we had requested an early check in due to a function that we were attending and we got a lovely email to say they would

20, well worth it

15pm, offered us early check in - for 20

reception staff were fantastic when we arrived letting us do an early check in

asked for early check in, no issues

helped me with an early check in so i could get out to meet others

large enjoyable fresh breakfast with lots of choices very friendly staff, huge bed ample free parking- will

choice was good, pre-ordering the night before was fine car parking excellent liked the attention to detail eg flags,

lots of parking spaces too which is another huge bonus

they also throw your bar of soap away every day and replace it with a new one, which is so unnecessary

before arrival we requested early check in and this was no problem for the management, and the whole experience was excellent

i do like a cooked breakfast when staying away so i missed this in the morning.

clean, huge bed, stylish furniture, lovely breakfast, powerful shower and good facilities

comfortable hotel room with a great continental breakfast

proper coffee nice continental breakfast

asked for early check in and they made sure that we could drop our bags off as we were attending a wedding

i had requested an early check in on booking and had been told they would try but they couldn’t guarantee it

restaurant and bar in a great location with a large beer garden, friendly staff, quick service

room was exceptional, included multi floor layout, own front room and spa bath.

there was a comfy couch and armchair and a fabulous spa bath with lovely toiletries

helpful for early check in and lift broke and we got stuck in there for about 20 minutes and had to climb out

i was at a wedding down the road so i requested an early check in which wasn’t an issue with the

the receptionist managed to let me have an early check in (just before heading to a wedding outside of town) which meant i could finish

they also allow early check in and check out which really helped for what we needed it for

booked early check in, only to be let down after a five hour drive

arranged an early check in for us

com and direct on dinning options for kids/vegan plus cot element but all sorted in the end

great value for money, lovely breakfast, great staff and amazing looking hotel

rooms stunning and comfortable bar staff lovely and friendly dog friendly

very cosy and romantic . fab breakfast very nice friendly staff

gave us an early check in! great location!

incorrect information given regarding early check in

excellent and friendly staff. nice clean rooms. the bar snack meals were expensive though.

breakfast wasn't the best, bacon was hard and there wasn't much selection

the staff were great lovley sat in the bar area and very clean

great and friendly service - early check in and very efficient

staff friendly. bar man & receptionist were great.

loved the service, the location, the cocktail bar and most of all the five course gourmet dinner

we feel the place has improved even further and set an even higher bar

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as we were too

staff were friendly and the early check in we requested was all sorted when we arrived.

early check in was a great help, nice quiet area

welcoming friendly staff who allowed us an early check in due to us attending an early afternoon wedding

very accommodating for my early check in as i had a wedding at a venue close by to attend

all the staff were accommodating for us with an early check in, a last minute booking and were really friendly throughout

location and met with a smile on arrival, very accommodating in getting us an early check in too as we were booked in somewhere to eat at 3pm

would have been nice to have been met when we arrived ,also there was a bar but it was only open a couple of nights a week ,plus a problem was that there was no toilet

the food was excellent and very tasty especially the breakfast and a large choice

value for money if the was just 2 adults clean and comfortable beds good choice of breakfast options

very friendly staff excellent breakfast good bar at night very cosy

chose the early check in time, and was warmly welcomed at 1pm

breakfast, early check in

the food was lovely in the restaurant and the kids enjoyed the free

instant check in, very comfortable family room, great restaurant and bar on site

nice new hotel. free wifi and parking. willows bar n grill is great too.

staff were really helpful facilitated an early check in due to me having to be at a wedding it was no

paid bed and breakfast , but breakfast was not possible due to kitchen refurbishment we are offered a refund but never materialised you need to update your

happy to keep the bar open a little extra longer if you ask nicely

accommodation great and at the end of the bar virtually

kitchen is a bit tired. shower in main bathroom small and needs refreshing.

the hotel was particualrly accommodating in organsing an early check in

breakfast was amazing

friendly staff, good breakfast, warm and clean

decor, the comfortable and well equipped room, the great food and drink for dinner, the delicious breakfast and the reasonable price, everything was perfect

everything was going well ,until mr yusuf? elbowed me out of the way at the bar with a

we have stayed in many hotels before and never been charged an early check in fee

we love the shireburn and most of the staff and helpful. early check in and support.

breakfast was really good too

i was disappointed not to be able to get wifi on either of the two days.

lovely clean room, really good price and the breakfast was delicious

early check in, self check in straightforward

early check in was accommodated and the room was lovely

fantastic breakfast

place was beautiful inside and out, lovely hosts, breakfast was great

breakfast superb, location sublime

fully equipped kitchen with everything you could possibly need

setting and surroundings very clean and tidy and there was no extra charge for early check in

surroundings , very friendly welcoming staff who let me get an early check in as i arrived earlier then expected

fine but we had a knock on door and a lady said i need the room emptying now because i have an early check in, she wasn't ready to listen and was very rude and

phone in the room for room

by current british hotel standards, the restaurant and bar prices were very reasonable

large comfy room, great cooked breakfast with vegan option and staff very kindly accommodated an early check in so we could get to a local wedding which was fantastic of them

we ate in the bar when we arrived, food was excellent, brought to us by very friendly staff, drinks were good

beautiful room, excellent food including breakfast & location.

wifi was intermittent and not very good at all

i never really got to grips with the wifi

all the way from essex and arrived earlier then expected, she went out of her way to arrange an early check in on both occasions

staff, food and excellent wifi.

room, staff, cleanliness, wifi

ample parking too

edge of towan centr,parking frees for customers,close to town centre,yet on outskirts so coumd avoid town cete traffic

great clean room , ready for an early check in with no extra charge. superb breakfast.

staff excellent clean good breakfast

location great for our stay & breakfast was delicious

for us to visit family in the area with lovely new modern rooms and good food and a comfortable bar to go with it

the bar and eating area is light and airy

we were allowed early check in because the room was ready

emailed to ask if an early check in was possible and got an almost instant helpful response, couldn't have asked for

done with being in control of the heating in room as it was a little chilly for the kids

breakfast getting own coffee and toast was poor experience. breakfast cooked was excellent .

breakfast lovely. staff very helpful and friendly.