the staff were wonderful. allowed us an early check in. check in & check out are simple & easy.

dog friendly and they were able to arrange early check in

staff was fantastic, pool was great

kids liked the water slide.

parking lot cleaning left our car covered in dirt.

we got an early check in and they offered a complimentary breakfast. the food was fantastic!

plenty of on site parking

atrium parking lot needs more lights.

parking was free

were lots of kids from a ball tournament and the staff did a good job placing us away from the noise

they were super flexible with early check in as well

fantastic service. they always accommodate my requests. in this case, early check in.!!!

staff is very friendly. fast room service

huge and spacious, with a side of room service so lightning-fast and efficient, it felt like they had a team of ninjas working behind

we spent 2 hours there with the kids on a tuesday morning and mostly had the pool to ourselves

great location, helpful staff. was able to accommodate our early check in. great location!

excellent room. provision of laundry really useful.

breakfast hrs to short. got rushed.

each time we went to the pool they gave us extra towels without even asking

my kids loved the pool even my lil

accomodating staff, early check in

was given early check in at 1pm which was very accommodating

the kitchen was wonderful, awesome little dishwasher, which was perfect

ol, gym, wifi, parking, etc)

moxies and dennys in the same parking lot

they also accommodated our request for early check in which we really needed

family was allowing there kids to run down the hall at 6 am and the noise travelled into the room

big rooms and nice executive lounge with a fantastic breakfast awesome gym

room service was basic - and not great

it was awesome that the pool was open because i had my grandchildren with

i had called in for an early check in, i was pleasantly surprised when the front desk said yes you can come in at 12 noon,

did not use the pool or gym but looked clean

the location was convenient for my needs, and i appreciated the complimentary breakfast each morning

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available,definitely would recommend this

the swimming pool and the breakfast.

i requested for an early check in

no free breakfast, but fast free wifi and a nice bistro on property.

i also asked for room service in the morning and they did not come to clean the room or change out our towels

it was close to the family we were visiting, great breakfast, and a great pool for the kids.

music from the bar and people partying all night it was so loud

staff were lovely and really accommodating (we managed to get an early check in which was much appreciated) good laundry on-site and open until 11 which was great

we were permitted free early check in after requesting baggage holding prior to check in

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

no pool.

we didn't use the gym, but they had a few different types of cardio machines and a decent amount of free-weights

we were able to get an early check in which was great and on top of that our room got upgraded which was a nice bonus

helped with early check in

fact our room card wouldn’t allow up to go to level 3, the laundry

hotel, great breakfast, laundry (which we appreciated

breakfast, security, staff extremely friendly and helpful, gym and room size

allowed early check in

calvary, rooms are clean, bed supper comfy, amenities, staff super friendly, we were able to do early check in as well

he also provided early check in since the room was vacant

early check in

no water for the customers in the room- i extra charges for early check in

location was ok , we were also able to get early check in

arrived in calgary an hour prior to check in time and i called to inquire if an early check in was possible

customer service, was upgraded to king to accomodate early check in request

staff generally helpful, direct shuttle bus stop from banff to hotel door, and flexible to allow early check in

we were very early and appreciated the early check in

we were lucky to get an early check in so very grateful for that but it was just a bit quick and next mentality

early due to having to drop hire car- hotel offered us an early check in and upgrade room for only

we were allowed early check in

the pool and gym facilities were also great

we had to sit in bar that had very deep and not comfortable couches to sit

the friendly, helpful staff organised an early check in for us

staff were very accommodating when asking for early check in and late check out

room, comfy bed and couch, close proximity to everything, new building, and early check in

the gym was very nice and up to date.

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get added to the menu cost

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

very good breakfast

location, room amenities, parking, staff, great breakfast

easy parking under hotel, well decorated, welcoming, great breakfast, very comfortable

breakfast fell a bit short in quantity and quality.

am extremely thankful to the personal of the hotel to allow us to get an early check in

early check in. size of suite. parking on site. helpful staff at front desk.

reception was very friendly and was able to accommodate a early check in

in our case they have us an early check in.

offered an upgrade for $20 and early check in

also liked early check in at 3pm and check out at 12pm

instant coffee in the room and the app to order room service was good, except took too long.

of rooms, comfortable bed, friendly helpful staff, good food in restaurant, great cocktails in bar at very reasonable price during happy hour

the lounging area with wet bar was lovely, and the bedroom was fantastic, with a very comfortable king bed

cleanliness, great gym, relaxing atmosphere

they allowed me early check in due to the bad weather

the gym is great and the pool area was ideal for a quick swim and relax

great covid 19 measures also in place from fitness rooms, swimming pool and laundry room

good pool, hot tub, and gym

breakfast dining area is too small to accommodate everyone. they need to work on it.

early check in available

good gym and pool, restaurant and bar both good food and pretty good prices

location, gym, swimming pool, food, wifi, staff, cleanliness, shuttle to the airport

no late check out.

the wifi was fast and reliable

early check in accommodated

reason our rooms were taken, so for the same price they give us a suite , omg wonderful thing, pool amazing, everything clean , love this place , thank

the biggest disappointment was the spa and pool area

great location, comfy beds, clean. good breakfast (a’la carte). well equipped gym.

courteous staff who arranged earlier check in and extra time for car parking on site. great gym.

called me while i was still at the airport to tell me that they had a king suite ready for my early check in as i landed in the morning

pool/ hot tub / gym facilities were great and the poolopens up to a nice outdoor patio

room service -no chocolate milk, front desk was supposed to inform us, they did not

there wasn t free wifi

i wasn't expecting to have to pay

an earlier flight and was worried since check in is at 4 pm, i called the hotel and requested an early check in and they said my room will be ready in 45 mins which was great

lovely staff, facilitated early check in, clean, had character

enabled both an early check in and late check out which was hugely appreciated

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

restaurants were amazing! early check in was much appreciated

was travelling with young child for appointment and finished appointment early

breakfast was the best i have had, comparing it to breakfasts in other hotels of this size

eat - pool gym breakfast

everything was good, my kids love it! we will comeback soon ud83dude03

the area was quiet, indoor parking, excellent service

was clean, tidy and they even accommodated my early check in which was very, very appreciated.

friendly staff. room service was great. accommodated an early check in.

last day the room service did not replace the makeup wipes and other things

the room service pizza could use improvement, marginally better than a no-name frozen pizza

fast wifi

staff was fantastically friendly, the room was nice, and the pool worked out great for the kids

early check in so we could park the car and use the train which was nearby to explore the

front desk was really nice and allowed me early check in

a long trip driving, we got a early check in, around 3:30pm

swimming pool was super, any staff we met were helpful and friendly

pool, gym, large entry

desk was exceptionally supportive and facilitated couple of hrs early check in as i had only to stay for 10 hours before next flight

im glad they are able to accomodate my early check in and gave me a twin queen size bed immediately

we got into town earlier than anticipated and they allowed us to do an early check in

i asked for an early check in and had no issues

gym/pool

my flight was cancelled and they allowed an early check in and had a great shuttle service

1) i had an early check in and they waived off the early check in fee of $30 for me

need early check in when we get off our plane for conveinence.

breakfast- good variety location- very convenient for airport

breakfast was excellent

requested an early check in which they allowed

we arrived in town earlier than anticipated and was able to get an early check in

accommodated our early check in request, which we really appreciated

friendly staff looking to provide service good bar and food very comfy beds and pillows

my kids and i loved the place

early check in was available

comfi bed free 1 hour early check in clean room

rooms are well furnished, with essential kitchen electronics.

wifi didn't work the way it was supposed to, so i had to call the front desk to get an

wifi was reliable

we appreciated the early check in and the room had many amenities

king suite was great for traveling with kids

maybe need to add one kitchen helper

of food during bfast time not maintained maybe they need to add one more kitchen staff

plus our last morning there the kitchen staff were struggling

we were allowed early check in as our room was available.

good breakfast and site of the room. indoor pool and gym kaitlhyn at the reception was great.

fantastic, wonderful, pool and also everything in general

all the amenities were super, but the best part was the breakfast

pool is amazing and not too deep for kids

free shuttle to the airport, early check in

great facilities, used the pool, fitness centre and laundry. staff all really helpful

stayed for one night between flights, close to the airport and shuttle is included

wifi could be faster.

great facilities, used the pool, fitness centre and laundry. staff all really helpful

gentleman at the front desk was amazing he was so helpful and sorted our early check in and was able to answer any and all questions

they should have a bar at the hot tub area.

no covered parking with the cold weather.

we didn't have time to use the pool on top

i love the friendly filipino staff from the concierge desj, room service & resto

power was off on the day we were to arrive and receive an early check in

staff were friendly and helpful and gave us an early check in

at that time, i requested early check in; this request was accommodated

very good bar and restaurant

couldn’t be any better, super clean, convenient snacks, pool and gym were clean and quiet

had asked for an early check in, several months before arriving and was told as long as we have a room available

they also charged early check in amount to our bill by mistake

i called ahead hoping for an early check in and they were able to check us in upon arrival

had to pay for early check in even though not that early and room was ready.

-charged me a early check in fee

needed early check in and was very accomodating

requested an early check in due to a change in our itinerary and they obliged gracefully without extra - and we

the staff was really accommodating for a very early check in

access to gym is a bonus

huge room, very clean and many amenities available including complementary laundry

beds, accommodated an early check in free shuttle, pool, ordering uber eats and great price point

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no extra charges

i requested early check in, as it was needed and they were able to accommodate

we had trouble with the atm and needed to do laundry - a super kind young staff member personally gave us some coins as we couldn't get any cash

staff seemed reluctant to allow a late check out and i had to press a little to ask if it was simply not possible (as i could see