early check in, 5 minutes drive to the venue, then come back and relax in the whirlpool and pool

beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning, the employee lied about the diner is close already at that time it’s only 9pm

they should update their listing and stop false advertising' kids were very

i’m a little confused why booking has it as a no kids allowed policy as there were several kids there

lady when i arrived early hoping for an early check-in, said nothing was available

wish food and bar area was open a tad later

they gave us a room with a king bed & barely a twin pull out bed for both of the kids to sleep on

the pool and hot tub was very clean and well kept

location, the indoor pool, the staff was friendly and helpful

early check in awesome greeting with a glass of ice cold lemon water

the family liked your breakfast and pool

late and early shuttle. very clean room and we'll appointed.

pool was closed during the afternoon when we wanted to use it

indoor pool.

room readiness when i asked for a early check in. nice and comfortable.

gym area is small and several cardio machines not working

very clean rooms and the breakfast was fantastic!!!!-

was to small, no place to put my luggage, i wanted to do laundry, washer & dryer were out of order

the laundry room was out of order and also the jacuzi

in the beginning check in was helpful and got my early check in done

clean, friendly staff and the shuttle was on time and got me to the airport

shuttle begins at 4am

used the airport shuttle

pick up shuttle at the airport was great

the convenience and location along with the early check in

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

to and from airport, fridge in hotel room and allowed early check in

early check in, clean and new building

the staff was superb, including the shuttle driver!

the shuttle drivers were both great

really clean, friendly staff, good breakfast and shuttle service.

early check in was great

beautiful hotel with an indoor pool, free shirley temples for the kids during the evening reception, glass elevators

location to pdx, great shuttle service to and fro, great shuttle drivers

an employee, asad, working behind the bar area offered to seat and

fast shuttle

we did early check in and the hotel had a first class lounge that we used to wait

$35 extra for an early check in

early check in.

room service. felt safe with the added security.

facility is a bit old, gym could have more apparatus, airport noises

we love the design of the room and the early check in was possible without problem

good location for eateries. early check in was possible. bed was comfortable.

the breakfast and other kitchen amenities are generous, the rooms are cozy, and the location is convenient

the house was adorable, super cute outdoor space and swinging porch, living room, and kitchen

the kitchen is open and clean and you have access to silverware and dishware as well as the fridge to

friendly staff worked to accommodate early check in request

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

with late checkout

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

allowed late check out

bed was very comfortable. early check in and check out were nice options to have.

if room is available, early check in should be free. a charge is not great customer service.

we liked the furnishings in the room and the kids enjoyed the chalkboard door

hotel bar super highly rated - amazing cocktails and food was yummy

it wasn't that big of a deal for us, but a family with young kids or early sleepers would have found it challenging

00 early check in fee, and a $25

early check in and check out

very flexible when we needed an early check in due to flight change

they even let us do early check in

light switches that didn't work and we had to turn on every single one to get the living room and kitchen lights to turn on

they allowed an early check in, were friendly and had a convenient location.

early check in with additional price

gave us early check in, stored our luggage, so very helpful

front desk was more than accommodating in assisting with an early check in and getting us parking passes for all 3 vehicles we had with us

was very friendly and helpful with any needs such as toiletries or towels they had a laundry on site, though we didn't use it location in a very central area of downtown relatively

staff very friendly. early check in.

early check in, great coffee shop on site, great location, super close to max and restaurants, very

told cost $20 for early check in

had asked for an early check in due to traveling from europe and they where unable to accommodate use

it was nice and clean. central to area of portland. i paid the extra money for early check in.

they allowed us early check in so we could get ready for a wedding

kitchen needs a bit more utensils

breakfast: was so good

everything was excellent. best hotel breakfast i've had. large rooms. great gym.

waffles were really nice for the breakfast, the staff was really really nice (thanks whit), the pool is nice albeit a bit too cold to our taste thankfully there was the hot tub to warm us

early check in. friendly courteous. provided us an umbrella when raining.

also, asked for an early check in but never called to let us know that our room was ready, although it was when we

they were also very cool about early check in and late check out

excellent tv and free wifi

just couldn't get the wifi working which was a problem while trying to take a meeting, but they did their best to help me

the staff was able to get us an early check in which was great

getting a early check in really helped

accommodative staff, early check in, late check out, fabulous indoor pool, hot tub, and sauna

room service was not up to the mark in cleanliness

they have their amenities located there such as the gym

early check in fee, even though their check in is at 4:00pm

$50 for early check in unless i wanted a room with no air conditioning in 95 plus

staff, very good room, early check in, size of room--we had a suite

the optional late check out rate of $25 per hour.

there was guest laundry facilities and the front desk has quarters

early check in, price. nice room. friendly staff.

professional staff, prompt service, from room service to front door

they messed up on my room service breakfast

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

the staff were gentle and were able to do an early check in for us

add way-finding signs in all hallways to aid us to reach the in-house laundry please.

laundry room could’ve been a lot cleaner

nice gym

friendly college kids as staff

the lady in reception (katie) was extremely helpful with our emails and requests for an early check in and other questions about transport and parking options (+)was so nice for the corner room upgrade and early check in (+)last minute booking and a slightly early check in time

laundry room was small w/few machines but machines were inexpensive & super efficient (one dryer in (-)dryer didn't work well, but at least they had laundry (+) guest laundry is also good (and not advertised (-)moved my clothes in the guest laundry and i was fearful someone stole my clothes (-) laundry facility was also limited and disappointing

great front desk staff service. nice restaurant/lounge attached. good gym facilities.

nice big bex, lots of pillows, and a spacious, well-maintained gym.

room service hours seemed limited

front counter facilitated an early check in for us upon arrival, which was greatly appreciated

nothing unsafe that i experienced but maybe a bit different with kids or something

it felt a little like the kids were running the house

the gym was excellent with many cardio machines, free weights and machines.

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

we were able to have early check in, which was really nice after a long morning of traveling

nice people and early check in

central location. nice rooms and gym.

gym slightly underwhelming, but enough for your basic needs.

excellent location, great value, friendly service, super clean rooms and great bar & restaurant.