courteous early check in was a big plus

had me park where they could keep an eye on it for me

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

breakfast was great and breakfast room was very clean

laundry kind of expensive.

they offered laundry and had an ice machine towards the lobby

breakfast was very good. fresh and tasty.

early check in, i appreciated this as we had to be somewhere at 4:00 and needed to change clothes

the check in clerk did wave the early check in fee.

breakfast

due to covid restrictions the breakfast was very limited.

gym was 3 machines in which the treadmill didn t even work

staff, received an upgraded beautiful room and early check in they went above and beyond

easy check in staff accommodated me for an early check in

early check in

wait for early check in was exceptionally long but no fault of the facility itself

gym equipment broken, weights missing.

i can usually get a room last minute with early check in

pet fee, aaa would not discount, keep referring to it third party

kids were disappointed

i appreciate the ability to have our cats with a very reasonable pet fee

breakfast could be better

i was sick with stomach flu and they accommodated my request for early check in

kids in room above our room running all night couldn’t sleep

loved my entire stay- i was enjoying a relaxing weekend from kids and the hubs

the breakfast that was included with the cost of the room was good

outdated hotel, no pool, no gym, our rooms were never cleaned, was way too pricy for how old the hotel was

location, sw style comfortable suite, fresh cookies on arrival, pleasant front desk staff allowed early check in and delicious made to order breakfast

the staff was incredibly friendly and helpful with accommodating our early check in

on-site laundry was a bonus

gym was very inadequate and grungy

gym was nice

early check in was fabulous

room was clean and i got a early check in option by email, i didn’t have to call and ask for it

early check in

i arrived 10 am on my check in day and was told that early check in was not possible

we arrived for our “early check in” around 3pm

clean, great bed, friendly staff, early check in accommodation, amazing location

2) bring your dog with no extra pet fee

received the early check in and the large patio to our deluxe king suite

facts that the entire menu from the restaurant was available for room service was very nice, location of room near door made it easy to take the dogs out for walks

parking was plentiful and the place is just beautiful and not sterile like a chain hotel

santa fe, beautiful artwork throughout the hotel, could walk to the rail yard farmers market, spa on property and pool, hot

our attempts to book a massage were unsuccessful. tardy or no responses from spa area.

friendly staff, early check in and extended check out

we had 3 separate rooms: bedroom with nice tiled bathroom, cute tiled full kitchen, and a living room with nice tv, decor and mini fireplace

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

the kitchen had plenty of dishes and utensils

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

i think the kitchen was on the other side of the wall, our bed was against the wall and we could hear dishes

except the advertised “kitchenette” was a very small bar area

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

great location friendly staff nice common area with fireplace i got an early check in

we ordered room service and it was very convenient

free coffee vouchers at the hotel coffee bar - which is shockingly bad coffee but very good pastries

the bar staff was also very welcoming

gym

early check in was available and the location is super.

very accommodating with an early check in for us as we brought our 9 month old

location was great, pool was nice and the beds were great.

the location, the staff was friendly and the pool was nice and warm

location- updated property - large rooms - pool great. super clean

sweet welcoming staff who allowed us early check in

nice full kitchen facilities. easy to get to plaza.

there was a kitchen.

wonderful location, nice balcony and parking, quiet room with kitchenette.

the breakfast exceeded our expectations

arranged early check in

have loved to have had a pool

well maintained. friendly staff. convenient parking. breakfast

the laundry was convenient

great bar and staff were really

i was granted an early check in for no charge

wished there was things for the kids to do

kids loved the indoor pool

the service at the restaurant and bar was awful

players club for casino was fun