i requested for early check in but wanted to charge more upon arrival

were friendly and super helpful, they did an early check in for us as soon as they had a room available

staff were friendly and allowed an early check in at no additional cost

pool , rooftop bar and breakfast downstairs

the pool and bar area was nice but suggest that some mid height planting be added to separate the 2 areas as i

centric location, cheap early check in.

clean room, great service, amazing pool, good wifi, etc.

location and parking lot

slow wifi and it is not secure

was super clean, bed comfortable, thanks for real parking lot which you provide for free

early check in, your friends could come nobody ask wifi is good,ado by walk 6-7 min for hotel zones

advertised wifi, but it is only available in the lobby and the rooms immediately above it

wifi only in public spaces

good location, friendly staff, they do have laundry facilities. was quiet during the night.

wifi weak.

receptionist was so great i came at 8am and she gave me a early check in and dint charge me and got me help with my luggage to my

signing up for a membership so the room would come at a discounted rate and the possibility of an early check in

good location, allowed early check in, nice breakfast, helpful staff

were allowed to do an early check in for free -luggage storage whole day for free -very careful about pandemic

out from another hotel nearby and they were able to get us into a room fairly quickly with early check in which was greatly appreciated

standard hotel, powerful flushing and had an early check in :)

staff, free breakfast, a relaxing pool area, parking on site, clean and comfortable room, decent free wi-fi, and it's in a great location

very nice pool area, good gym

a beautiful place, friendly staff, great room service and a great breakfast.

room service was very slow

had a night bus which arrived in cancun at 6am and the desk attendant gave me an early check in

very thankful for the early check in, it helped me a lot

they allow me to early check in

this is a good budget option in cancun. the bed is super comfy, the wifi and ac work well.

each floor has wifi devices but not working although you complaining staff for fixing still no reaction

staff were really helpful, we got an early check in without any problem

breakfast was nice but for european people very small but we have fruit,milk,juices,coffe,cerealies

breakfast was amazing, room was amazing, pool was amazing, staff were amazing

great breakfast, great location, nice rooms and friendly staff.

continental breakfast free including cereal but can also order off the breakfast menu for reasonable charge

friendly staff. gave me early check in. nice view

early check in is not an option

they fulfilled my request of having an early check in also for my birthday which i appreciated a lot

very clean, has a decent pool with a nice view and gym

pool, great view, spa on the balcony with amazing view, allow to leave luggage in lobby, breakfast

good location on the beach. early check in was good. clean rooms. good gym.

just needs a kids area, that has swings and slides things can kids can play with, and if they can add a splash

wifi was not good. food was ok

loved the place, the staff were exceptional, the food was good and lots of entertainment for the kids and adults, great place to stay

and the relaxing ambiance of the pool area along with the beach