the option to have a early check in

the pool needed to be warmer. it was cold and we weren't able to enjoy that unfortunately.

not sure about the breakfast, as i didnt partake either morning

the staff, including those serving food at breakfast, housekeeping, front desk in the middle of the night, we’re extremley kind and friendly

the woman working breakfast was incredible and kind

accommodated our request for an early check in

no 24 hour room service

me a few stays before i discovered the game room - if you have kids, or you're a kid at heart, check it out

after a nine hour drive, our kids enjoyed bowling, basketball and ping pong

friendly; clean, quiet rooms; the staff went above and beyond; excellent options for breakfast; very nice restaurant and bar

very clean. very friendly staff. allowed early check in.

breakfast, tea, and pool

staff were amazing, the breakfast was great

my son enjoyed time spent in the gym, and the property was beautiful and well kept

i also appreciated the kitchen and necessities it provides

very accommodating to my early check in request

brown bag breakfast during vovid..#the best!

clean rooms, friendly staff, great breakfast

clean! breakfast was good too!

staff friendlynes, location and parking accommodations

nice large well equipped room easy early check in .. .. 2 fast elevators ..

even tho there was a full kitchen i still think they should hv had a continental breakfast and not just a grab and go bc

no pots and pans in kitchen to use or utensil .

close to where we needed to be. nice pool.

person at the front desk was always in the back doing laundry

early check in. good location

the gym equipment did not work.

elevator did not work, gym equipment was broken, stairs could use a good vacuuming job.

they closed to gym at 9 instead of 10 like the sign said lol

inside pool & gym

did nt have breakfast. i liked i was able to do an early check in.

the pool was a refreshing part of our day :) its close to shopping and dining

the pool being open

no indoor pool

guest laundry facilities were very old

i was able to get an early check in that was very helpful to me.

room was spacious, clean of course and staff tried to meet my request for an early check in

i guess i was fortunate enough to room near a family with smaller kids

with our luggage and offered us a late check out since he knew we got here so late and had young kids

my kids were disappointed because they wanted to play in the pool and the pool was green

bed was comfy & the temperature was great - the front desk manager waived an early check in fee that an employee didn't previously disclose to me, which i appreciated

i asked for an extra early check in

parking and accessibility were good. beds were comfortable.

pool was so cold after a 8 hr drive my kids couldn't even go in

pool was so cold after a 8 hr drive my kids couldn't even go in

parking was easy

i wished i could did an early check in because my family had traveled from new york

we requested and early check in and she worked with us to make sure that a room was ready when we arrived

manager (sharita) was very accommodating when i requested an early check in due to my needing to freshen up prior to a formal matter

pool was out of service

wish the pool was a little bigger but the kids enjoyed it

early check in

people in room beside me very noisy kids playing in the hall way

the 3rd floor same one was smoking weed i complained 3 time no one did nothing about it i had 3 kids with me and i don't think is writte that we have to keep smelling same one else weed

continental breakfast (free) the location to where i needed to be

breakfast

we called in the morning to ask if they would grant us early check-in, as we arrived earlier than expected

pool was across the parking lot

you had to request room service. (like making the bed and clean towels) (+) room service staff is very friendly (-) morning of day 1 room service bangs on door close to 8:30am, did not clean rooms day 1 or 2 resulting in ants in the

how clean it was , the location,and buffet breakfast.

small, dark parking lot.

early check in

accommodating to an early check in

also, didn't like that the pool was not cleaned out daily during

clean & organized & staff very nice ud83dude0abeds were comfortable & pool was nice

staff, facilities and breakfast were great!

early check in

pool wasn’t open

my vusut was with my kids ( youbg teens)and they even made comments about the hotel

was closed and they didn’t mention it online or when i called to confirm and my kids was very

breakfast was very good.

staff was fantastic. room was clean and spacious. early check in too!

pool under renovation but still advertising as having a pool

only complaint was small gym

closed pool in august.

the website stated that the pool was closed but did not mention the gym, which was also closed i've stayed in hotels that were just as clean, in a room that had the

no early check in available and my room was not ready when i came to checkin a little past 3

loved that the hotel had a bar and had some good restaurant choices within walking distance

we also discovered that it has a great gym

they gave us 2 free drink chips to cash in at the bar for a wine or beer

would have preferred an actual gym rather than what was provided and an actual bar on site, but both are inconsequential and