i asked for early check in and was told i would have to wait 3 hrs for check in only to come back and told i

wanted to charge $20 extra for early check in, only one hour prior to check in

pool was to far away from our room

beds were hard pillows were the size for kids. shower head was broken

dixie the hostess for the breakfast room was a sweetheart

front desk clerk was most helpful and allowed an early check in

large suites and suitable for our family. great breakfast included

clean room good hot breakfast the fitness room was sufficient for cardio.

very friendly staff. pool was very warm and relaxing. close to opry mills mall.

the pool was big and clean

staff helped us with an early check in so we could settle our pet and see broadway

they had early check in which was a plus after a long drive

i liked the spaciousness of the room, the gym, the quick elevators.

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

was great to come in after a long day and have a drink at the bar while the kids enjoyed a snack and hot chocolate

allowed an early check in

was great, loved the small market available for ice cream, pop corn and snack items, liked the bar and bistro setup, staff was super

bar or place to eat at this time

the bed and pillow was very comfortable. and the pool was nice and warm!

i loved how cleaned the rooms were. pool was nice and warm and great staff.

easy and friendly check in, the lovely lady even helped book an excursion as well as arranged an early check in

our early check in (we didn't know that nashville was in a different time zone) was managed with ease

and arrived early-checked by to see if we could check in early at 1pm

delicious breakfast

only two things that could have made it better for me were if they had a gym or someplace to work out, and my thermostat seemed to have a problem with shutting the heat off

clean, and got early check in.

modern room,setup nicely with a kitchen-would be perfect for an extended stay

however, the hotel allowed my kids and i to have breakfast the following morning

staff was friendly, beds comfy, and breakfast was amazing

great room. loved the kitchen, sitting area, and bed. great shower.

atmosphere...early check in

allowed early check in

we requested a specific room service time and they came too early

negative was the early closing of the delta delight yogurt shop, hundreds of young girls from the gymnastics meet walked by after their meet was concluded to find the shop closed

though we didn't have long, we loved how the kids were entertained with just walking around and site seeing in the resort

they were able to give me early check in. water and coffee in the lobby were great!

amazing the whole time, the bed was comfortable, the room exceeded anything we expected, and the shuttle to and from downtown on weekend nights was great

breakfast was pretty standard but it wasn't bad

bed, gym, parking, staff.

beautiful view of the mountains. breakfast was good.

service and early check in

started by requesting an early check in and did not get

nice large rooms, staff accommodated early check in, comfortable furniture in rooms.

the burger and fries from the fleetwood bar and grill was excellent too

large suite with comfortable furnishings. entertainment at the patio bar weekend afternoons.

morning staff friendly. the stay comfortable. love the early check in.

asked for early check in and the staff said they had a busy night the night before so i was told to give them

excessive early check in fee

value and the staff allowing me early check in is the biggest selling points for me and my spouse

were able to get early check in, it was clean, staff was friendly and it was close to broadway area

wife liked gym...

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

pool not open.

turn it off at nights, because it got quite noisy, no safe in my room, should have payed 50$ for early check in :( so i'd rather waited a few more

the staff was amazing and worked with us to get early check in

we called for early check in~they helped us out

needed to check in early due to the snow and the room that b i had at the moment was already booked for that day and

no early check in

we requested an early check in and later check out and the staff made everything super easy

desk staff, cafe staff, shuttle driver, were all friendly and very helpful

the staff was helpful in arranging a shuttle to transport us to downtown for $10/per person round trip

gym very old non-functioning equipment - room was not that clean

did not ask if we needed airport shuttle and there was no signs that it was available

we very much appreciated the early check in

friendliness of staff, thankful for the accommodation with an early check in.

the breakfast was great and the staff providing breakfast was very nice and helpful.

the kitchen dishes weren’t put up there was no wine glasses and the can opener was dirty.

i was told had shuttle service when booked room

when we finally made it into town, they let us early check in

i like that they had early check in available

the guest laundry was a complimentary service, which was amazing

laundry machines were free; inside/outside pool were nice; conveniently located to downtown and

room service

to check in at 1:30pm on a sunday and they told me there was an early check in fee even though there were rooms available told me to come back at

early check in.

beautiful hotel friendly staff! early check in was nice too!

early check in, reasturant, hotel was decorated beautifully, the friendly staff, room service,

it was beautifully decorated for christmas, the staff was beyond helpful, my kids loved the indoor pool and there were plenty of places to

we arrived around 1:30 am on saturday morning and they let us do an early check in and upgraded our

i didn’t like that i couldn’t have any early check in or a late check out

early check in great ladies up front very knowledgeable

) i loved the bar area and gym as well

just told us to go have a seat or go to top golf down the street

early check in time.

location,early check in time,had a fridge

i appreciated the early check in and late check out, thank you

early check in, that helped me

no pet fee

didn't have an early check in but a staff member did let me have access to to pool while i waited

was disappointed that they had a fee for early check in

front desk staff was excellent and super helpful with an early check in and i appreciated the upgrade for my birthday

traveled 3 hours and asked if early check in would be available and they told me they would if the room is available when we make

early check in and remodeled room

allowed early check in, offered airport shuttle, pleasant staff, clean room

we were greeted with smiles and a warm welcome, staff were friendly and helpful and organized an early check in for us without any issues

not great) chain food

i loved the free shuttle to and from the

no pool, and there was no breakfast kitchen closed no room service

early check in, airport shuttles to and from the airport, arranging shuttle rides to and from

early check in and the hot tub!

issue was no hotel shuttle late at night from airport to hotel

we were hoping to find a place with a pool the kids could enjoy

room was super clean and the pool was great

they were able to accommodate with me on my early check in time

the pool was refreshing and had a

great breakfast, great room, great shuttle ride

personnel! jennifer at checkin and shuttle driver were excellent! friendly and helpful

the bar was unavailable on the weekend the gorgeous lady serving us made up for it, reception staff

they were so gracious to allow us early check in since our flight was so early

great selection of food choices during breakfast.

yes, breakfast was good, the room was clean and comfortable

rooftop bar and restaurant closes to early

loved the kitchenette style rooms and very clean common spaces.

early check in due to low capacity was nice

that you checked in at the bar upon arrival plus a free drink token

the city view, the bar and singing downstairs... nice and cozy rooms!! definitely will be back

the gym is in the basement with all new equipments

in the room was broken, ironing room on the floor had no irons in it, gym had a very musty smell, water machine on the floor was not

location allowed early check in

gym could use some mirrors and equipment

style. pool. location.

the rooftop pool, bar sitting area was a nice bonus

also the website says the pool opens at 10a but when we went up at 10 we were told it didn t open until 11a

clean room, early check in, and free coffee

allowed me an early check in

gym facilities had poor air quality and were dark

would have preferred if the gym had some natural light / windows

little pricey, especially bar prices, but is an exceptional hotel, so priced accordingly