room was upgraded to higher category, we got early check in and late check out

the beach felt so safe to swim in and enjoyed the pool and the shaved ice on the beach

the restaurants and bar close at 8:00 to 11:00 pm.

the breakfast buffet was not as nice as the mauna kea hotel on the big island

the long breakfast queue, took 30 minutes to get a table.

i requested early check in or late check in after 3a

food truck, pool, clean rooms

of 6) …2 adults 2 kids n 2 toddlers …only complaint i got from them was how shallow the pool was but the best thing about it that still beat other hotels was the pool hours (opened later

pool not deep at all. bed a little hard

the breakfast was good location was perfect

i really wanted an early check in but was not able to get one, but i understand

the front desk was so helpful and called me as soon as the room was ready for early check in

and close to the airport, managed an early check in which was appreciated after a long haul flight, plenty of food places around and

we arrived at 11:00 am, the hotel had clean rooms, but wanted to charge us $75 for an early check in

very appreciative of early check in at 9 am, thank you

accommodated an early check in and additional guests without charging extra

we knew that we were early but we were advised earlier that we could arrange early check in if available

had asked for a early checkin , when we arrived there wouldnt be a room till 3pm then after some talking if i paid

early check in is a

helpful staff, allowed an early check in, great shuttle service.

3pm check in. though the staff were extremely helpful in facilitating an early check in

they even let me to do an early check in eventhough i did not requested it

they accommodated us for early check in

lap pool also good for family fun

it was very nice to have laundry machine inside the room

staff at counter were amazing and accommodated our every need including early check in, linking accor membership, providing information on local sights

get an early check in and late check out which also helps if you need to

super early check in at 7am for an extra $16 includes breakfast - well worth it

we were allowed an early check in no additional fee

we arrived early but were told check in was strictly 3

we showed up early to park our car but they informed us our room was ready and allowed an early check in

are friendly and provide personalised service flexible in allowing early check in

location not easy walking distance to waikiki for young kids, little expensive.

the hotel was nice an clean, the beds were very comfortable and it was a bonus to have the gym right next door and the

breakfast was standard but it was good enough to keep you full until lunch time

extra charges for early check in when same rooms were empty in same area

they helped me with an early check in

requested an early check in time- booking was confirmed but check in wasn’t available until later in the

time i stayed at this hotel, had a very nice room, was allowed an early check in

early check in, staff very helpful, room reasonable.

staff very unaccomodating for early check in

allowed early check in which was super

we werent expecting an early check in so we were so happy

location, early check in, kettle & micro wave free rent

did not get early check in a suggested we would

bright clean rooms with great ocean views. early check in availability

the room with full kitchen

not all laundry facilities had eftpos

we weren't made aware it had a gym and then found out on our last night

is a coin laundry on each floor

2 good beds and a solid sofa bed. received early check in at 11am.

location is walking distance to alamoana and you can swim in the pool logoon or ocean with out crossing the road

bath towels were a bit scratchy when drying off after a bath, but pool towels were great

laundry on every floor

there was laundry on each floor if needed, 2 pools, close access to the beach by the lagoon and you could get

were able to do early check in, after a long day of travel we needed time to shower and settle in and get rest

open, spacious layout - very clean and quiet - nice kitchen and separate living room area - shower had good water pressure - washer and dryer in

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton waikiki

slide for kids open 11-2 only 3 hours no valet parking at lagoon/grand waikikian

awesome place to stay with kids

allowed early check in upon request after redeye flight and use of pool and beach towel while waiting for

staff were fantastic and assisted us with early check in which after a long overnight flight was much appreciated

the staff, early check in.

early check in was no problem

we had a really early flight into honolulu and they were amazing at accommodating us for an early check in as soon

the staff was very nice and assisted us with everything from early check in to providing towls.

have to wait until 12:30 to get early check in for 12:30--$75--so depends on what you want to do

very comfortable clean got early check in and gave me late checkout as well

and there was an $80 fee to get an early check in

i called ahead about early check in & they said inquire upon arrival and they could try to accommodate

accomodated me early check in coz she saw me i was sleepless from trip i need rest

receptionist was going to charge $75 for an early check in - room very old and stains

good hotel. clean and beautiful. kindness. high floor. early check in.

they have a fitness center, pool, laundry room, vending machine, gift shop, and coffee shop

did not know if there was a pool nor a bar until our third day, there should have been a booklet in the room with all this information

they even let you early check in free of

room was large instant hot water for coffee cleaned daily great location was albe to get to pool on level 3 via stairs and to my room on level 6 via stairs hate

size of apartment. full kitchen and laundry great for families

we enjoyed the amenities immensely especially with having teens in our party, the kitchen and amenities were great, with limited availability of restaurants because of covid, we

really like our room with kitchenette and laundry

could not give me an early check in which i did-not like

location was central and the option if early check in was great

i was very happy that they were able to provide early check in after a long overnight flight for me

allowed an early check in

gym open all the time, staff very friendly and

early check in, easy parking, friendly, helpful staff, good breakfast

special shout out to bea at reception who went above and beyond by facilitating extras such as an early check in which was so helpful following our 6am flight arrival

friendly and helpful staff amazing breakfast service!!

fitness centre and pool area

i liked there was a laundry room with

provided early check in service which i request property

we were afforded complimentary early check in

communication prior to check in could have been better where they seemed to have agreed to an early check in time but this was not the case

wifi was kinda spotty. ended up just using my phone data.

it is small but also not crowded so kids enjoyed swimming in it

proximity of location to waikiki the spacious rooms the luxurious amenities the early check in when we

laundry machine and kitchen . good sea view from lanai

the laundry machine can be a little noisy at night

the property bar opened late and closed early in comparison to off-property venues.

in room service food was awesome along with the staff from beginning to end

able to get early check in for an additional $35.

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

too noisy at night with people around the pool.

the pool was clean

kitchen facilities were very poor

we managed to get early check in and had a beautiful birthday surprise waiting in the room

early check in, late check out

of little kids playing in the pool and hot tub areas

just some kids in back from the local waffle house doing what they can

lovely to have a full apartment, with kitchen and laundry facilities

the hotel allows early check in when room is ready, which is nice and sweet, especially after long flight

early check in

had a lovely 2 days stay and were offered an early check in which was really appreciated travelling with a 3 year old

that much of an inconvenience but was odd that there was no in room service between 10

gym needs to be bigger

staff were very friendly and helpful at all times and accommodated us with an early check in

they granted us early check in and late check out since the room was available so that made the stay even more

good location, kind frontdesk agent, clean condition, kids friendly rooftop pool

we are family with two young kids so it allowed them enough space to not feel confined

awesome staff, very comfortable room with kitchenette, large bathroom, roof top pool and bar and view to diamond head and the strip

they even accommated our early check in request, which was very much appreciated

i called ahead for an early check in request and the lady in the front desk did her best to find us a room that's

the receptionist when i checked in was very kind and offered an early check in which i was grateful for after a sleepless 10 hour flight

most hotels, pool use had to be scheduled due to covid

nice little heated pool and gym

having to pay for early check in, which made our 1 night stay cost 2 days.

we booked 2 palm suites and they gave us early check in for both rooms on the same floor

the lounge area on 2nd floor is excellent for early check in/check out

location and early check in

great central location. allowed us to have early check in! kitchen was good.

early check in

location, near waikiki beach, shops and restaurants we received an early check in that was very much

they gave me early check in and did not charge me extra for it

great location self-laundry facility google chrome-cast

the bathroom was a little dated and small, pool is quite small best for kids only.

location and got early check in.

we arrived 10 hours early, and we were able to do an early check in

also we had an early check in , and we loved it

all the traffic noise, kids crying, sirens, people fighting at midnight

the pool area is nice and they have a small bar and chairs facing the pool

very obliging with early check in and late check

pool could have been a bit better and there is no pool part that is suitable for small kids that can’t swim yet

everything, the location, pool and service is exceptional.

spa and gym undergoing renovations

property, remarkably quiet feel for the location, superb pool and privateish beach access, upscale onsite shopping, and most of all the accommodating

staff were amazing and so accommodating with early check in and late check out

friendly and helpful organised for us to have an early check in discounted breakfast

we requested an early check in as we travelled overnight but they were very i accommodating.

helped us with an early check in, the location was perfect and the noise in the hotel we fine, the surrounding

best breakfast

early check in payment

we re able to organise an early check in which was helpful after and early flight it was also in a great location close to

and knife and forks for included breakfast, didn t get the room we booked nor our requested early check in

location, early check in available

they were even able to accomodate an early check in for a small additional fee

they accommodated me with an early check in

the room had so much space and they were so helpful with early check in and late check out

early check in

staff were very friendly & we were able to get early check in

fantastic hotel room, amazing friendly service, early check in no problem.

early check in was a game changer.

the pool area was too windy & rainy to enjoy.. but, we did our best.. ud83dude04

excellent view of the golf course and mountains across the canal

comfortable for a family of 6. easily accessible and on site laundry.

the size of the room and full kitchen and the view over the mountains, canal and golf course.

the staff helped us with an early check in, which was very much appreciated.

owner is very nice and accommodating, he offered us early check in and late check out

staff were happy to provide us with what we asked for, including early check in

air conditioning, a kitchen, parking; balcony that looked outside over the waterway next to the golf course, with a view of the mountains, the beach and shopping was only 2 blocks away

the balcony was small but nice and the view over the canal and golf course pretty good

unfortunately there was no early check in as they told me when i rang up before getting there

early check in was great! christeann was super friendly and hospitable.

if you arrive prior to the 3pm check in you can either pay (a lot) for early check in or the hotel will store your bags for free

to get a super early check in and baggage storage on check out

very high fees for early check in and check out. bar food was lousy and pricey.

asking for early check in was at a price

pool/jacuzzi open until late with live entertainment

the rooms were great very clean staff was so friendly pool was great just very busy so only had one chance to use it

breakfast invluded didn't include our children which felt deceptive and was quite expensive for 3 kids

a resort not beachfront

location ok early check in accepted (2 hrs before scheduled )

staff were excellent. laundry was good to have. location was good.

the room was clean and comfortable and came with a fully stocked kitchenet and fridge

+ at least in my room the shower worked perfectly fine + wifi was quite

the apartment had a little kitchen that we loved and it was very very clean

we asked if we could get an early check in (we had been up since 6am the day before) - the staff called us at 2pm to say our

i requested early check in & this was not in place on arrival but after paying for an upgrade to a

location, staff gave an early check in which was much appreciated

we did manage to get an early check in and later check out so that was helpful

was not a great site but we didn't stay inside long enough to be affected, wasn't able to do an early check in, but

room was not what we booked for however we arrived early and to get an early check in they changed our room to what we booked however the early check

staff were extremely helpful and facilitated an early check in as our kids didn t travel too well

bathroom downstairs under the pool area was a little scary haha

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service, valet and onsite dining

great lifts in hotel - always fast & commercial washing machines to do your own laundry, great for long

to begin they charge almost $50 for a early check in fee

they did the early check in and late check out free for us

wouldn’t give us early check in

i got to the properly early and they let me use the pool and held my bags

are very kind and helpful, they allowed us an early check in

wonderful to have an early check in after arriving from australia at 9 am

arrived super early and the lovely front desk staff offered us an early check in which was very much appreciated

free early check in without any drama. staff were friendly and business like.

did not offer early check in, we had a 5 yr old child

to get an early check in, front desk staff were very helpful and this is a plus given arrival time of

service, facilitated an early check in, provided beach paraphernalia to make life a bit

room probably because we requested an early check in wasn't thoroughly ready

staff friendly and accommodating- as we needed early check in and late check out

good breakfast

location, very safe, excellent breakfast, very clean, provides beach chairs, mats and umbrellas, staff are awesome and friendly,

value for money, early check in, friendly and helpful staff, updated room and the location was

i was very graciously given a very early check in which was after a flight from australia was a godsend

location,price,facilities,friendliness of staff to allow me early check in

having on site laundry was nice, but it was a little too open

on site laundry

a very accommodating service for early check in and late check out for flight connections a first class stay

great size room. awesome service. given a free upgrade that was nice and early check in

hotel staff said they would attempt to arrange early check in and we appreciate they can’t guarantee, but once we arrived they made no effort to

was very helpful with helping us extend our stay she also was the same staff that checked us in early check in she was very thorough with explaining parking and other amenities

at the 3rd floor there is laundry and the washing is 3

we were allowed an early check in as we arrived at 6am after a 10hr flight

staff were very friendly and accommodated early check

if staying at this facility ask for early check in

early check in and late check out

we were able to get in here the next day and they even put a rush on the room so we could get an early check in

we were able to get an early check in which was very appreciated

view, great location, and they managed an early check in for us

early check in was available, which was fantastic and very much appreciated

early check in available. location front of beach

this is an older hotel that is well kept up. it was a tight fit for 2 adults and 2 adult kids.

loved the fact that we were given a complementary early check in and also upgrade (thank you renee) staff were always friendly and nothing is too

the staffs are friendly. they give me an early check in which saves me from a long hours plane.

anniversary and there was a little bottle of bubbles waiting for us in our room, and they gave us early check in too

extra for a 2 hour early check in said it was upgrade but didn t believe it was next time save your money too

had an early check in, and upon arrival, the room’s carpet smelled like mildew

location, great welcome at reception, room was available for early check in, great room size ( king ocean view)

room was clean, modern and we appreciated the early check in

spa out side needs to be better

only minor let down was the gym

clean rooms, comfy bed, great shower, awesome pool area with bar