facilitated for early check in and very early check out next morning

we arrived earlier than expected and we were able to get an early check in

bar closed at 11pm

hotel was very nice and room modern and spacious for us and 2 small kids

we asked for a fan as kids were uncomfortable and couldn’t get to sleep it was provided within 2 mins

had requested an early check in as we were attending a wedding nearby, this request was facilitated thank

needed an early check in

couldn't facilitate early check in for work

had enquired about an early check in as we were attending a wedding nearby, they couldn t guarantee this but would do

the gym was good and the swimming pool was excellent both of which were complimentary

exhausted we regulated early check in

staff were great and allowed us to have an early check in and a slightly later check out to suit our travel

early check in and excellent service

easy early check in

and parking on site was a bonus

staff turned up early 12pm and got a early check in from caroline at reception who was amazing for sorting this as

we reached the hotel 3 hrs early, they provided a room right away without an early check in request

use the pool or gym facilities so cant comment on them

great pancake machine for the kids at breakfast they could make their own!

reception, housekeeping, room service, everyone is absolutely fantastic and an absolute credit to the hotel

asked for a early check in at 1 but when we arrived were told that the room wasn't ready

was told that my room would be ready for early check in of 2pm but when i went to check in just after 2pm, the security mam told me that

reception arranged an early check in for us

due to my diabetes and the need to rest they facilitated us with an early check in which was greatly appreciated

reception went out of their way on our 3 night and gave us an early check in which was greatly appreciated

early check in was available

we asked for a very early check in and they went to great effort to do so

allowed early check in at 2pm although 4pm official time . good breakfast, central location

was very nice, kids were delighted with their pancakes, room was cosy and comfortable and the staff were very nice

team were so friendly, helpful and nice to our two kids

the baby cot was in the room upon arrival and we got an early check in thanks to the front house of staff

free parking was a few streets away as a solo traveller would have liked something closer.

the parking was great walk down the lane to hotel

the food in the bar was lovely

only that you needed a swim hat for the pool and i didn't have one with me.

really helpful when i asked for an early check in

dinner and breakfast were absolutely super

we had a fantastic breakfast both mornings and all staff were very helpful and pleasant

the service in the bar and later for breakfast was top notch

great for kids with nearby playground

very friendly staff accommodated me to have early check in

friendly, room great size, gym & pool looked great but i had a heavy cold so did not use

loads of parking, friendly staff, nice room, great tv, very clean

i suspect this may have been due to customers using gym and pool

easy access and parking, great bar food, curteous staff

love it so much the staff so lovely when we arrived we asked them for early check in and they accept it again for check out we asked for late check out and they accept

we had requested an early check in for one of the rooms, as we were attending a wedding and the staff went out of their

it was still pretty early and, without expecting much, i inquired at the front desk about the possibility of an early

the distance to the toilets from the bar very enjoyable

everything especially the decor of the new restaurant and bar area

allowed us early check in and late check out due to our sleepy toddler

breakfast included

very family friendly, and breakfast was great

rooms, garden to relax, art work, proximity to castle, the breakfast

breakfast was gorgeous

many thanks to the girls on reception who were very friendly and honoured my request for an early check in very pleasant

room service could have more options than pizza or sandwiches - some lighter options would be good

free parking for your car too

also i'm definitely coming back with the kids

a spacious room, very quiet

were amazing, super friendly and they even facilitated early check in so we could get dressed for a wedding we had

the breakfast was excellent

wifi was available but took forever to load so no use

the location was excellent for easy access to everything kilkenny has to offer and the parking is very handy

wifi worked perfectly in our room

on my way down to see about early check in

we needed an early check in time and they accommodated us

booked on short notice . allowed early check in

the bar had entertainment

we had breakfast in the hotel too which was delicious

early check in as requested lovely location for the marathon and a nice pool to recover in later

arrived early to kilkenny and received a great welcome at reception

no early check in available

were attending a wedding in another hotel and asked for an early check in, i was told the hotel would try, when we arrived the hotel had our room ready, they

had booked a early check in as we were going to races but wen we got there we were told to change in a small

facilitated an early check in so i could get ready for a wedding that i was attending

hotel was very accommodating to our request for our early check in

were able to accomodate and early check in request

room, clean, great food at the restaurant, close to everything in town easy walk and late check out

bar is great, pizza is great, and the breakfast is worth it

the staff were excellent a credit to the business very helpful. early check in was possible

no residents bar as staff was not working

liked the size of the rooms. the decor was beautiful. the bar was quaint.

reception lady and bar man was very freindly

linen and towels were fantastic beds very comfy loved the bar attached to troysgate we had the best stew for dinner

delicious breakfast staff were extremely helpful - we requested an early check in and they were so accommodating for me and my

didn t manage to get me an early check in even though my friend got it ahead of me after me telling them i was

mary on the front desk was absolutely fantastic, she helped us with an early check in and look after all our needs

requested an early check in as it was my mum's 84th birthday and i thought she might need a rest

facials and staff ana and sara waiting staff in brasserie restaurant, nice food and great service early check in