-season so no pool. but it was quiet and relaxing

the pool lovely

didn’t bring swimsuit but the pool and hot tub was available

room was really nice the staff was real friendly the pool was nice the kids loved it

the kids could run back and forth between our rooms easily

kids loved the indoor pool

close to the bridge, spacious rooms, kids love the pool, comfortable beds, clean.

loved the breakfast, the staff was excellent, the children had a blast in the pool

the rooms were clean. breakfast was good.

breakfast was hot and fresh

i needed a late check out at the last minute and they were absolutely polite and understandable about it

good hotel with a nice pool

breakfast was good

the carpeting was very old and should have been replaced decades ago

pool area had a few things that had been broken by kids staying for a wrestling competition

very friendly, clean, and nice pool. pet friendly.

close to casino and shepards

great location with comfortable bed, pillows and fantastic spa tub.

a hot tub would be a nice addition to the pool area

the pool was pretty awesome, but we discovered that it fills up with kids really fast

the pool was pretty awesome, but we discovered that it fills up with kids really fast

on-site meal options were good, with a great breakfast buffet, a bar with simple offerings, and a nice restaurant for dinner

the pool closed at 9 no exceptions

were great, we enjoyed the food and service at the restaurant, spa in room worked very well

now have a marketplace that is open 24/7 and the pool and jacuzzi are also open for adults 24/7

the bar seamed to close earlier than expected and it was pretty busy.

bar closed at 10 pm and because it was sprinkling and guests didn't have much of a desire to go out

shuttle to casinoud83dudc4dud83cudffc

24 pool $10 casino package

great breakfast.

great scrambled eggs, laundry facilities, soft sheets and

we stayed the the 2 queen bed with the jacuzzi spa tub and the room was clean and very spacious

hotel staff allowed us a few extra minutes before closing the pool after arriving late in the

nice cozy place close to casino. owners are very friendly. early check in was nice

the people next to us, we could hear them filling up their spa tub and the jets

the spa tub in our room was filthy with a soap scum film all around it

the pool and hot tub were amazing

location, pool and hot tub are great.

whirlpool spa wasn't working.