hotel accommodated an early check in which was very nice

loved the pool, pier and beach access.

space for our family and pool was great for a kids

hotel room was very spacious with a perfectly equipped kitchen

the kitchen was fully stocked, the views were beautiful and we really enjoyed the pool area and daily

the courtesy of letting us early check in because we are

a hilton honors member pay an early check in fee for a room that is ready and charging for parking is

i called the hotel to see if we were able to check in early (i think normal check in is either 3 or 4pm here) and we got in at 9am

clean and comfortable room for 2 parents with 2 teenage kids

around the pool area, there is plenty of space for everyone and the local bar on site was more than enough to top of the night

i requested an early check in but that didn t happen

the shuttle service doesn't offer enough and waiting for it can be a bit long

we liked most that it was dog friendly, and the pet fee was reasonable.

beach front location with shuttle to old town

i saw them washing interior walls, cleaning exterior steps, painting the deck near the bar area

early check in

i was provided an early check in and upgrade without any additional fee!

who need pool music that early

out to sand, hammock and chairs just to get away if i didn t want to be around people at the pool

room service was bad

our visit i received a text asking if i had any special requests and i replied with a request for early check in

the only dismay i would have to add is that we asked for early check in and was greeted with the rooms unavailable - not ready

no early check in

wonderful tiki bar and pool

pool and the gym are good a small hotel gym but ok

early check in, easy parking, refreshing outside because it is at the marina

very friendly staff, allowed early check in.

clean arrival, early check in, friendly reception

laundry facilities on site

refrigerator and microwave kitchen cabinets and small table to dine

friendly, gave us a early check in and good directions

man in the office was absolutely wonderful, allowing for an early check in and being very pleasant and friendly every time we had interactions with him

clarified that it was ready because she did the room first, not due to my request for an early check in

wifi and tv worked perfectly

free parking; able to keep car in parking lot after we checked out to go on a tour before leaving key

allowed an early check in and when we got

we requested an early check in and they were able to accommodate us on that

continental breakfast with an omelet station by the pool

the pool was great,and so were the breakfasts that were included in the rate

piscine small but good for the kids

early check in, upgraded room, text us with with up dates and to check on us, beachfront, staff

cable/directv didn t really work very well and also the wifi didn t work at all the whole stay

wifi didn't work

private beach access and lots of space not too crowded , nice pool drinks and towels are served , friendly staff , clean rooms , comfortable beds, easy access to

comfortable bed, walking distance to sight-seeing, wifi included.

i got to get early check in which was a big help

no early check in. arrived on island at noon. could not store bags in room until after 4:00 p.m.

staff was able to accommodate an early check in

was able to early check in and right from the start the staff was fully attentive to all our needs

asked for early check in (11 am) traveling with my disabled mom. she was extremely rude!!!!

soft white bath towels and early check in . staff helpful

check in and check out seamless and they accommodate my early check in request

we were approved for an early check in, via an email with the hotel, so i had it in writing

laundry facilities, complimentary continental breakfast was a plus

location was great. laundry very good.

additional charge for a 2 hour early check in. an additional resort fee payable to the hotel.

was able to do an early check in, valet parking available on the spot

we got to the property early with 12 girls for my bachelorette party and even though an early check in was not guaranteed

it's clean, has great rooms, great pool areas, gym an pool bar/restaurant

the size of the rooms, the staff, and the pools. beautiful hotel.

we even got an early check in after a long drive so we were so happy with that

it was right next to the pool gate, and people walking in and out at 7 to 9 in the morning would slam, let the gate close

the pool was lovely

was quaint, very clean and cozy, nice area outside the room near the pool to sit and relax, staff was friendly and responsive, the restaurant attached had great food

the location, the staff, the cleanliness, the pool

location lupa awesome and knowledgeable welcomed us when we came in honored early check in and out with no problem very accommodating

breakfast was cheap, no sausages or rggs. please improve

to everything including dining and the beach, and local transportation rentals like bikes, golf carts, and scooters

if you have kids and/or like to sleep, this was not the room

breakfast was good

received early check in

there was no gym/fitness center

staff so they tried to charge me “by mistake” 20 usd tip for a pizza that i bought for my kids at 12

front staff needs to be more informative, we didn't know there was a bar connected to the hotel

unreliable courtesy golf cart