the staff offer me a early check in

i appreciate the early check in and the staff is amazing!

cleanliness, pool and breakfast buffet

i was impressed with the clean grounds, shaded parking, nice gym, and friendly staff

very clean, friendly staff. updated. free breakfast.

the front desk clerk was super speedy about getting me early check in and the airport shuttle driver was excellent during my

only two were working out of the 3-4 treadmills in the gym area

this was during the covid-19-19 pandemic so not everything was available; line the exercise room, pool, etc

great staff, environment and breakfast!

flexibility for the late check out ( one hr) being that they didn’t have issues with the availability

helpful and accommodating staff, allowing us an early check in

we were able to have an early check in since we arrived a few hours earlier than expected

accommodated us with an early check in

that staff understood our cruise got back early and allowed early check in with what rooms were available

asked for early check in because of the long hawaii flight

to airport with shuttle transfer early check in was possible renovated room comfortable bed heated pool

loved the convenience of early check in

the pool area is the nicest close to a lake with a platform going over the water

there was a well equipped and quiet gym

location restaurant pool

in staff at front desk very pleasant; allowed early check in around 1:45 (king) room

hotel was very accomodating allowing us early check in which was extremely helpful returning from our

airpot and they let you leave your car there for small fee until u get back sweet & pick up and shuttle to

pool isn’t heated, and hot tub closed because of covid.

staff. the room was great size with private room. noise was minimal. shuttle service. etc.

early check in. pool area. wonderful room and staff. loved walking around the duck pond

were facilitated with an early check in which was very much appreciated

kids making excessive noises outside in pool after 10pm. should close pool by 10pm.

room was very comfortable. airport shuttle arrived within mins of calling.

the food was great as well (room service)

staff were very friendly and even accommodated an early check in for us

early check in and late check out not available on king suite

got early check in on a holiday weekend

early check in

very friendly staff, great shuttle service, very accommodating for early check in.

the hotel allowed me to have an early check in due to an early flight

they allowed us early check in

no room service in the evening

room service and restaurant were closed at the time.

kids loved the pool, hot tub, basketball court and tennis court, as well as the common area

it was comfortable and clean and appreciated the early check in

helpful reception and breakfast staff, gym facility, hot drinks available throughout

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

complimentary breakfast with full selection of hot items

front desk asked about needing shuttles, wake up calls, what was near by

a early check in room was available clean spacious room

were hours early

clean, massive rooms, perfect location to the airport and the free shuttle to the airport was a lovely bonus

complimentary shuttle to the airport was really good and all staff was helpful

bed was so soft and comfortable. very clean. lovely pool and outside area.

wait, we requested a early check in was at hotel at 10 am and had to wait until 330 was too

andres mojica from hyatt welcomed us, gave us an early check in and a beautiful room facing the airport, the one we asked

i enjoyed the comp late checkout and the staff was friendly and accomodated me with early check in which i greatly

staff was extremely friendly and helpful with my early check in request

to bar 1/2 hour before closing

early check in is amazing

and breakfast included

the gym was still able to be utilized as well, 24hours with your key card

we got in super late (close to 1am), and they were fast and responsive on getting a shuttle to the airport to get us

breakfast can be served earlier and shuttle service should start early as well

and early check in

allowed a slightly early check in without having to pay extra

microwave in the room, location not the greatest, laundry was inconvenient-not only was it not free like other hotels in the area but had to pay all

the kids really thought that was neat

my family who leaves in miami came to see us and we sat at the pool area

staff were great—allowed us early check in and late check out—incredible

didn't charge me extra for early check in due to the hurricane

it had a good breakfast, room was big and clean that smelled fresh.

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would stay there

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would stay there again

we asked for early check in

laundry machines worked well

affordable pet fee

pool and laundry room available,

love the location, love it's pet friendly. ihop is right at the building. my kids loves it.

i recommend it, even though they charged me $25 for an early check in

early check in, stephanie was a amazing.help me with all my needs

arrived at 10am and paid$25 for early check in

great place, luxury rooms hotel have bar working up to midnight, 24 hrs pool and gym great place

price of food at the bar was very high

rooms, and the receptionist was happy to give us both early check in and late check out

they were able to accommodate my early check in request.

friendly staff, excellent continental breakfast, clean facility and airport shuttle.

took a long time to check in and no late check out

shuttle to/from the airport

the gentleman at the front desk was very accommodating to us with an early check in

game area outside, the bean bags to play bag throw were thrown over the roof ledge so the kids couldn't play

breakfast, rooms were new and clean. nice layout. pool was quiet. the area wasn't overcrowded.

swimming pool is tiny, small, no enough room for chairs, no areas with shade

pool was lovely, staff was very friendly and eager to help, alberto helped give us recommendations

we called ahead of time to ask about an early check in and they immediately got us into a room

i got to my room early from an early flight and i was very tired and i was accommodated with an early check in and

a second grab bar in the shower, would be nice.

the room itself was beautiful and very comfortable and the breakfast in the morning was also very good

crazy but what is needed to start the day and that’s awesome for us also having a fridge and kitchen was cool too we got the suite separate rooms was really nice to have too also the xmas

slightly early check in

front desk allowed early check in/late check out.

front desk allowed early check in/late check out.

very clean, pool and

have been nice if breakfast started earlier and since breakfast fare was so limited (more limited than other places i

early check in.

the early check in manager was very pleasant

friendly staff, clean pool, great location

the kids loved the big pool. but they could only use it when questionable people were gone.

the breakfast area is too small to fit a lot of people

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs