early check in and room upgrade was given

the swimming pool was great and safe for little kids and super fun

ny people disappointed that they were not branded), the bar needs to be organised better

all inclusive was amazing and as well as breakfast, lunch and dinner we were also served snacks

the swimming pool was great and safe for little kids and super fun

extremely helpful staff that cater to our every needs they even allowed us to do early check in without additional costs

spa was fabulous, room had everything we needed and was cleaned every day, moroccan breakfast was

the beautiful relaxing spa treatments and hamamam experience were a pleasure and not to be missed

establishment of 10 rooms set in beautiful gardens with a small bar area

the breakfast, the bedroom and rooftop terrace were great

liked the fact they allowed me to do early check in

there should have made better parking for both sides of the hotel as it has two entrances

pressure and hot water in the room showers could be improved, and stable wifi was not always available, and not at all in the rooms

no wifi in the room. i wanted space to be by myself not in the lobby

the restaurant staff were amazing, they went out of there way to make extra food for my kids

staff , accommodated early check in so our kids can rest

swimming pool staff 10 of 10 very friendly room very clean breakfast 10of10 every thing perfect

wifi doesn t work, and many other guests were unhappy

the suite, staff, pool area and couples massage were brilliant!

resort and spa what a gorgeous hotel

really appreciated being able to do early check in as soon as we arrived in the morning

the person who work in the play room for the kids was amazing

room service and bathroom could be improved

wifi was sometimes a little slow.

the spa treatments - and the lipstick on the cup they gave me in the spa

staff free early check in and late check out padel

the grounds are gorgeous and pool one of the best

if you enjoy the finer things in life, but still need to cater to your kids then this is the place to go

wish zest bar had been open before sunset so i could have gotten a few pics

amazing pool

i was relaxed and comfortable and i was very happy that reception allowed me to have early check in

we picked this hotel because they offered free safe parking

the food there is amazing and the breakfast is the best buffet in marrakech

enjoyed spending time as a family at the pool, breakfast time was a moment to reunite over delicious moroccain pastries and bread

lovely pool. great staff.

we got early check in 3 hours before and room upgraded to a junior suite for free which was incredible

the staff was very nice and helpful and the restaurant served a great breakfast and delicious dinner

cleanliness, smell, lovely big bedrooms, nice breakfast and pool area

there was no bar & restaurant area by the pool

gym need to improve equipment.

i got a very early check in which was most generous of them

and frankly helpful because i changed to an earlier train and this allowed him to arrange for an early check in and to have the room ready in advance

she helped with early check in and went above and beyond to assist us with flight issues

- the reception is understaffed and you can only get into your room at 3pm unless you pay for an early check in

lahcen at front desk is amazing and organized an early check in/ petals in room to celebrate our honeymoon

arrival we were unexpectedly given a free room upgrade and an early check in, thank you so much ayab

people may be put off this property as it is next door to a casino but we did not hear anything from it and this should not put people off

when booking with the palace you also get access to the gym and indoor pool / sauna

fantastic, it’s within metres of a casino, a very quiet a luscious garden, a huge and beautiful pool, 3 restaurants, a spa, a good gym and 2 nightclubs it really does feel like a

kids can use the heated outdoor pool and get access to the kids club at the hotel