i even got early check in as flight was early around

& spacious room spent a lot of time at the amazing spa which offered a fabulous service rooftop pool & restaurant very nice with amazing views would recommend & definitely return on my next

staff was very friendly property was clean and well kept from room service was amazing

the wifi connection could have been stronger as it disconnected many times during our stay

good wifi coverage

value for money, allowed early check in, comfy beds, held our bags till later, good location (walk to new area shops /

everyone was very welcoming and friendly. we had the view of the pool which was very nice.

good breakfast, with large variety

service with breakfast included

breakfast was good , staff helpful and happy

service desk was really helpful,even allowed early check in without extra charges,location was good and in general our stay was very

options where possible, fresh egg counter is good though, pool area is very good, the gym could have more equipment and better use of the space, but there is a gym next door but it s

breakfast was excellent with lots being cooked fresh so no cold congealed eggs

again all staff are very good , from the reception , to cleaners , bar and reataurant ,5* to all of them

we had a living room with a tv, two bathrooms, balcony, dressing area with safe and mini bar and bedroom with another tv

staff was helpful. they have managed to give me early check in. staff member was amal.

the pool area is amazing with great

cleanliness of the hotel was terrible; hotel rooms were dusty, phones did not work to call for room service, lifts stopped working, rooms weren t set up at our arrival and staff needed to be

all your facilities are charged for

wifi. mini bar .

the hotel was clean and tidy. samir was helpful to arrange an early check in for me.

laundry services: i requested laundry support to have my dress pressed, but was informed it was

good breakfast, good location and good room.

a nice continental type breakfast buffet was provided each morning and the coffee was excellent

breakfast was better when it was on the coffee shop downstairs

breakfast was good. early check in for free. sunbeds were always available. staff very friendly.

breakfast and location excellent

offered a larger room for the family which made our stay even greater with enough space for the kids and us to be extremely comfortable for our stay

wifi was really good in all parts of the hotel

amazing staff, great room service, very good spacious room and good view to the pool

location staff were really friendly we did an early check in and everything went smoothly they offer airport shuttle with a reasonable price

bar restaurant pool all good, good staff which is so

staff very helpful room service very good

they changed the bar in that you have to order food to get a drink, but they have a nice small tapas menu and

my two daughters enjoyed the pool very much

lahcen at front desk is amazing and organized an early check in/ petals in room to celebrate our honeymoon

and frankly helpful because i changed to an earlier train and this allowed him to arrange for an early check in and to have the room ready in advance

- the reception is understaffed and you can only get into your room at 3pm unless you pay for an early check in

she helped with early check in and went above and beyond to assist us with flight issues

i got a very early check in which was most generous of them

> hotel printed our boarding passes for us, > majority of staff spoke good english, > allowed early check

great family hotel with lots of kids activities and water slides - a reasonably equipped gym and heated indoor pool

staff at the pool bar seemed annoyed when we got a drink because we didn't have the band's for all inclusive

omelets on the breakfast was from 8am but breakfast starts from

towels for the pool might be cleaner and wider

we got early check in 3 hours before and room upgraded to a junior suite for free which was incredible

breakfast was amazing, room was great and spacious

staff were brilliant. sports bar was amazing. loved the pool area.

need a bar in the pool area but not really an issue

pool and gym could be bigger

early check in

we ordered food through the room service and it was a magnificent service and food

kind staff at breakfast and rooftop bar

roof top pool restaurant great quality friendly and helpful staff good location

free room service on breakfast due to covid

staff free early check in and late check out padel

was superb but the level of service was outstanding brilliant breakfast excellent spa great gym again , the staff were all wonderful

we struggled to get pool loungers around the adult pool - very busy!

staff, reception, concierge, house keeping, pool staff, all restaurant staff, drivers & spa

amazing pool

as our final night of relaxation - the staff are very friendly and were quick to accomodate our early check in and no extra cost so that we could drop our bags and leave for an excursion

check in- excellent very friendly staff. upgraded to allow for early check in.

especially that morning gym pool class for all type of ages

the hotel is near menara mall about a 7min walk good for food and kids play area, mcds & kfc are a 7min wall the other way, taxi from the airport was 150dhs each way

shout out to cleaning staff on level 5 and hussain working in room service

everything, from the welcome tea and biscuits to the opportunity to do an early check in, everything was kind and

small pool is well placed to avoid or catch the su,n - your choice gym is good and is free to use and the spar, steam and treatment rooms are at reasonable charge

the spa treatments were great and well worth the money

facilities looked good (we only used the gym)

swimming pool for kids

room was upgraded early check in omazonia restaurant

the gym could be better

breakfast, like a buffet. the gym needs a bench and some more equipment

clean, great location, spa was a nice treat, staff are welcoming and breakfast was delicious!

their spa area is amazing, with a spectacular heated pool adjacent to the large marble hammam, where you can have wonderful treatments all day long

thanks soufiane for giving us a family room away from the noise and for majda for allowing us an early check in

location, kids entertainment and staff.

the breakfast was excellent

dropped my kids pizza on the floor he was jus walking by and ordered a free replacement for us

swimming pool location is near everything in marakesh lovely stuff , they like to help for sure i will visit

was very good specially fatima at front desk very helpful & arranged early check in

allowed early check in, paid for late check out but very amenable and open to late check out

i had arranged early check in due to our flight time

should have offered toothpaste rather than having to call room service

extra large pool and rooms quite hotel need for relax and spa

i was relaxed and comfortable and i was very happy that reception allowed me to have early check in

the pool looked nice from a distance and there was plenty of parking space

the communal hotel areas, gardens and pool were lovely

the room service food was good, not five star quality, but decent

my son and i really enjoyed the breakfast specially ( msamen) thank you for the lady who where making it every morning

the hotel also facilitated early check in for me, which is a massive bonus when arriving on an early flight - i imagine that

pool area, excellent to have access/discount rates at the magnificent es saadi palace hotel next

great facilities like hammam and gym classes

food at the in-house restaurant and room service were both amazing

days a week), hotel has one outdoor heated

arrival we were unexpectedly given a free room upgrade and an early check in, thank you so much ayab

breakfast was grand and there were many options to choose from for varied breakfast desires

the fact that the pool staff is getting the coushins away before the end of working hours and they and not to eager

heated pool, indoor pool with six hammams and sauna, a gym with mountain view, piano bar at evening and a beautiful reastaurant on the

the hotel lacks an (outside) bar for the evening

very friendly and nice staff welcomed us with complimentary mint tea, they helped us to do early check in and let us do late check out

the staff were as accommodating as ever, the cook making special gluten free breakfast for my wife

also pool is very colorfull

pool was very cold which we didn't expect (but our bad, we should have checked before if it's

the riad was very well decorated ( loved the colours ) and smelled like a spa due to the burned essences in the shared places