i was granted an early check in for no charge

the indoor pool was closed for remodeling

not even for coffee and had to go to casino floor which had a couple but not very clean

ants in the motorcycle parking lot

comfortable, i felt like i was in a luxury hotel not a discount hotel, excellent staff and the room service was

we drove 11 hours and arrived early in the day and were able to get an early check in almost 4 hrs prior to normal check in time

location, early check in, fireplace in room.

not considerate when asked for a two hour early check in and the size of the complex and the number of guests were limited

had to have an early check in because of a wedding

the swimming pool was across the parking lot.

wait for early check in was exceptionally long but no fault of the facility itself

staff, received an upgraded beautiful room and early check in they went above and beyond

easy check in staff accommodated me for an early check in

early check in

beautiful pool, super nice staff, very nice room and bed

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

charming, great location. fun bar that's popular with locals.

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

location, sw style comfortable suite, fresh cookies on arrival, pleasant front desk staff allowed early check in and delicious made to order breakfast

the staff was incredibly friendly and helpful with accommodating our early check in

we had 4 rooms and my sister’s kids had a dog

gym was nice

on site laundry and gym

arranged early check in

no pool but did have hot tubs. no elevator for 2nd floor.

came here with my kids and they loved it

the gym and laundry were a welcome addition

shuttle service available

great location friendly staff nice common area with fireplace i got an early check in

ordered room service on our first night there

restaurant and bar nice

quiet room comfy bed great wifi! housekeeping was great in keeping things clean!

is probably the tenth time i stay at the inn and spa at loretto, it is my favorite hotel in santa fe

very accommodating with an early check in for us as we brought our 9 month old

early check in was available and the location is super.

location- updated property - large rooms - pool great. super clean

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

wish we could've used the pool - too chilly

friendly staff, early check in and extended check out

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

great place for a long stay as has kitchenette

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

received the early check in and the large patio to our deluxe king suite

the spa was amazing loved the staff dianne was very sweet and very helpful

that the pool wasn't open, but that is due to covid-19, not the hotel.

room service was lacking never arrived

had coffee stations on each floor and sack breakfast to go

clean, great bed, friendly staff, early check in accommodation, amazing location

2) bring your dog with no extra pet fee

early check in was fabulous

i arrived 10 am on my check in day and was told that early check in was not possible

early check in

we arrived for our “early check in” around 3pm

great breakfast. early check in.

they allowed early check in and moved us to lower level

nicely appointed room, very comfy beds, friendly staff and excellent expresso bar in the lounge.

was super courteous - room was impeccable - location was perfect - espresso bar was

husband and i loved the building design and the amazing coffee bar just steps from our room

it was extremely clean, and there is an attached coffee bar with snacks

staff is unfriendly, asked for early check in and couldn t until

food was pretty good, especially the cornbread, but no room service, we had to go pick up any orders ourselves

the pool, the food, the location.

got a massage at the spa and it was great

food/room service was just ok

i needed an early check in and they were very accommodating for my situation

sweet welcoming staff who allowed us early check in

give me a large comfortable room with free parking any day

the breakfast exceeded our expectations

full kitchen and appliances, comfortable large king bed

good location, well kept rooms and grounds, nice pool.

courteous early check in was a big plus

had me park where they could keep an eye on it for me

the check in clerk did wave the early check in fee.

early check in, i appreciated this as we had to be somewhere at 4:00 and needed to change clothes

easy to access, good, safe parking and very friendly, accommodating staff

due to covid restrictions the breakfast was very limited.

very few parking spaces in front,

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

laundry kind of expensive.

breakfast provided was good and easy to take with us

breakfast was good with variety of cold and hot options to select from

clean great pool staff fantastic very helpful great breakfast

i can usually get a room last minute with early check in

breakfast is limited

the clean room and breakfast

there was no breakfast

i appreciate the ability to have our cats with a very reasonable pet fee

i was sick with stomach flu and they accommodated my request for early check in

kids next door we're loud.

the breakfast that was included with the cost of the room was good

breakfast was cold. tv didnt work

the very small gym was definitely a downer, staffing was just ok, and could have been cleaner.