desk who checked us in was so pleasant, even gave us a complementary upgrade and we even had an early check in

the fitness center was not open but the pool was w limited number of guests allowed

peaceful, the shuttle

clean, staff was polite, great location, ample free parking, quiet(couldn't hear other guests ) (+) the view was amazing, yeah you saw the parking lot but you look beyond that (+) shuttle service available with resort free but parking was easy to find in most of newport since we had our small babies with us (+)nice room and convenient to downtown without the hassles of parking and traffic (+)property was clean and parking was plentiful. (-)parking was full due to wedding party (*) free parking and nice restaurant (+)minutes from downtown newport, shuttle drops you off and picks you up so we never had to pay for parking downtown thames street (+)great location... easy parking... comfortable, spacious, very clean. (+) the property was clean, spacious, plenty of free parking, had a nice restaurant available for breakfast, etc, and the staff were friendly

space was comfortable, the kids loved the heated in door pool and the gym was very nice

they gave good tips for discovering the area and they allow to do early check in and leave the car in the parking until afternoon in the check out

helpful staff, accommodated need for an early check in. clean room and quiet stay.

loved the two bedroom suite and the sun deck and pool

the bar next door was a bit noisey, there was quite a bit of light coming in all night

i wish the breakfast bar was back

the people here are very nice. plus they have an indoor pool.

accommodated early check in and late check out for our kids to enjoy more pool time

the pool & rooftop jacuzzi were a wonderful surprise

walking distance to beach is a plus for families with kids

spa services were best we ever had

we also enjoyed the wonderful pool and hot tub

rooms were clean and thank you jess for helping us get an early check in

i wish i could given some more assistance for breakfast meal when i purchased vouchers

we’ve also had breakfast and dinner there

the breakfast buffet was very good but a bit expensive

excellent hotel, clean, new, comfortable. nice staff, good breakfast

early check in, helpful staff, great place,5minutes from the center of newport.

staff provided excellent service throughout our stay (early check in request, places to dine, etc)

the breakfast

good breakfast

comfortable room and very clean. wonderful staff and very nice continental breakfast.

felt more like a small bed & breakfast than a hotel.

honored our request for early check in and reasonable room location for guest with walking difficulties

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to walk the dog too in the back

we wore out the kids in the pool

great pool area for kids. easy check in. room was ready when we arrived. will stay here again.

nice pool and spa

front desk staff was friendly and allowed us early check in

no breakfast but i understand it's covid and for the safety of guests

continental breakfast was awful, food was not fresh, son felt sick after it

says breakfast served but there was a paper bag with a mixture of things for one day

breakfast was ok too

early check in granted

the bed was super comfy and the kitchen was a nice size. breakfast was great and many choices.

the breakfast selections were also delicious & varied

great breakfast

was immaculate and the kitchen was stocked with any pot pan strainer utensil that you could think of for a person that was

patty had a room available for an early check in which was greatly appreciated

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

some of the hot tub tiles were a bit dirty and upper pool wall as well.

no hot food at cafe. hot tub didn’t work. pool area was cold. gym was beyond tiny

amazing staff, the heated pool, the fully equipped gym.

kindly had our room ready for early check in, which helped us get ready to attend an afternoon wedding nearby

quiet peaceful refrigerator and microwave got early check in

room service and ice machine.

no room service

nice spacious room ,very clean close to everything ,free parking would recommend.

very clean, quite area, big parking lot, free parking, very sweet staff, room feels welcoming

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final day trip, that was not the case here; great

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site parking, and balcony rooms have a distant waterview from the balcony

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking on site- walk to everything in newport

property is cute, very friendly, small gym, and delightful breakfast, and is walkable to downtown

) they recently added a small gym, so that was a nice surprise

serina provided us an early check in and the room was very nice

it had a small (stocked) kitchen and sitting area, in addition to two beautiful bedrooms, both with ensuite baths

lovely sitting room and very large kitchen as well

rented the two bedroom suite, which had a living area and small kitchen

room 7 you are right under the kitchen so we were woken up at 7am, the walking on the floor is very loud

the best thing about my stay was that rick accommodated me with early check in and late check out

very welcoming staff and the breakfast was so yummy!

the room and spa bathtub

the best thing about my stay was that rick accommodated me with early check in and late check out

breakfast was excellent with exceptional service!

early check in

clean place, friendly staff. early check in worked out.

the staff and early check in, the comfort in rhe room

after 5 to get room despite requesting early check in impacted dinner reservations

stayed on july 3-5 we got an early check in which was a positive and spent the day at the beach when we got back to the hotel

the room was available for early check in which was great

great bar and restaurant

salon bar had a good vibe and kay was an excellent bartender

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the bar one night

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

the early check in and late checkout benefits.

the hotel had no amenities, no restaurant or food, no bar, no gym

room quite small no onsite bar or restaurant

is no bar or restaurant located with in the hotel, but a short walk from the property is a restaurant

no bar or restaurant onsite

check in was quick and debbie was very helpful with early check in great location

early check in when we arrived at 1:30

the location was decent, we walked to the wharf, the local parks, shopping, dining, a kids arcade

pool was dirty

this area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7am

taliq was so friendly and got us an early check in

close to the beach and family early check in breakfast was good friendly at the desk and maids

awesome stay friendly staff clean and comfortable and great breakfast

very comfortable & quiet. great breakfast in the morning.

great breakfast

we were allowed early check in with the fee waived

too many kids at pool. didn’t get a chance to enjoy it. no complimentary breakfast

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry not available

pool was nice, a little hot if you were just sitting there