in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

excellent staff allowed me an early check in

they accommodated our early check in request, very nice and informative

arrived there a few hours early and there was no room available for early check in

when we got there we were able to get early check in and were upgraded to the 15th floor which is a private floor with your own concierge

early check in at time of booking room not ready when we arrived

we are grateful for the early check in, our room was ready earlier and we could enjoy our stay even a little bit longer

they never replenished water bottles in the room even after room service

also appreciated the 24/7 coffee bar and very comfortable lobby with multiple seating areas

room service was long and inefficient, ended up canceling our order.

it's a boutique hotel so room service is limited to dinner

they accommodated an early check in request and gave us a room with a great

got a late check out no

location helpful hotel stuff free coffee and water comfortable clean cute room good atmosphere early check in l occitane (shampoo conditioner body

enjoyed a spacious suite on the fourth floor

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

daily room service is available unless you request no service, and the room was exceptionally clean and

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

early check in given without even asking

no lounge or bar or eating facilities although they had an arrangement with the bistro next door

i wish they had a bar / restaurant in the hotel.

a small point but i was really disappointed to find out that you did not have a restaurant or bar s advertised, i realize their is a place next door but that is not the

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

location is amazing and staff permitted early check in which was also amazing.

also, they let me do early check in

even when the ice-machine was broken, antoine offered to run down to the bar and get some from there, the service is superb

despite the lively area, restaurant & bar downstairs, the room was very quiet

his recomendation for cocktails at the bar below ( a cigar & cadillac made with apple brandy and rye whisky) hit the spot and really

staff was amazing, they offer us early check in without ask for that, that was so kind even more when you travel with kids

in addition, the room seems not a sound proof as we can hear screaming kids and outside noise

kind staff and consideration for kids.

overall, the lovely hotel offerings all the trappings that one needs, including a gym to help keep you in tip-top condition

wifi was quite slow. there was a ice maker outside our room, which was a bit noisy.

they let me have an early check in ud83dude0d

one of the coolest places we’ve ever stayed in and so unique with the communal kitchen we could use

laundry area, the washing machine is not good to use it takes 2hrs to dry my clothes

you are offering laundry facilities you have to ensure that the appliances are properly working

the kitchen for shared use and the breakfast were great

there was no early check in but it wasn't expected just hoped for

great location and room options with kitchen

and the lady that works in the kitchen was very nice, she helped me with french so i could use an app for street parking

liked that there are rooms with kitchens

the espresso machine and vino bar were added perks

they went out of their way to accommodate early check in and luggage

the bathroom was spa like

no gym.

need a bar and a restaurant.

the bar at the hotel served up some of the best cocktails i have ever had

we got a room upgrade, early check in

we sent out laundry with good results

they provide early check in and top floor as requested, which we

the staff is super helpful and they allowed early check in which was convenient for me and my teenaged son

) with room available at early check in

i requested early check in, which was accepted, then when we got to the hotel, without even looking the girl at

early check in

requested an early check in and the staff was very helpful

but it's really quite basic, bread, butter, jam, orange, banana, coffee, juice and cereal for the kids

we got a spacious room with in-room dividing doors that separated our bed from the kids

the place also has a pool in the building, and a bar downstairs, which may be a bonus for someone interested

good value fairly close to center of the town, surprisingly generous breakfast, very nice

i loved that there parking spots available too, and we could do an early check in, amazing

very clean good linens very helpful staff nice gym

no free breakfast = no screaming kids

the underground parking is only accessible by stairs no ideal when carrying luggage

no free breakfast = no screaming kids

that chicken was at 5 o clock and i had to pay early check in

the pool was great!

the wifi for internet was too bad even i can't use for my phone .

very noisy until 10pm and 10h30pm, due to atrium where junior hochey kids and their parents gather, atrium that is open space around all the rooms

the wifi was sooooo poor

early check in

as i arrived at 12noon but the check in waa suppossed to 4pm and he provided me right away an early check in

we did take advantage of the included breakfast, and it was good

no breakfast options

they had keurig coffee makers in the room, but there was a decent restaurant downstairs for breakfast and dinner

allowed for early check in. convenience of having a restaurant on site and an indoor pool.

i checked in

easy to find, free parking, early check in, friendly staff, super clean room

15 for 4pm) they let me know that my room was not ready despite request for an early check in over two weeks earlier

is really slow about picking up room service trays left outside the rooms and making up rooms

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

from the front desk getting us an early check in, to our kids eyes opening wide in excitement with every turn they made

clean and water park pool hot tub

all kids activities included

the pool, jungle gym and game room were a lot of fun

the bar at the pool too long to get a drink but unfortunately not enough staff it happens

early check in

very clean very efficient. asked for an early check in and was not a problem

reakfast area) she has amazing service great mood fast service even takes time to play with kids

location, room size, recently renovated, convenient breakfast, pet friendly and welcoming

the pool is great