location was awesome. they accommodated an early check in. staff extra helpful and friendly.

room was clean and hot tub/pool area was well taken care of

good beds and good room service. nice rooftop bar and excellent restaurant.

more parking

didn t like the ice on the walking and parking areas

i called at noon and asked for an early check in and they told me that they would call me if my room opened up for which they never

staff was very courteous and also received an early check in call

clean and quiet, the beach front was clean and the chairs were clean and dry, appreciated the early check in

we needed an early check in and they were very accommodating and gave

spa room was amazing

we were greeted right away and they were very accomodating with the early check in

parking was a bit crowded when the bar and restaurant were busy.

excellent and bar area. staff was very friendly.

pool plenty of towels, i needed a shower chair and the guy at front desk brought it up immediately

room service was good

the woman at the front desk was very hospitable and allowed our entire party an early check in

needed an early check in so we could change for a wedding we were attending and the staff accommodated our

late checkout, early breakfast for runners, early check in, fresh coffee

to go outside to get to the free breakfast and it was very cold and snowy

breakfast was coffee juice pancakes waffles bagels cereal granola bars and hard boiled eggs

very bummed there wasn’t an indoor pool and/or hot tub

allowed early check in so we could prep for wedding

restaurant at the golf course service was very bad food was worse.

the spa was nice and the services were outstanding

spa is a little pricey

loved the fact they have a private lake access on lake michigan with fresh towels and a bar with food and a private pool they had a shuttle to take you to the beach down the road

beach is fabulous and the restaurant is fun! they let us also have an early check in ud83dude0a

elevator in the hotel and it was 100 degrees in there, the room wasn't the cleanest, we asked for early check in and weren't able to check out until an hour after normal

i arrived early and she had the room cleaned and available for an early check in

pool and hot tub was enjoyable

dish soap the original kind only in wash to whiten linen and or a scoop or two of oxi clean with laundry soap makes the whites stay white and not get yellow also helps take the yellow out in one

i called the front desk before leaving to check in to request an early check in

the location and they had our room ready for early check in as we requested.

room was absolutely disgusting and you'd think after being td we could not have the early check in that we originally requested that the suite would at the very least have been

the pool is never crowded or busy the staff is kinda and caring and they never give me a hassle.

close to what we wanted to do. the pool was great.

the staff went above and beyond to accommodate our early check in request.

i asked for early check in so i could get the keys prior to heading to crystal mountain resort for a wedding

from an early check in , to the friendliness of staff, and the lovely room, all was perfect

i contacted the location the day before to see if they could accommodate an early check in

we got here 15 minutes before our early check in so i called and sure enough it was already ready

is so wonderful to be able to relax no matter what time it is especially after a big win at the casino right down the street

very nice breakfast experience overlooking the bay