that we got an early check in after a very early flight, we had issues with the room but got quickly accommodated

fitness center was lacking, the space is depressing with no air circulation

most hotel rooms now are so tiny there s barely room to move around

in the bar was poor

piano bar in lobby is quite good

up early friday, 10am, and had to take meetings in the lobby while the family went to the zoo

parking really steep when the price of the room is already on the higher end, could use comfort

was next to elevator so we heard it going all night long, shower had very low pressure, kids next door kept trying to open the door between our rooms, walls very thin so we could hear

5 minutes or less from the caves, the kids beach, and the tidepools

if you don't pay for valet, parking can be difficult

staff provided consistently excellent recommendations for restaurants and were accommodating of early check in

the complementary breakfast was good and the kids loved it

only complaint is that it took them hours and multiple calls to get our laundry picked up for cleaning

they also did soccer tournament laundry in an hour for us-it was beyond amazing

had guest upstairs with kids and they were a little loud the second night

location and accommodation to early check in

no pool or jqccuzzi.

the pool is a block away

the swimming pool is not at the same building , it’s at the next building .

the pool is not on the property.

desk customer service was very nice very friendly … i got there early before noon and they were able to accommodate my early check in request within a few hours

close it is to world famous and woody's for breakfast

room with a sofa pullout bed that had a two inch mattress which allowed you to feel every bar and spring right through it

you cannot beat this location! best beach in san diego and woody's is the best breakfast spot!

woody’s for breakfast is just next to the hotel

staff was very nice and even helped with early check in and late check out

close to beach, parking convenience, early check in

got early check in, great games area for the kids and location was perfect

no free wifi. in room reception was horrible.

wish the spa and fire pit were open but can understand that it is out of the staffs control but other than

early check in and late check out was great for my flight itenerary!

the kids loved it

kids had there space downstairs and we had ours upstairs

my kids loved staying here as well

gym was very small and lacking equipment

room ready for early check in

was excellent i was granted an early check in

pool, jacuzzi and gym as well

loud kids running around early in the morning 7 am, parents didn't care

room was excellent, staff was excellent, breakfast was very good, customer service very good my kids also loved it and they still missed

very friendly staff. we got a early check in which was great !

was fine, i asked for an early check in and the young woman at the front desk was very accommodating and was very much

it's new, clean, nice, easy parking, pool, decent amount of towels and pillows.

onsite laundry wasn’t necessary for us but definitely a plus

breakfast was delicious!

i flew in and had a mishap with the hotel i had originally booked, so agoda arranged an early check in at this hotel since it was 5 am and we are from out of state

really enjoyed the breakfast each morning

good coffee in the room and the breakfast was good- lots of options that changed throughout the morning

dislike: old furniture, ac not cold, small gym, thin walls, ordinary

liked that it had a gym, refrigerator that was plugged in and chilled already, bed size and that it's all inside, not

i flew into san diego from a very early flight

swimming pool, was buetiful the hotel early check in was great

early check in, after request

he helped block us in a hypoallergenic room and was able to get our family a early check in, which was much appreciated since we have a 6 month old

wanted to charge $35 for early check in or $20 a night to upgrade to a higher floor

the staff was great from the valet, to early check in, and need for extra pillows.

very clean. 24 hour room service. restaurant on site

kids enjoyed the unlimited ice cream request at the guest counter

heated pool, comfy beds, great staff and free ice cream for the kids

the pool area was spaced out for covid distancing properly and had music playing

got in there early and the super friendly front desk staff allowed us an early check in, facilities were awesome

from the front desk greeting me for my birthday and having my rooms ready for early check in, to matt driving me to my rooms and helping me unload the car, everything was

allowed us early check in

clled for early check in and didn t check in until after 4:30 pm

we got in there early and the super friendly front desk staff allowed us an early check in

accommodation with early check in and late check out

early check in time was beneficial for my needs and the two-door refrigerator was a total godsend

early check in no extra charge

we drove 13 hours with our two chikdren (6 &8)and arrived early at 10 a

got a room with a kitchen, but there was no silverware or anything, which is no big deal but not what i expected

thing i asked if i can get early check in the lady said we don't have that check in is at 5 it was really at 3 then i asked if

breakfast, cleaner room

staff is amazing. mgr. professional and helped me with early check in

here was a poop in my toilet upon checking in ), lack of early check in, parking lot seemed sketchy, but i guess they charge people to park at the hotel

the pool was a nice place to stay with kids also

was allowed early check in

got an early check in

was positioned on side of hotel with pool view

the food staff especially deserves an a++ for the time and care they put into the breakfast

do not have a hot tub and the pool was freezing so we didn't really get to enjoy it

how quickly i got my room. they allowed early check in at 1:30 without additional fees.

they were accommodating with my request and an early check in

the first impression was from a very unfriendly lady at the front desk who i asked about early check in

i asked for an early check in and a late check out as our flight wasn't until several hours later

let us do early check in which was nice especially since i just had surgery and wanted to get to the room to

friendly staff. i requested an early check in and the staff accommodated my request.

the breakfast was great

the pool is mediocre.

the layout of breakfast

staff was very helpful. gym and pool are clean. ample parking spaces.

they gave me an early check in, and one of the guys from the front desk helped me get my computer on line

parking, room size, greatly appreciate early check in accommodation, very gracious staffs

ordered room service and were told it would be 30 minutes, it came after 55 minutes and was stone cold when

seating with fire around fountain in addition to the fire out by the pool

d made, new towels) every other day

excellent customer service from jessica, who arranged for an early check in.

the staff also when we had the breakfast in the morning was very warm and welcoming

was great they upgraded us to a 2 room suite with full kitchen for free when we only wanted a 1 queen room with a fridge

the breakfast was great

like the privcy of the rooms, the full kitchen was amazing specialty because i have a big family, i love to have 2 bathroom and the 3 tvs

nice pool area and allowed early check in.

we were able to early check in as well

requested an early check in due to me having an event at 2 pm and was called as soon as a room was available

i called to asked for early check in the lady who answered was very rude and just rushed off the phone

not sure if breakfast was offered.

early check in was not an option

friendly stuff gave us early check in and we got comfortable, clean and cozy room with everything you need

early check in for someone out of town

i did get early check in.

close to uss midway. room was clean. accommodated early check in.

early check in, helpful, nice shower

she was even able to allow us an early check in

um had to drive to laundry mat there's was closed

the guest laundry needs to be updated or something

laundry, breakfast, could not use phone for local out side calls

no problem with early check in if a room is

a wonderful person, he was flexible to modifications i made on my bookings also he let me a very early check in

looking forward to going back next month with kids and take them all over san diego

pre-pandemic they usually had a nice breakfast

great location, pet friendly , everyone was nice! and free parking

we appreciated the early check in

the staff is always friendly and always tries to accommodate an early check-in , if rooms are available

when i booked the room an asked for early check in

we're approved for early check in and when we arrived the computers were down and couldn't check us in and had to come

location and my room! early check in was wonderful!

we requested an early check in time, which they were able to accommodate and that was especially helpful

staff was very gracious in getting me early check in and helpful with info on tourist attractions

able to early check in and getting a room with a personal patio was awesome

i signup early check in did not get in until 2pm

so for a fairly reputable hotel, not having room service where we pay for such a service was disappointing to say the least

for early check-in since we arrived early, but instead of staff saying no early check in , i waited in

early check in would have been nice.

desk staff was great especially christina hope i got her name right for accommodating us for an early check in and solving our incident for a room change

had an early check in

appreciated early check in and express check out

early check in offered at no extra charge, staff was super friendly and helpful - location was

like everything ,the personnel in there was so kind,breakfast and price

small pool poor location by the front door.

heated swimming pool

breakfast offering was great!

they allowed an early check in time to accommodate my appointment. they also allow dogs

having a good hot breakfast with a lot of variety made it a great value

the pool/jacuzzi was closed.

pool was small.

the pool is very small

was great with accommodating an early check in and switching rooms

early check in was ok and there was no hesitation. tired hotel needs updatien.

early check in that was allowed us.

early check in way in advance

i wanted an early check in an was told that a room was ready but it would cost me $25 4

got us an early check in

went out here way to help accommodate us with the early check in and get us a room asap also sign me up with the rewards

pool,clean bathrooms always clean

next to the pool full of loud kids, only during thr day was silent at night which is

the bar was open finally since covid

they let us do early check in. it was pleasant. food was good at the lounge inside.

i called in to inquire about check ins and they have no early check in fee as long as there re available rooms

i loved the restaurants and pool and on site laundry

kids kept knocking on our door and running through the halls

also their pool side bar is only open seasonally so it was closed during my november trip but you can t find that

it s a busy hotel so early check in was not really possible

that they gave us an early check in.

the staff are friendly and allow us to do early check in , which is easier especially traveling

kids loud in the pool until 10 pm

having a starbucks inside the hotel was ideal, as was the free airport shuttle