they allowed early check in as the hotel is huge and has many

pool, decor, good breakfast

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good english too

pool area in gardens with bar

we also got an early check in which was appreciated

the room service at the hotel was very good

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

though we only made use of the water)

lobby bar was very uninviting since it was so quiet, no piano or any type of soft music

one of our party was unwell and the hotel accommodated an early check in

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

laundry facilities were a bonus

no price list for laundry.

the early check in option went well.

well at least the king bed was… the kids didn’t complain about theirs

the room was lovely; bathroom was spotless with a spa type shower

location close to bars, restaurants, places of interest

great hotel for families with two kids